Michael B. Brandon | Page 2

Had a deal worked out, paid a lot more when i finally got there for a “loaner” car and was misled about the location of the new vehicle I originally purchased. Wound up buying a loaner car and that car is i there for a “loaner” car and was misled about the location of the new vehicle I originally purchased. Wound up buying a loaner car and that car is in service for the first 2 weeks and im stuck with another loaner car. Trying to contact management and sales people since last week and there has been no reply. Not sure whats going on with the deal or the car as I have two or three different sets of paperwork. Finance manager Lam was rude and told me i am a liar and need to put down another $10,000 or i cannot leave with my car when i was dropping it off for its first service and was supposed to go right to the hospital for a major exam. They caused me so much stress it’s incredible. Way back in December I was quoted pricing payments and down payment and have an approval sheet from the dealership. They told me the car wasn’t in stock. Then I found out that the car was in stock after they had tried to sell me another vehicle, so I’m completely confused. I am sitting here in clermont and my new car is still in tampa and no one has contacted me. All they keep messaging me is about a survey that they want me to fill out. More

Print

From the moment we arrived to the moment we left, Michael Brandon and all the personnel that we dealt with were courteous and professional and guided us through the process to purchase our vehicle. Brandon and all the personnel that we dealt with were courteous and professional and guided us through the process to purchase our vehicle. More

Print

Excellent Salesman, Excellent Service. I will recommend both Salesman and & Company to all I meet. I will recommend both Salesman and & Company to all I meet. More

Print

Michael was the best salesman I have ever encounted. He was friendly and Professional answered all my questions and was very patient when I didn't understand his first answer. I am a senior citizen an He was friendly and Professional answered all my questions and was very patient when I didn't understand his first answer. I am a senior citizen and not good with technology and he was very understanding and made sure that i felt like i could call him if i needed him. He was referred to me by my Boss who purchased an Escalade from him he told me he would take good care of me and he DID. More

Print

Not so sure left hand knows what the right hand is doing. It worked out It worked out More

Print

The only reason that I came back to Ed Morse Cadilla Tampa was because of Michael Brandon and Jennifer Pena was the reason I came back to Ed Morse Cadalli Michael because I had purchased another2021 TX Tampa was because of Michael Brandon and Jennifer Pena was the reason I came back to Ed Morse Cadalli Michael because I had purchased another2021 TX5 and he was the salesperson that took care of that tranaction. He impressed me with his knowledge and straight answer to questions that I had. Jennifer Pena, because she was very knowledgeable and help guide me through the maze with my Insurance Company. She kept me informed at all times. Many thank for these two indivuals, Good employee's. They are a keeper. More

Print

Michael took incredible care of me. Could not recommend him enough! Will always return to do business with him and Anthony. Could not recommend him enough! Will always return to do business with him and Anthony. More

Print

Michael, was attentive to my needs and new lease. Very knowledgeable to cars features and took the time to explain and demonstrate cars tech and operation. Very knowledgeable to cars features and took the time to explain and demonstrate cars tech and operation. More

Print

It was a real please to purchase my Cadillac from Michael. He is very knowledgeable regarding the vehicle. My pleasure Michael. He is very knowledgeable regarding the vehicle. My pleasure More

Print

I have been a customer with Ed Morse Cadillac since 2002, or maybe 2001 hmmm. I keep returning for new vehicles for a couple of reasons, i.e. sales and service. Michael Brandon knows all of the Cadillac veh or maybe 2001 hmmm. I keep returning for new vehicles for a couple of reasons, i.e. sales and service. Michael Brandon knows all of the Cadillac vehicles inside and out; he has been with Ed Morse for a number of years and is a Florida Gator. Don't let that persuade you to go in and see him or even dissuade you. Michael is a professional in all sense of the word and will work hard for you to make the best deal. And Lam the finance guy keeps it real! More

Print