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Melissa LeBran
966 Reviews
BA in Journalism from University of St Francis. Married for 19 years to my best friend James LeBran--senior master Ford/Lincoln technician , and have 5 children. Love vacationing and spending time with my family and friends. I enjoy golfing and bowling. Love my church family, volunteering for the veterans. I love what I do.
Read moreDealership Experience
15 yrs
Industry Experience
30 yrs, 1 mo
Specialties & Trainings
multiple level 4 customer service award winner both ford and lincoln
service advisor panel, lincoln brand champion, lincoln service advisor
966 Reviews
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966 Reviews of Melissa LeBran
March 09, 2020
I really appreciate the service that I received at Sutton Ford/Lincoln. High five to Melissa and Brian in the service department. They really take great care of you. Ford/Lincoln. High five to Melissa and Brian in the service department. They really take great care of you. More
by jtonya40
Verified CustomerOther Employees Tagged: Brian auto mechanic
March 09, 2020
Brian's review Nice people in every department. They accepted the out-of-date coupon because I left the current one at home I wish they could pull up the disco Nice people in every department. They accepted the out-of-date coupon because I left the current one at home I wish they could pull up the discounts electronically Thanks, Brian K. Burts More
by brian.burts
Other Employees Tagged: Chatman Farland, Cree Lyons, Dave Pleckham, Bryan and the Shuttle driver
March 09, 2020
This was our 1st time visiting Sutton Ford to service our vehicle. Our service technician was Melissa and she made our experience a great one! I would highly recommend Sutton Ford to friends. vehicle. Our service technician was Melissa and she made our experience a great one! I would highly recommend Sutton Ford to friends. More
by Kelita
March 08, 2020
Good servece Work done on my GPS system was satisfactory. Job could not lie completed quickly sos I was brought home and kept up to date on service and finally pi Work done on my GPS system was satisfactory. Job could not lie completed quickly sos I was brought home and kept up to date on service and finally picked up to get my car. More
by chiappetta1906
March 07, 2020
Awesome Service! Great experience with Sutton Ford's service department. Awesome follow up on my experience, took the time to explain my recall, repair and needed ser Great experience with Sutton Ford's service department. Awesome follow up on my experience, took the time to explain my recall, repair and needed service. Would recommend to Sutton service to all my friends and family. More
by rubenstrunk1
Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach, Dave Pleckham, tim schafer, Allen Taloff
March 06, 2020
Expensive but good. Melissa and the other service reps are great to deal with. Sorry you are no longer a Lincoln dealership. At my age I prefer dealing with humans and no Melissa and the other service reps are great to deal with. Sorry you are no longer a Lincoln dealership. At my age I prefer dealing with humans and not kiosks, More
by lawnboys324
Other Employees Tagged: Jillian Stanford , Anita Sutton
March 05, 2020
Sutton Ford is the best of all the dealerships I've purchased from and had service done. Though they don't sell Lincolns any longer but, my Lincoln Contintal will always be serviced there. purchased from and had service done. Though they don't sell Lincolns any longer but, my Lincoln Contintal will always be serviced there. More
by Robert L Lesak
Other Employees Tagged: Eric Eric
March 04, 2020
Melissa was wonderful she kept me updated with what was going on with my car in terms of parts being ordered and when they arrived ,Melissa also kept me posted on what I will be paying for as well. I reall going on with my car in terms of parts being ordered and when they arrived ,Melissa also kept me posted on what I will be paying for as well. I really appreciate that so it wouldn’t be any surprises with the cost Thank You Melissa More
by CROSEYLOVE
March 04, 2020
Job Well Done Team did a great job of cleaning and waxing MKC. Also, good job cleaning inside which was a surprise. Have only driven 4ooo miles since purchase. Team did a great job of cleaning and waxing MKC. Also, good job cleaning inside which was a surprise. Have only driven 4ooo miles since purchase. More
by SUP82_98
March 02, 2020
Most helpful Service Team!!! I will recommend Sutton Ford based upon my excellent customer experience during this visit. Highly qualified service team. Keep up the great job!!! AAAAA+++++ based upon my excellent customer experience during this visit. Highly qualified service team. Keep up the great job!!! AAAAA+++++ More
by pajenkins
Other Employees Tagged: Jillian Stanford , Anita Sutton
