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Melissa LeBran
966 Reviews
BA in Journalism from University of St Francis. Married for 19 years to my best friend James LeBran--senior master Ford/Lincoln technician , and have 5 children. Love vacationing and spending time with my family and friends. I enjoy golfing and bowling. Love my church family, volunteering for the veterans. I love what I do.
Read moreDealership Experience
15 yrs
Industry Experience
30 yrs, 1 mo
Specialties & Trainings
multiple level 4 customer service award winner both ford and lincoln
service advisor panel, lincoln brand champion, lincoln service advisor
966 Reviews
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966 Reviews of Melissa LeBran
November 21, 2019
Satisfied We love working with Melissa. She takes time to be friendly, and she is very efficient. She also made time to help us understand our Lincoln’s settin We love working with Melissa. She takes time to be friendly, and she is very efficient. She also made time to help us understand our Lincoln’s settings in the App. More
by TSJ
Verified Customer
November 21, 2019
Caring and knowledgeable! Always appreciate your service department, Melliisa is the best! Questions are always answered with good advice about type of repair completed. Waitin Always appreciate your service department, Melliisa is the best! Questions are always answered with good advice about type of repair completed. Waiting room and showroom are clean and confortable More
by TOPDRAFTPICK
November 21, 2019
In my opinion. Melissa is the absolute best. Always welcomes me with a smile. Explains what will be done and makes suggestions on things I don’t think of. Melissa is the absolute best. Always welcomes me with a smile. Explains what will be done and makes suggestions on things I don’t think of. More
by MSYOKI829
November 20, 2019
Great Service Was very pleased with my service and would highly recommend you to anyone who needed to have any service or need to any question answered Thank You Was very pleased with my service and would highly recommend you to anyone who needed to have any service or need to any question answered Thank You More
by tconner52
Other Employees Tagged: Jamie Vasquez, Jillian Stanford
November 18, 2019
Restored my van and truck back 2 operating standards. Overall excellent service met all the requirements for adding an additional warranty on my 2015 F-250 in extending my warranty for an additional 75 Overall excellent service met all the requirements for adding an additional warranty on my 2015 F-250 in extending my warranty for an additional 75k miles. All my problems were addressed and vehicles are back on the road. More
by johnathan_murray
Other Employees Tagged: LaToyta McDonald
November 18, 2019
Great experience I dropped my car off while I was at work and had a it back before the day was over it came back cleaned and ready to go great service all around I dropped my car off while I was at work and had a it back before the day was over it came back cleaned and ready to go great service all around More
by Tgreybill3
November 16, 2019
Sutton Ford price gouging I was over charged first of all I took my mks Lincoln to be wash and abt two streets over I arrived home my husband said water was running from under I was over charged first of all I took my mks Lincoln to be wash and abt two streets over I arrived home my husband said water was running from under found out my water pump was leaking, parts was $500 and labor $2100 and charged me for a renter car and I have insurance coverage. I am going to get BBB and state attorney involved. More
by jimwoden
Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Randy Mohrbach, Allen Taloff
November 16, 2019
Always get me in and out quickly. The people are very friendly and know what they are doing. Explain what they are doing so I know what was done to the car. Needed to get the fan work The people are very friendly and know what they are doing. Explain what they are doing so I know what was done to the car. Needed to get the fan working so I had warm air blowing into the car. More
by gramaclara
Other Employees Tagged: Jamie Vasquez
November 14, 2019
Great service When there was a misunderstanding with my question, I was transferred to Melissa. Melissa was flexible and able to walk me right through the process e When there was a misunderstanding with my question, I was transferred to Melissa. Melissa was flexible and able to walk me right through the process every step of the way. Very happy with the outcome of the work done and the service provided. More
by CPG.ROBINSON
November 13, 2019
Excellent service Overall great experience. Service time was great and Melissa was very helpful and knowledgeable in her job. Will return for any future service again i Overall great experience. Service time was great and Melissa was very helpful and knowledgeable in her job. Will return for any future service again if needed. More
by AGUTTER794
