Michael Casper

I had a great experience purchasing a certified preowned vehicle! Aaron was my contact, very kind, funny, and knowledgeable about the vehicle; made the process easy and stress free. vehicle! Aaron was my contact, very kind, funny, and knowledgeable about the vehicle; made the process easy and stress free. More

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My husband and I recently purchased a Lexus RX 350, and we had such a wonderful experience! We especially want to recognize our salesperson, Luis Cardona, who was absolutely amazing from beginning to end. we had such a wonderful experience! We especially want to recognize our salesperson, Luis Cardona, who was absolutely amazing from beginning to end. Luis was incredibly helpful, knowledgeable, patient, and genuinely took the time to make sure we were comfortable throughout the entire process. He spent so much time with us going over all the features of our new RX 350 and explaining how everything worked. He never made us feel rushed and made sure all of our questions were answered before we left. His patience, knowledge, and attention to detail truly made a difference and made the entire experience so enjoyable. Luis really went above and beyond for us, and we are so grateful for all of his help! We also want to give a special thank you to Michael Casper, who handled our financing. Michael was just as helpful and pleasant to work with and made the financing process easy and stress-free. Both Luis and Michael made our entire car buying experience such a positive one. We would highly recommend them to anyone looking to purchase a vehicle. Thank you both for everything, we absolutely love our new Lexus RX 350! 🚘😊 More

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I had a great experience working with Aaron xxxxxxwhen purchasing my vehicle. Aaron was friendly, professional, knowledgeable, and made the entire process easy and stress-free. He took the time to answer purchasing my vehicle. Aaron was friendly, professional, knowledgeable, and made the entire process easy and stress-free. He took the time to answer all of my questions, listened to what I was looking for, and never made me feel pressured. I really appreciated Aaron’s honesty and willingness to go above and beyond to make sure I was comfortable with my purchase. The whole experience was smooth from start to finish. I would highly recommend Aaron xxxxxxto anyone looking for a vehicle. Great customer service and a great experience! More

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I recently purchased a 2023 Nissan Altima SV from Lexus of Wilmington, and I couldn't be happier with the experience. I found an incredible deal on a newer vehicle with low mileage (33k) that fit perfectly of Wilmington, and I couldn't be happier with the experience. I found an incredible deal on a newer vehicle with low mileage (33k) that fit perfectly within my budget. The entire team made the process seamless and pleasant. Eddie was fantastic—he was genuine, listened to what I needed, and never made us feel pressured. He showed us several great options that fit our budget, carried low miles, and still had manufacturer warranty coverage. I am beyond satisfied with my purchase and highly recommend working with Eddie! 😁 More

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Great service, very responsive. They updated me on the regular and worked around my schedule. They updated me on the regular and worked around my schedule. More

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Gage is very nice to people and answers professionally to all questions! He makes sure that the customer is satisfied and to do that proposes all different available options. He does his best to satisfy the all questions! He makes sure that the customer is satisfied and to do that proposes all different available options. He does his best to satisfy the customer. More

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Great Salesperson! Tariq really helped me out and was very patient with me because i am not an easy customer. Nice but not easy but he was very good and attentive! No R Tariq really helped me out and was very patient with me because i am not an easy customer. Nice but not easy but he was very good and attentive! No Regrets! More

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Love the no pressure atmosphere! The cars they sell sell themselves. I purchased a certified pre-owned ES 350 F Sport and I felt like a drove off in a brand new vehicle. The cars they sell sell themselves. I purchased a certified pre-owned ES 350 F Sport and I felt like a drove off in a brand new vehicle. More

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Troy Mayer was very easy to deal with. We took the car out for a drive. Chatted about the vehicle. Was a no pressure sale. Made a deal. Troy was very knowledgeable about the product. We took the car out for a drive. Chatted about the vehicle. Was a no pressure sale. Made a deal. Troy was very knowledgeable about the product. Helped me set up the vehicle and download the app. Quick and painless. . More

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Utterly disappointed and displeased. You guys sold me a 2023 car at a 2024 price. I was a victim of a car theft which brought me to Lexus from the start and I honestly feel I have been v You guys sold me a 2023 car at a 2024 price. I was a victim of a car theft which brought me to Lexus from the start and I honestly feel I have been victimized all over again. I found the original invoice in the car and immediately came in to discuss how my sale price was only $6,000 under the original sticker price 3 years later. Andrew tried to convenience me it was reasonable. He said how my cost was justified by the resell value of Lexus. He said they retains their value knowing that car is currently only valued in the low 30k range. To validate my position, I found several 2024 cars with similar mileage for the same price I paid for this 2023. So tell me how am I supposed to be satisfied with this dealership?😔 More

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