May Farris | Page 28

Buying my 5th Subaru Great team! Have worked with them for years. This purchase was quite complex. The whole team worked together to get us into our 5th Subaru. Great team! Have worked with them for years. This purchase was quite complex. The whole team worked together to get us into our 5th Subaru. More

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THE BEST OF THE BEST! The best of the best is none other than May Farris. This is the 2nd Subaru Forester she sold me and this was by far the best experience I have had yet The best of the best is none other than May Farris. This is the 2nd Subaru Forester she sold me and this was by far the best experience I have had yet. May was patient, knowledgable, a listener and she gave me a great deal! When I needed her after the sale, she made herself available to me. I would highly recommend her if you want the best sales experience. See May! More

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Pain Free May Farris was kind and helpful as I chose to leave my older Outback for a new Forester. The process was relatively quick and painless. May Farris was kind and helpful as I chose to leave my older Outback for a new Forester. The process was relatively quick and painless. More

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Quick, fast and work hard Ms. May Farris is very friendly and patient, works very hard and over time to answer all questions and to guide us went through the buy/delivery proc Ms. May Farris is very friendly and patient, works very hard and over time to answer all questions and to guide us went through the buy/delivery processes. More

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Great service!! I drove up from Northern VA to see a vehicle I had seen online and wished to purchase. I submitted an online request after-hours and was contacted by I drove up from Northern VA to see a vehicle I had seen online and wished to purchase. I submitted an online request after-hours and was contacted by the Sales Manager Lola first thing the next morning. She arranged for me work with May as my sales associate. May confirmed the vehicle was in stock and was available for test drive and/or purchase. I told her when I'd be there and she confirmed she'd see me as soon as I arrived. Once I arrived, she was finishing up with another client but pointed me in the direction of the vehicle that she had had retrieved around front for me to view. It was 100% what I wanted! Moments later, she finished with that client and she asked if I wanted to test drive but I didn't need to because I had already test driven it 2x at another dealership. I asked her if we could get it to a certain price, I'd sign the deal (I had done my research and was ready to buy!) She took the offer to her mgr and they agreed to it. We started the process of the paperwork and I was out the door in my new Subaru within 2 hours, which was GREAT for a busy, end-of-month Saturday! Everyone in the dealership was friendly and pleasant (including CJ who did my ppwk with me). I also had my young son with me and they were great entertaining him, being patient with him and giving him fun little things to play with. When we were all done, May gave me hug and my son and I were off in our new car! BUT IT DOESN'T END THERE! In the transaction, I traded in my old car and thought I had cleaned it out thoroughly. Only after I got back home to VA did I realize I left my office garage parking card in the center console of my old car. DOH! I needed it to get into my office garage and would incur a fee to replace it. I emailed May at the dealership the next day and described the item and asked them to go see if she could find it. Since I don't live in the area, I didn't have the luxury of going back to the dealership easily. May emailed me back and found my card and sent me my card!! Fantastic service!! More

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My First Subaru I purchased my first Subaru from Russell Subaru and had a great experience. May Farris was very professional and efficient. I would definitely recomme I purchased my first Subaru from Russell Subaru and had a great experience. May Farris was very professional and efficient. I would definitely recommend this dealership and May to a friend. More

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Keeps their word. Good to deal with I drove from Pittsburgh pa to Baltimore to buy a used Subaru Forester touring. I have bought a lot of cars locally and over the Internet. This dealer I drove from Pittsburgh pa to Baltimore to buy a used Subaru Forester touring. I have bought a lot of cars locally and over the Internet. This dealer was a pleasure to deal with. They kept their word on a deal that was done over the Internet. I would do business with them again. It was worth the drive to get exactly what I wanted. If you go you want to deal with May Ferris. She was a great sales person. More

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Positive Buying Experience May and Kevin treated me with a lot of respect, being up front with price, and went the extra mile to earn my business. I showed up around 8 pm to co May and Kevin treated me with a lot of respect, being up front with price, and went the extra mile to earn my business. I showed up around 8 pm to complete purchase and delivery. Even though May was handling other customers, she, CJ, the business manager who handled the transaction paperwork, and those that prepared the vehicle for delivery got me on the road fairly quickly. I have purchased several vehicles and that was one of the quickest, smoothest deliveries I have experienced. More

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Great Service I want to thank my Sales Specialist, May Farris, for her exceptional service and easing my stress of investing in a Subaru Crosstrek. It was time to I want to thank my Sales Specialist, May Farris, for her exceptional service and easing my stress of investing in a Subaru Crosstrek. It was time to part with my beloved 2002 Outback Impreza, which served me well. She was thoughtful, listened to my needs and made sure that they were met. Her follow through and commitment let me know that I made the right choice. Ms. Farris and the entire team at Russel Subaru worked to ensure that my experience was a great one and for that I am grateful and extremely pleased with my new Crosstrek . More

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Friendly, Professional & Efficient Every question was answered with clarity and patience. Our overall experience was exciting, comfortable and thorough. Every employee we asked a que Every question was answered with clarity and patience. Our overall experience was exciting, comfortable and thorough. Every employee we asked a question to was helpful and insightful. Thank you so much for making our first experience purchasing a Subaru successful! More

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