Michael Gross
Michael Gross at Joe Machens Capital City Ford

Michael Gross | Page 3

Sales

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

Contact Me
4.9
95 Reviews

Where do I start...:) I've been in retail for over 35 years. Retired from my previous job and started with something fresh with new goals and being a greenhorn again after several decades takes a bit to get used too... I've had a life style change and have lost over 215lbs and still working towards my goal. I have 2 great young adults 1 who has started her career and the other is graduating MU this year to start his. And enjoying life!

Dealership Experience

2 yrs, 1 mo

Languages Spoken

English English

4.9

95 Reviews

Write a Review

95 Reviews of Michael Gross

March 07, 2026

Dealership Rating
Employee Rating

Absolutely amazing guy to work with. Wouldn't go to anyone else there. Absolutely amazing guy to work with. Wouldn't go to anyone else there. He was honest, quick, and fun to work with. More

by MALCOLMHUTSON21
Recommend Dealer
Yes

Other Employees Tagged: Michael Gross

Mar 07, 2026

Joe Machens Capital City Ford responded

It’s great to hear Michael made your purchase of the used Chevrolet Silverado 1500 honest, efficient, and enjoyable. Thank you for choosing our team, and enjoy every mile in your Silverado.

March 05, 2026

Dealership Rating
Employee Rating

I appreciated Mike Gross making it easy and quick as possible to buy my Lincoln Aviator. More

by djeahahn
Recommend Dealer
Yes
Mar 07, 2026

Joe Machens Capital City Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Joe Machens Capital City Ford. We look forward to having you as one of our valued customers for many more years to come!

March 05, 2026

Dealership Rating
Employee Rating

We are happy with t b e truck we ended up getting but it was a long day process More

by brandyjackdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Connite

Mar 05, 2026

Joe Machens Capital City Ford responded

Thank you for sharing your experience with your new Ford. We appreciate your patience throughout the lengthy day and are pleased you’re happy with the truck. Please let us know if we can do anything else for you.

February 28, 2026

Dealership Rating
Employee Rating

I have now purchased or helped purchase 5 cars from Joe Machens. This dealership makes the buying process easy and worry-free. Thank you. More

by courtney65084
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2026

Joe Machens Capital City Ford responded

It’s fantastic to support you on your fifth purchase and make acquiring your used Ford Flex straightforward. Douglas, Kevin, Christian, and Michael appreciate your continued trust. We look forward to assisting you with your next vehicle choice.

February 28, 2026

Dealership Rating
Employee Rating

Mike did a fantastic job getting my sister into her first car! It wasn’t easy and the process was longer than we all had planned. But everything still went smoothly and everyone was very nice about everythin More

by Selenac603
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2026

Joe Machens Capital City Ford responded

It’s great Michael and our team kept you informed and made everything run smoothly, even with the longer timeline. Congratulations on your sister’s first Ford. Thank you for sharing your experience.

February 27, 2026

Dealership Rating
Employee Rating

Michael was the best salesman I have ever dealt with! He was super nice, explained everything very well, was very patient when everything went wrong. Best service I have ever seen! Oh Doug was pretty gre More

by paisleycarpio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2026

Joe Machens Capital City Ford responded

We’re delighted Michael and Douglas delivered outstanding service during your used Nissan Rogue purchase. Your feedback means a lot and we look forward to assisting you again down the road.

February 27, 2026

Dealership Rating
Employee Rating

Nice dealership to do business with. Salespeople are not pushy and have time to work with their customers. More

by weldingplusllc
Recommend Dealer
Yes

Other Employees Tagged: Douglas Keeler

Feb 28, 2026

Joe Machens Capital City Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 25, 2026

Dealership Rating
Employee Rating

I recently bought a new Ford F-150 Tremor from Joe Machens Capital City Ford and had a great experience. My salesman, Mike Gross, was professional, knowledgeable, and easy to work with. No pressure — More

by kodytasia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 25, 2026

Joe Machens Capital City Ford responded

We’re delighted to hear that purchasing your new Ford F-150 Tremor went so smoothly. Thank you for recognizing our team’s professional and honest approach. We appreciate your recommendation and look forward to assisting you again.

February 20, 2026

Dealership Rating
Employee Rating

Very professional. Mike was great and not pushy at all. Was able to work with me a bit on the price. No hidden fees or gotchas. More

by danabob2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Jackson

Feb 20, 2026

Joe Machens Capital City Ford responded

Knowing Michael provided professional, transparent support without any pressure is fantastic. We’re happy our team could work with you on pricing and keep everything upfront. Enjoy your Jeep and thanks for sharing your experience.

February 19, 2026

Dealership Rating
Employee Rating

Above and beyond of what we wanted. Everything was perfect and nicely handled while we were there More

by renepayton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Jackson

Feb 19, 2026

Joe Machens Capital City Ford responded

It’s great to hear that every detail of your visit was handled perfectly. We’re glad you’re enjoying your Ford Explorer and appreciate you noting how smoothly things went. Thank you for choosing us for your purchase.

Dealership Inventory (356 Vehicles)

new 2026 Ford F-350 car, priced at $75,762
2026 Ford F-350
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
used 2023 Chevrolet Traverse car, priced at $29,900
2023 Chevrolet Traverse
used
Radiant Red Tintcoat exterior
Automatic
Front-wheel Drive
new 2026 Ford Maverick car, priced at $38,727
2026 Ford Maverick
new
Space White Metallic exterior
Automatic
All-wheel Drive
used 2024 Ford Edge car, priced at $28,999
2024 Ford Edge
used
Agate Black Metallic exterior
Automatic
All-wheel Drive
used 2017 Honda Civic car, priced at $15,683
2017 Honda Civic
used
White exterior
Automatic
Front-wheel Drive
used 2025 Ford Maverick car, priced at $29,966
2025 Ford Maverick
used
Velocity Blue exterior
Automatic
All-wheel Drive