Melissa Wilson
Melissa Wilson at Honda of Kenosha

Melissa Wilson | Page 10

Client Care Manager

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.6
131 Reviews

Dealership Experience

12 yrs, 3 mos

Industry Experience

19 yrs, 4 mos

4.6

131 Reviews

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131 Reviews of Melissa Wilson

February 02, 2021

Dealership Rating
Employee Rating

My car was taken in fixed in a timely manner. They even let me use a car. They went over the top. I would recommend them to everyone. More

by annie0810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Cutts, Karmala Sutton, Amos Longanecker , Mike Semik, Cory Wilson, Randy Wilson

Feb 02, 2021

Honda of Kenosha responded

Annie, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 11, 2020

Dealership Rating
Employee Rating

Super best salesman ever, Anthony Lee. He truly listens to you. The whole dealership rocks, feels like family. I love these guys. I recommend this place. More

by pennelynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amos Longanecker , Anthony Lee, Cory Wilson

Dec 14, 2020

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

December 11, 2020

Dealership Rating
Employee Rating

Our experience was overall good. Jim was exceptional. The add-on fees are just silly and we declined to accept them. Jim helped a lot! More

by Lake view
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Spink, Amos Longanecker

Dec 14, 2020

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jim met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

November 28, 2020

Dealership Rating
Employee Rating

I was over charged for my service and despite showing the documentation I am still waiting for a refund. Will take my service elsewhere in the future. More

by klberger66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Karmala Sutton , Anthony Lee, Mike Semik

Nov 30, 2020

Honda of Kenosha responded

Krista I apologize that this occurred but we have thoroughly investigated this on our end, and I assure you we only show one charge for you on that transaction. This is an issue on your banks end as for the double charge. We only have one transaction against you account and we have only received credit for said transaction. I again urge you to contact your bank at this time.

October 19, 2020

Dealership Rating
Employee Rating

Used car prices online do not reflect the extra $1000 worth of added services that the dealer will force you to pay for by saying it’s already been applied to the car. If you find a car at a great price More

by jvsnchz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 05, 2020

Honda of Kenosha responded

Hello, We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly.

October 09, 2020

Dealership Rating
Employee Rating

buyer Beware , First they tried force me into a truck that I did not want, then when I bring it back they were very upset. then they finally gave me the card and I actually came to see but didn’t disclos More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Karmala Sutton, Trevor Griffiths, Amos Longanecker , Mousa Abuhassan, Mike Semik, Ritchie Sutton, Cory Wilson

Oct 09, 2020

Honda of Kenosha responded

Rose, I am sorry that you feel that we were not transparent with you. We offer AS-IS vehicles to customers who want to buy a fixer upper or want to do the reconditioning themselves. We did provide to you a WI Buyers Guide disclosing various issues that was found during the inspection, which also included in stating that further diagnostics would be required and not completed by us. Also the buyers guide stated that components may fail or break in the future. This buyers guide was presented to you and signed by yourself, thus completing the AS-IS sale. If you have further questions please reach out. Thank you, Karmala Sutton Dealer Manager

October 09, 2020

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Employee Rating

David Cutts helped me picking 2019 Honda Accord Sport 1.5 Amos helped me with Consumer Portfolio Serives in CA to finance me all 1! More

by cstanley767
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Cutts, Amos Longanecker , Porters who clean my car when it's in shop and the mechanic at Kenosha Honda great people

Oct 09, 2020

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 08, 2020

Dealership Rating
Employee Rating

Gina was super friendly and very helpful. I was impressed at the time frame given and my car was finished before that time. Always professional. More

by crobers1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karmala Sutton, Amos Longanecker , Anthony Lee, Mike Semik

Oct 09, 2020

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

October 03, 2020

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Employee Rating

Great service at Honda of Kenosha and they completed the work very quickly. Price was great as well. I definitely recommend taking your vehicle to them for repairs More

by trozewicz0821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2020

Honda of Kenosha responded

Thanks for sharing your review and recommendation of Honda of Kenosha. We appreciate your business and hope to see you again soon!

October 01, 2020

Dealership Rating
Employee Rating

Working with Anthony Lee and Cory Wilson make it worth your time! I just bought a car and even after the deal happened. Anthony stilled helped take care of us by getting his used car manager to buy our ve More

by AmyLew&Crew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karmala Sutton, Trevor Griffiths, Amos Longanecker , Mousa Abuhassan, Pedro A Contreras, Anthony Lee, Mike Semik, Cory Wilson

Oct 01, 2020

Honda of Kenosha responded

Thank you so much for your wonderful review! We are thrilled that Anthony and Cory had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Honda of Kenosha!

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