Michael Challis | Page 3

"It just doesn't get any better!" I had an insurance claim for damage to the front underside of the car. Farmers insurance told me that they prefer that I work with one of their body I had an insurance claim for damage to the front underside of the car. Farmers insurance told me that they prefer that I work with one of their body shops to complete the repair. I brought the car into Mercedes for 2 other minor warranty issues. Mercedes Service gave me a loaner car and at no point tried to force my insurance claim through their department.(though I would have preferred it). I am now sitting in my office waiting for my car to be completed knowing full well that Mercedes Service would have completed it days ago. Thanks! More

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Service appt Very pleasant experience. The staff was friendly and helpful. I had 2 bad tires so thankful they caught that. Like the new location. Michael Challis w Very pleasant experience. The staff was friendly and helpful. I had 2 bad tires so thankful they caught that. Like the new location. Michael Challis was very nice to work with. More

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Outstanding! Scott, I can't remember everyones name. The service is awesome and the whole staff was extremely courteous. I live in Tulsa, Ok, so getting to OKC i Scott, I can't remember everyones name. The service is awesome and the whole staff was extremely courteous. I live in Tulsa, Ok, so getting to OKC isn't always easy, but it is worth it. I chose Mercedes Benz of Oklahoma City for sales and service, and I did it for a reason. I think my service advisor was Michael, Hailey set up the appointment and Frank provided loaner. Everyone including you Scott were outstanding. Special thanks to Frank Charles. Appreciate you all. More

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Everything went well. It was just a 60,000 mile checkup. Nothing out of the ordinary. I had to wait only a couple of hours. So I was given a loaner car. It was just a 60,000 mile checkup. Nothing out of the ordinary. I had to wait only a couple of hours. So I was given a loaner car. More

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Absolutely outstanding: Seven-Star! Mercedes-Benz of Oklahoma City offered absolutely seven-star service for our E300 and our GLE350 cars last month. They had always been excellent, but Mercedes-Benz of Oklahoma City offered absolutely seven-star service for our E300 and our GLE350 cars last month. They had always been excellent, but now they almost cannot be bettered. We live in Norman. They picked up our cars from home, performed the service that was due, and dropped the cars back in a few hours, all well done. Not only that, their communication at every stage was truly awesome. As their drivers left their facility to pick up our car(s), they texted us, and provided a link that would give the location of the driver in real-time; and similarly when they picked up our car and dropped it back. It is an unbelievable level of service. I hope they can keep it up! More

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Five Star Service Great personalized service! Michael knows my car and treats it as his own. He is knowledgeable and responsive to all my questions. The entire thing is Great personalized service! Michael knows my car and treats it as his own. He is knowledgeable and responsive to all my questions. The entire thing is smooth and painless. Exactly what I want in a service center. More

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Great Service My visit to MB okc was for some service. I was greeted right away after i pulled in. The young man called me by name shook my hand. My service advisor My visit to MB okc was for some service. I was greeted right away after i pulled in. The young man called me by name shook my hand. My service advisor Michael came over and explained how things worked. Asked if i need water or coffee, put me in a loaner vehicle and i was on my way. A few hours later he called said my vehicl was ready. What a pleasent visit. Thanks MB okc for an awesome visit. More

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2017 Mercedes C300 The dealership today has not replaced/repaired our windshield wipe motor. Please help we been to the dealership more than once for this safety hazard The dealership today has not replaced/repaired our windshield wipe motor. Please help we been to the dealership more than once for this safety hazard More

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Sales and service Sales staff work with the customer to accommodate their transportation needs including familiarities with options available on new 2019 MB models. Al Sales staff work with the customer to accommodate their transportation needs including familiarities with options available on new 2019 MB models. Also, service after sale is exceptional. More

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Great service They always do a great job! Their new facility is incredible. They have markedly improved the experience in the last few years with new technology a They always do a great job! Their new facility is incredible. They have markedly improved the experience in the last few years with new technology and loaner cars. More

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