Michael Grasso
Michael Grasso at Acura Of Pembroke Pines

Michael Grasso | Page 51

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

Contact Me
4.6
590 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

24 yrs, 5 mos

Languages Spoken

English English

4.6

590 Reviews

Write a Review

590 Reviews of Michael Grasso

March 06, 2022

Dealership Rating
Employee Rating

Consistent and friendly service by all advisors Reasonable wait times. Courteous cashiers. Overall good experience More

by GERMAN2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2022

Acura Of Pembroke Pines responded

The Acura of Pembroke Pines team is grateful to have your kind words and five-star rating! Thank you for coming to see us!

March 05, 2022

Dealership Rating
Employee Rating

Work was done quickly and efficiently. The waiting area was clean and comfortable. My service center of chiice. More

by JAKD2
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 09, 2022

Acura Of Pembroke Pines responded

Thank you for trusting the Acura of Pembroke Pines team to provide five-star care! We look forward to assisting you at your next appointment!

March 03, 2022

Dealership Rating
Employee Rating

My car was repaired, but not test driving. I was left with an alignment issue. The steering was bad and pulled to the right. More

by CHORDS2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 17, 2022

Acura Of Pembroke Pines responded

Thank you for bringing this to our attention. Please contact our Service Department - (877) 468-9930.

February 27, 2022

Dealership Rating
Employee Rating

Michael my service advisor was professional and informative. The service he provided was a 10. More

by soniapoly201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2022

Acura Of Pembroke Pines responded

This is great to hear, Sonia! Thank you for leaving Michael and Acura of Pembroke Pines your five-star review!

February 26, 2022

Dealership Rating
Employee Rating

Very pleased with the quality of the services 😀 performed. Will gladly recommend this service department at Acura of Pembroke Pines. You cannot go wrong at this facility. Thanks. More

by jpj340
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2022

Acura Of Pembroke Pines responded

Thank you for sharing your kind feedback! We look forward to passing this along to our friendly staff! -Acura of Pembroke Pines

February 25, 2022

Dealership Rating
Employee Rating

mike made it easy. Service went well. Car wash is a nice perk. Thank you More

by CINDYWEISSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2022

Acura Of Pembroke Pines responded

We're pleased that Mike has given you such awesome care, Cindy! Thank you for rating Acura of Pembroke Pines five stars!

February 24, 2022

Dealership Rating
Employee Rating

Great service fast and reliable they took care of all my problems o never have complaints thanks again More

by alovo2650
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Ticker , Douglas Campbell, Anthony Morales

Feb 25, 2022

Acura Of Pembroke Pines responded

We're pleased to hear it! Thank you for coming to Acura of Pembroke Pines!

February 24, 2022

Dealership Rating
Employee Rating

The Service Representative went out of his way to help me . It really was a great experience!! More

by RAFIBOY010876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis , Ron Richardson

Feb 25, 2022

Acura Of Pembroke Pines responded

We're so happy to hear you enjoyed your experience with our team! Thank you for the wonderful feedback and please don't hesitate to reach out if we can be of service again in the future! - Acura of Pembroke Pines

February 23, 2022

Dealership Rating
Employee Rating

My experience at Acura was excellent from the time I entered to the time I left, It was 100% better then when I have taken my car to Honda, thanks you guys so much. More

by Wanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Feb 24, 2022

Acura Of Pembroke Pines responded

We're so glad we had the opportunity to serve you, Wanda! Thank you for your business, as well as your kind review, from all of us here at Acura of Pembroke Pines!

February 22, 2022

Dealership Rating
Employee Rating

Mike was my service advisor. He was fantastic! I did not have to wait that long at all either for the service to be completed on my car. I needed a few extra things and he did no More

by MMAZZURCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis

Feb 23, 2022

Acura Of Pembroke Pines responded

Mike and the team are glad we've made your service experience great! Thank you for being a loyal Acura of Pembroke Pines customer! We'll see you next time!

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