Meena Daoud | Page 7

Great team, professional and courteous From Patrick, the sales consultant, to Meena, the sales manager, I have nothing but good things to say, Patrick willingly answered all our questions From Patrick, the sales consultant, to Meena, the sales manager, I have nothing but good things to say, Patrick willingly answered all our questions and was happy to test drive any cars we were interested in. We happened to be zero’d in on one particular model (XC90) but couldn’t decide on trim levels and packages. He showed me all the different options and prices directly on his sales screen, so I felt he was super transparent and just wanted me to get the exact car I wanted (regardless of cost or upselling me). When I finally settled on one, Meena made sure I understood that he’d be willing to mark the car down to get my business. I got a great deal as I was shopping around and doing research on my own, he beat any other price I found within 200 miles. At the end of the day, I got the car I wanted at the best price so I’m happy! Finally, the finance manager (Brandi) made the financing super easy to understand my options and I never got pressured i to using Volvo financing over my own bank. More

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Fast and Easy! I went to this dealership looking for the xc40. I found what I was looking for, no issues on pricing or with my trade in. Worked with Alpha Dixon who I went to this dealership looking for the xc40. I found what I was looking for, no issues on pricing or with my trade in. Worked with Alpha Dixon who was laid back Adams not pushy. I recommend this dealership to anyone looking for a car. I interacted with a lot of folks here and everyone is very respectful and nice. More

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New Volvo XC90 Hybrid We turned in a lease and bought a new XC90 Hybrid. We were able to turn in our lease with no hassle and eventually bought a new XC90 Hybrid. Anderson, We turned in a lease and bought a new XC90 Hybrid. We were able to turn in our lease with no hassle and eventually bought a new XC90 Hybrid. Anderson, Meena and Ephrem were helpful in the sales price, although we were hoping for a more competitive loyalty discount. The was a software issue with the new car, but Meena and Anderson were helpful in getting that sorted out for us with minimal inconvenience. Brandi in finance was great! The missing star is due to the software update problem and lack of incentives from Volvo. With a $90k car for a repeat customer we would have expected better incentives and maybe throw in a cargo cover, trailer hitch wiring or even a coffee mug...something. We've always received more love from BMW and Acura. More

by XC90 Hybrid Verified Customer Verified Customer

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Outstanding customer service! The entire staff at the dealership -- from reception, sales, management, service has been fantastic. Customer service is superb and they understand t The entire staff at the dealership -- from reception, sales, management, service has been fantastic. Customer service is superb and they understand the sense of urgency of their customers. I am so grateful for the experience I have had with Rusnak Pasadena. I have had at least 10 people tell me that they love my car and have been thinking of looking at Volvo's. I have recommended Rusnak Volvo Pasadena to all of them! More

by BETH D Verified Customer Verified Customer

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Best experience ever~~ It was a great experience working with the sales person Anderson and manager Meena and Barby. The team works hard to provide top notch customer servic It was a great experience working with the sales person Anderson and manager Meena and Barby. The team works hard to provide top notch customer service. Thank you guys~~ More

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Courteous, knowledgeable, fair The Rusnak Volvo Team was very courteous throughout our purchasing experience. We had the opportunity to thoroughly understand the features of the XC6 The Rusnak Volvo Team was very courteous throughout our purchasing experience. We had the opportunity to thoroughly understand the features of the XC60 that interested us and able to see several models due to the large inventory. We received fair pricing on the purchase and also our trade in. Overall we are vary happy with our new Volvo and our experience with Rusnak. More

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