Michael Elkin | Page 10

Bought a vehicle 4 weeks ago. Buying process was flawless and great. Vehicle had 1 key and was promised they would get me another one. 4 weeks of calls and texts and they finally Buying process was flawless and great. Vehicle had 1 key and was promised they would get me another one. 4 weeks of calls and texts and they finally ordered a key for it. Went in today for the key to get programmed. Sat around for 2 hours to be then told they couldnt find the key that was ordered. So the customer service guy in me thinks well they will top my tank off or wash the car to compensate. Nope park it out front and have a nice day. We will mail you the key when we find it. Then I get to head over to another dealership to get it programmed. Major Fail by the service dept UPDATE****** What a clown show this service dept is. Remember the were going to WOW you....oh I got wowed this morning alright. Took the spare key over to Fields Cadillac. They were beyond amazing. Come to cash out and call Beaver to get the payment. Because the vehicle and service were in my mind the $16 of tax on the bill. I was told the service guy said it was the principle as to why he didnt want to pay the tax. So after driving all the way to xx Aug last week and getting jerked around for a lost key. Wasting gas and time. Yep I paid the $16....So yes when I say me not doing business with you is certainly due to the principle. More

Report | Print

We have now returned to purchase a second car from Mike and have had a great experience both times. He is extremely professional, yet very personable. Follows through on all promises and make sure you are and have had a great experience both times. He is extremely professional, yet very personable. Follows through on all promises and make sure you are happy with the deal. Extremely enjoyable car buying experiences! More

Report | Print

Worked with Mike Elkin. He did a great job working with my budget and getting me in the car I wanted. I had my newborn and toddler with me and had a complicated trade and he He did a great job working with my budget and getting me in the car I wanted. I had my newborn and toddler with me and had a complicated trade and he was friendly and worked out the bottom line. Thanks, Mike! More

Report | Print

I received complete satisfaction from everyone there. Mike Elkin has been great at meeting my needs. Good People Mike Elkin has been great at meeting my needs. Good People More

Report | Print

Mike Elkins went above and beyond! ! We received excellent customer service and assistance!! We were treated with the utmost respect!! I highly recommend Mike @Beaver Toyota!! ! We received excellent customer service and assistance!! We were treated with the utmost respect!! I highly recommend Mike @Beaver Toyota!! More

Report | Print

The sale and get you into a vehicle was great. Then to get the extra set of keys they promised has been a little disheartening. I shouldn’t have to keep messaging and waiting for the service manag Then to get the extra set of keys they promised has been a little disheartening. I shouldn’t have to keep messaging and waiting for the service manager to call me. 3 weeks and 3 phone calls in More

Report | Print

Mike was excellent and went the extra mile to make the sell and make me happy. I highly recommend going to Beaver Toyota and you may get lucky and work with Mike. sell and make me happy. I highly recommend going to Beaver Toyota and you may get lucky and work with Mike. More

Report | Print

Quick and easy sale. Mike Elkin did a great job! Will consider for my next purchase. Mike Elkin did a great job! Will consider for my next purchase. More

Report | Print

am so happy with Beaver Toyota. This is my 3rd Toyota and my 2nd Toyota from this dealership. My salesman, Mike Elkin, is very professional, knowledgeable, and nice. Love my new This is my 3rd Toyota and my 2nd Toyota from this dealership. My salesman, Mike Elkin, is very professional, knowledgeable, and nice. Love my new car. Thank you Mike, Fran and Christian! More

Report | Print

Customer service was top notch! ! Mike, Gary and Jerry made it easy to purchase my truck. A big thank you to those three guys!! Pictures didn’t do justice and it’s a beautiful tr ! Mike, Gary and Jerry made it easy to purchase my truck. A big thank you to those three guys!! Pictures didn’t do justice and it’s a beautiful truck as I was able to get it into a monthly payment that benefited my family. Gary was fantastic and very patient with me. Great guy and loved to fish!! Beaver Toyota crushed it, zero pressure, didn’t have sales men running at me in the lot. Everyone was beyond friendly, I have never seen such a high level of customer service from all employees. I didn’t feel like I was at a car dealership until I signed all the papers lol. Overall, Beaver Toyota was the best experience I have ever witnessed when purchasing a vehicle and I have purchased a lot. Again thank you to the Beaver Toyota staff. I will definitely be back for my next vehicle. More

Report | Print