Michael Acre
Michael Acre at Napleton Downtown Chevrolet Buick GMC

Michael Acre | Page 2

Service Advisor

Napleton Downtown Chevrolet Buick GMC

2720 S Michigan Ave
Chicago, IL 60616

4.7
44 Reviews
4.7

44 Reviews

Write a Review

44 Reviews of Michael Acre

December 16, 2025

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Employee Rating

Napleton's Downtown dealership is the go to place for servicing our Buick's. We have consistently received great service and friendly treatment from the staff. And their work has always been completed More

by jimbowler
Service Price Transparency
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Recommend Dealer
Yes
Dec 16, 2025

Napleton Downtown Chevrolet Buick GMC responded

Thank you, Jim! We are grateful for your business and your fantastic review of our team. We look forward to seeing you next time at Napleton Downtown Buick GMC!

December 15, 2025

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The service is very good and fast thanks for everything stay strong and safe thanks More

by Headwead phil
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Recommend Dealer
Yes

Other Employees Tagged: Todd Morrison, James Gruman

Dec 16, 2025

Napleton Downtown Chevrolet Buick GMC responded

Phil, thank you for leaving Napleton Downtown Buick GMC your positive feedback!

December 12, 2025

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The service was very good and really quick I was completely satisfied and recommend them More

by Jonesmiriam23
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Recommend Dealer
Yes
Dec 12, 2025

Napleton Downtown Chevrolet Buick GMC responded

We're glad you had a great time working with us! Thanks for trusting Napleton Downtown Buick GMC with your business.

December 10, 2025

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Prompt service, clear explanation, friendly interactions, and reasonable pricing. It was as desirable as one could wish. More

by Don
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Recommend Dealer
Yes
Dec 11, 2025

Napleton Downtown Chevrolet Buick GMC responded

Don, it sounds like your experience with our team truly checked all the boxes! Thank you for choosing Napleton Downtown Buick GMC and for sharing your support. We hope to have you back in the future!

November 29, 2025

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My service was done professionally and with awesome customer service! I was provided a realistic completion time and all of the staff smiled and greeted me warmly. I will definitely continue doing busi More

by gena2k20
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Recommend Dealer
Yes

Other Employees Tagged: The guy that prepped my car for exit and the young man that worked on my car were awesome too!

Dec 01, 2025

Napleton Downtown Chevrolet Buick GMC responded

Thank you for choosing Napleton Downtown Buick GMC and sharing your experience! We're so glad you felt welcomed by our team. It's great to know you’ll be returning. Have a wonderful day!

November 21, 2025

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Oil change was quick and easy. Mike said it would take about an hour and it did. More

by J.kojis
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Recommend Dealer
Yes
Nov 24, 2025

Napleton Downtown Chevrolet Buick GMC responded

Thanks for the kind words for Mike! We appreciate your support here at Napleton Downtown Buick GMC.

November 17, 2025

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But my very first car here they have very, very great services as convenient and reliable not only are they’re just being fast but they’re also listening to your problems and making sure that they’re dir More

by Moriah mays
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Recommend Dealer
Yes

Other Employees Tagged: Todd Morrison, James Gruman, Sandra Cardona, Hector Cuevas, Brian Jones, Manny Diaz, Hillary Fields , I couldn’t ask for great service better customer service, reliable fast convenient I couldn’t ask for better

Nov 18, 2025

Napleton Downtown Chevrolet Buick GMC responded

Moriah, thank you for your business and this awesome review! We are thrilled to hear you are in good hands with our team. Enjoy your new car, and congratulations! - The Napleton Downtown Buick GMC Team

Nov 18, 2025

Moriah mays responded

You are so very welcome

November 07, 2025

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The service tech promptly checked my vehicle in upon arrival. He was very courteous and seemed very competent. After the service was complete I was processed out and on my way. More

by jimmyrwatkins
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Recommend Dealer
Yes
Nov 07, 2025

Napleton Downtown Chevrolet Buick GMC responded

Thank you for sharing your feedback! We’re happy to hear you had a seamless experience at Napleton Downtown Buick GMC. Drive safely, and we hope to see you again, Jimmy!

October 26, 2025

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Awesome job, Todd took care of me and explained my concerns. Great experience and feeling. More

by ba361591
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Recommend Dealer
Yes
Oct 27, 2025

Napleton Downtown Chevrolet Buick GMC responded

We are so happy that our Napleton Downtown Buick GMC team delivered an excellent experience. Thank you for your kind words regarding your experience with Todd!

October 22, 2025

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Completed work ahead of my expectations, very knowledgeable, professional employees, I have been coming to the dealership for over 30yr satisfied More

by bandj61772
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Recommend Dealer
Yes
Oct 22, 2025

Napleton Downtown Chevrolet Buick GMC responded

Thank you for your loyal business and support over the last 30 years! It means a lot to hear that you are so confident in our team. We look forward to welcoming you back to Napleton Downtown Buick GMC in the future!

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