Maya Fakih
Maya Fakih at Kia Downtown LA

Maya Fakih | Page 13

Internet Sales Director

Kia Downtown LA

2100 S Figueroa St
Los Angeles, CA 90007

Contact Me
4.2
201 Reviews

Dealership Experience

13 yrs, 9 mos

Industry Experience

17 yrs, 9 mos

Languages Spoken

Arabic Arabic

English English

4.2

201 Reviews

Write a Review

201 Reviews of Maya Fakih

August 15, 2023

Dealership Rating
Employee Rating

My service experience was excellent, Arturo Rios was very informative during the whole process. Excellent service. I wish you had a bigger place though? Thank you excellent job.! More

by stepog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arturo Rios

Oct 02, 2023

Kia Downtown LA responded

We're so glad to hear that you had a great experience with us! Thank you for taking the time to leave us a 5-star review. We appreciate your business and we hope to see you again soon.

August 02, 2023

Dealership Rating
Employee Rating

Going to this Kia has been xxxx! The manager Ray was not helpful whatsoever coming from someone who manages a business that is not the way a manger should be treating customers. More

by DAYANAJIMENEZ526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Raymond Vanegas

July 29, 2023

Dealership Rating
Employee Rating

They were very helpful and was willing to work with you to get car you want for a price you can afford. I've already recommended them to my friends More

by dwightpierce35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 26, 2023

Dealership Rating
Employee Rating

The customer services personnel was very helpful and quick to help out and the work was completed in great time More

by PEREZ.ANGEL59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Alaverdyan

July 23, 2023

Dealership Rating
Employee Rating

He was so kind and I was so touched when I received a message saying that the car was repaired in Korean even though I don't speak English well. More

by janggoon0705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Espinoza

July 19, 2023

Dealership Rating
Employee Rating

Attentive service and seemed interested in helping us find the right fit. Not pushy. Patient More

by amtakahashi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julian was our sales person. Very helpful also Andy Kassira. Very knowledgeable

July 15, 2023

Dealership Rating
Employee Rating

First when I bought the car they didn't tell me to add the maintenance wich other dealership has for free I took my car for a oil change and filters they took about five hours to do it plus I told them my More

by mannygarcia043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 15, 2023

Kia Downtown LA responded

We apologize for any inconvenience you experienced and we apologize for the delay in servicing your car. We appreciate your feedback and will work on improving our communication and service efficiency. Please reach out to us directly regarding the issues with your car, and we will address them promptly.

July 11, 2023

Dealership Rating
Employee Rating

Slow didn’t look at my contract charged me for maintenance no car was like kia vn More

by WASHINGTON.WENDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 02, 2023

Dealership Rating
Employee Rating

I`m impress with the service from downtown Kia because of how they talk and treat each time I come for service. More

by michaelwashing540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 17, 2023

Dealership Rating
Employee Rating

The staff was friendly nonetheless no sense of urgency. Was not greeted, made to wait in my car for 20 minutes before being helped. The employee don’t know what’s happening, had to ask multiple people wher More

by ejmv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 19, 2023

Kia Downtown LA responded

We’re really grateful and appreciate you taking the time to share your experience and rating with us! -Zubair Ali, Director of Fixed Operations, Kia Downtown Los Angeles

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