Michael Bernardo | Page 51

THE BUYING EXPERIENCE FOR THE PURCHASE ON MY NEW (USED CAR) WAS A PLEASANT ONE. I PURCHASED MY CAR FROM STEINGOLD VOLVO IN PAWTUCKET, RI. I TOOK THE CAR THAT I WAS INTERESTED IN OUT FOR A RIDE BY MYS CAR) WAS A PLEASANT ONE. I PURCHASED MY CAR FROM STEINGOLD VOLVO IN PAWTUCKET, RI. I TOOK THE CAR THAT I WAS INTERESTED IN OUT FOR A RIDE BY MYSELF. IT REALLY GAVE ME A CHANCE TO CONCENTRATE ON THIS CAR AND NOT HAVE TO MAKE IDLE CHATTER WITH A SALESPERSON. MY SALESMAN WAS WARM AND FRIENDLY AND MOST HELPFUL IN GOING OVER THE CAR AND IT'S OPTIONS. ALL WAS DONE IN A QUICK AND EFFICIENT MANNER. THIS MADE ME HAPPY AS MY TIME IS IMPORTANT. I MUST POINT OUT THAT THE CUSTOMER LOUNGE IS BEYOND WHAT YOU WOULD EXPECT AT A CAR DEALERSHIP AND MORE LIKE WHAT YOU WOULD FIND IN A VERY UPSCALE HOME. YOU WILL FIND AMPLE SEATING ON VERY COMFORTABLE LEATHER CHAIRS AND COUCHES, WI FI PORTS, A FIREPLACE AND A WIDE SCREEN TV ALONG WITH A COFFEE MAKER THAT MAKES A REALLY GOOD CUP OF COFFEE. I MUST HAVE HAD 3 GOOD CUPS ON THIS DAY. I WAS ABLE TO PICK UP MY CAR LATER IN THE DAY. MY SALESPERSON EXPLAINED WHAT I DID NOT KNOW WITH REGARD TO THE CAR'S OPTIONS. LEFT WITH A FULL TANK AND A SMILE ON MY FACE. WILL DO BUSINESS WITH THIS COMPANY AGAIN, I AM SURE. More

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This is my second experience with Steingold and my third Volvo. Steingold has been great both times. Michael Bernardo, our salesman, helped us choose the car that was perfect for our needs and it was a lo Volvo. Steingold has been great both times. Michael Bernardo, our salesman, helped us choose the car that was perfect for our needs and it was a lower priced version of the Volvo XC series. He was right. Previously, i owed two XC90's and now we are enjoying our new XC60. I would recommend this dealership without hesitation. Also the service department is also exceptional. They are friendly, helpful and cooperative. I had purchased from a Massachusets dealership for my first Volvo, only to find out that they had mislead us on many fronts. Steingold was up front on all critical information, honest and respective to our finances. More

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In Steingold I've met a very friendly environment compared to other dealerships, reasonable price, and excellent service. I'll recommend them to my friends. compared to other dealerships, reasonable price, and excellent service. I'll recommend them to my friends. More

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I called on Saturday after seeing a Volvo on their website and Stephen said that they were not open on Sunday but would be there for another customer and to come in to look at the car. When I got the website and Stephen said that they were not open on Sunday but would be there for another customer and to come in to look at the car. When I got there, I met Michael who greeted me and showed me the car I was interested in. I test drove it and loved it. Within 1 hour I was approved for financing and Stephen was able to let me drive the car home the same day. The friendliness, service and professionalism was outstanding from this family owned business and these 2 brothers. I have always heard great things about price and service from Steingold Volvo and I will never go anyhwhere else to buy my Volvo's in the future. More

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We love Steingold Volvo and this is the second car we've bought from them; this dealership has an excellent and well-deserved reputation in RI. The Bernardo family is terrific - friendly, competent, knowled bought from them; this dealership has an excellent and well-deserved reputation in RI. The Bernardo family is terrific - friendly, competent, knowledgeable, no hard sell, very straightforward. It's great to deal w/a family-owned operation where the the family members are the people you actually deal with. Steingold has been around since 1934 so it's also nice to see the dynamic Bernardo sons, Mike and Steve, continuing in their family's footsteps. More

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My car was totaled in an accident. The body shop was instrumental in assisting me in evaluating my repair options. Once we decided to lease a new car, the sales team was extremely helpful during the en instrumental in assisting me in evaluating my repair options. Once we decided to lease a new car, the sales team was extremely helpful during the entire process. I am delighted to have met this outstanding team of professionals. More

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Mike, and the dealership provided me a very causal buying experience, but also demonstrated superior product knowledge and worked with me as an informed buyer. i have worked in the industry in the past, and experience, but also demonstrated superior product knowledge and worked with me as an informed buyer. i have worked in the industry in the past, and Mike literally gave me my options, including the discount margins up front. While I was not positive on the model I wanted, the information led me to the right decision. In fact, I actually purchased a used XC70 but changed my mind at 11:30 pm on a Sunday. I sent an email which Mike answered literally within 5 minutes, re-assuring me it was not a problem, and I subsequently purchased a 2013 model. This dealership makes an individual feel respected and almost part of a family, an experience you do not typically get during a sale. More

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This is the second car I have purchased from this dealership. They are a joy to do business with, no hassel and if you need to wait there facilities are fine. The staff is friendly and helpful, mecha dealership. They are a joy to do business with, no hassel and if you need to wait there facilities are fine. The staff is friendly and helpful, mechanics take the time to explain an issue if asked. More

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Great experience - I typically hate the car buying process but this was the quickest and best experience I've had over my past 4 leases. Thank you steingold!! process but this was the quickest and best experience I've had over my past 4 leases. Thank you steingold!! More

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The guys at Steingold Volvo did a great job taking care of us! My wife and I had a wonderful experience with the the Sales Staff. Our Sales Rep (Paul), Marketing Manager (Mike) and Sales Manager (Steve) of us! My wife and I had a wonderful experience with the the Sales Staff. Our Sales Rep (Paul), Marketing Manager (Mike) and Sales Manager (Steve) spent a lot of time with us ensuring the best car-buying experience around. They were respectful, knowledgeable, and personable. At no point did we feel pressured, they were honest and fair throughout. They worked very hard to get to the price we were looking for, even getting us a lower than advertised interest rate. They even through in an extra 3 months of Sirius Satellite Radio!! We shopped around at several dealerships in MA and RI, and Steingold Volvo team was heads and tails above all others, making us feel right at home and ensuring we received the best deal around. I would highly recommend this dealership and it's fantastic staff!! More

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