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Melvin Alston
Melvin Alston at Jim Hudson Lexus
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Melvin Alston

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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4.9
253 Reviews
4.9

253 Reviews

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253 Reviews of Melvin Alston

September 20, 2024

Dealership Rating
Employee Rating

Jim Hudson Lexus is a dealership that aims to satisfy it's customer's service. More

by Sandra
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Camille Muna

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Sep 23, 2024

Jim Hudson Lexus responded

Thanks so much, Sandra. We look forward to your next visit to Jim Hudson Lexus of Columbia!

September 17, 2024

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Employee Rating

This service department is dependable, customer focused, and efficient. Communication is clear. All of the members of the service team i have dealt with are polite and professional. Highly recommend . More

by shellydunphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Crosier, Danny Chupek

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Sep 17, 2024

Jim Hudson Lexus responded

Thank you for your recommendation! We're glad to hear that you've had such a positive experience with our service department. It's great to know that our team's clear communication and professionalism made an impact. If you need anything in the future, we’re here to help!

September 17, 2024

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Employee Rating

Great customer service! Everyone is so nice. Still loving my Lexus ES350! Thank you Lexus! More

by amclaurin80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanner Carnes, Todd Berry

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Sep 17, 2024

Jim Hudson Lexus responded

We're so glad your experience with Jim Hudson Lexus of Columbia has been notably positive. Thanks for choosing us - here's to many more happy miles in your ES 500!

September 14, 2024

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Employee Rating

Good points— analysis of car history, appropriate service, complete car wash, good waiting area, offers loaner vehicle. More

by Hudsonmacmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared

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Sep 16, 2024

Jim Hudson Lexus responded

Thank you for highlighting our commitment to top-tier service at Jim Hudson Lexus of Columbia. It's always our aim to ensure your satisfaction - safe travels!

August 24, 2024

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Employee Rating

Excellent customer service provided by Melvin Alston and service technician! It was an absolute exceptional experience! More

by Black Butterfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 26, 2024

Jim Hudson Lexus responded

Thank you for sharing your exceptional experience with Melvin and our service technician at Jim Hudson Lexus of Columbia! We're delighted to hear about the excellent customer service you received.

August 07, 2024

Dealership Rating
Employee Rating

Our service consultant, Melvin, always take very good card of us. Would recommend him to friends. More

by annerichardson1Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 07, 2024

Jim Hudson Lexus responded

Thank you for the great review. We look forward to seeing you again at Jim Hudson Lexus of Columbia!

August 03, 2024

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Employee Rating

Excellent job and customer service I am very pleased with your job thank you sll More

by Dhanam19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 05, 2024

Jim Hudson Lexus responded

It is our pleasure to assist you with your service needs. Thanks for choosing Jim Hudson Lexus of Columbia!

August 01, 2024

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Employee Rating

Jim Hudson gets me in out in a reasonable amount of time. The dealership sitting area is comfortable More

by pass1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 02, 2024

Jim Hudson Lexus responded

We are glad to hear that our team has provided excellent service. Thanks for choosing Jim Hudson Lexus of Columbia!

July 30, 2024

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Employee Rating

Deanna was awesome. Her customer service and attention to detail made the process easy. Great experience! She ensure to follow up with me about the services performed on More

by Ky Huff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Frick, Tony Locklear, Sam Mercado, Shaun Crosier, Danny Chupek, Erik Due, Danil Weih, Tanner Carnes, Mike Hill , Deanna

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Jul 30, 2024

Jim Hudson Lexus responded

Ky, we're delighted to hear that Deanna provided such excellent service during your visit to Jim Hudson Lexus of Columbia. Thanks for sharing your experience!

July 28, 2024

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Employee Rating

My service advisor Melvin was the greatest he will be the only one that I will want to assist me. More

by hartv299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 29, 2024

Jim Hudson Lexus responded

Thank you for sharing your wonderful experience with Melvin and the team at Jim Hudson Lexus of Columbia! Have a great day!

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