Matthew Tillapaugh | Page 2

My experience with those I worked with were courteous, explained differences in vehicles, answered all my questions and I am enjoying my Mazda ! explained differences in vehicles, answered all my questions and I am enjoying my Mazda ! More

Report | Print

Everything was exciting and positive Staff is so accommodating. As well as so well informed. This is why I made my second purchase. accommodating. As well as so well informed. This is why I made my second purchase. More

Report | Print

Fantastic experience with O’Daniel Automart/Mazda! As an out-of-state buyer, I was expecting challenges, but their team made everything simple, smooth, and close to stress-free as possible when buying As an out-of-state buyer, I was expecting challenges, but their team made everything simple, smooth, and close to stress-free as possible when buying a car. They went above and beyond at every step and were incredibly helpful throughout the process. Highly recommend! More

Report | Print

I had a great experience working with salesman Ethan Johnson, sales Matt Tillpaugh, and sales manager Malissa Fiandt, they are a great team, no pressure from them to me. We tried to find the car that I Johnson, sales Matt Tillpaugh, and sales manager Malissa Fiandt, they are a great team, no pressure from them to me. We tried to find the car that I wanted all of them were too far away to trade. However, that did not stop them from recommending a dealer in Indy that they had a good working relationship with, to me, that is pride in your brand and outstanding teamwork. More

Report | Print

The gentleman was kind and caring during the entire buying event. I did not experience any pressure. I know he went the extra mile literally when he came to pick me up 60 miles away so I could drive buying event. I did not experience any pressure. I know he went the extra mile literally when he came to pick me up 60 miles away so I could drive my new vehicle home. He was able to answer every question about the Mazda and I was glad he was still there after buying my first Mazda from him 9 years ago. I appreciate the time he spent explaining and demonstrating all the features. The best way to explain the buying experience is: I was dealing with a TRUE PROFESSIONAL. More

Report | Print

This was hands down the BEST experience my wife and I have ever had with a car dealership. I believe this was our 12th vehicle purchased over the years and the first from O’Daniel. The entire team w have ever had with a car dealership. I believe this was our 12th vehicle purchased over the years and the first from O’Daniel. The entire team was VERY engaged, professional, genuine, and sincere in all steps of the process. My initial contact started with an online text request to confirm our desired vehicle was still available. The confirmation reply arrived almost instantly! I nearly fell out of my chair when I read the reply and it was from a real live person! I was anticipating no follow up or a generic response at best. Following this reply, an appointment was set up for us the upcoming Saturday with a welcoming confirmation message. Upon arrival on Saturday, we were greeted by staff near the front door with a smile and met both Brennen and Matt. We were offered refreshments at this time and Brennen promptly show my wife and I our selected and staged clean vehicle and confirmed it was what we desired (Mazda CX-70 Soul Red Turbo S Premium). We confirmed it was the car we wanted and then I worked on the final purchase agreement details with Brennen. This negotiation process was handled very professional and all our objections and concerns were acknowledged and addressed without any arguments or pressure. We then met with Luke to finalize our paperwork and confirmed our purchase options. We then all chatted and got to know each other on a personal level sharing a few stories and pictures before leaving. This experience made us feel like we have known them all for a long time as if they were long lost friends. Ultimately, we finished our conversation and drove home in our new car. Good job Team O’Daniel Mazda! More

Report | Print

Great experience. Really impressed with Matt - he spent time with us in the car explaining and demonstrating all the features. I have never had anyone go through a n Really impressed with Matt - he spent time with us in the car explaining and demonstrating all the features. I have never had anyone go through a new car with past purchases. He was great with follow up and quick response time! More

Report | Print

I just purchased my second Mazda from Matt Tillapaugh at O'Daniel Mazda. I absolutely love my new Mazda but it was difficult for me to say goodbye to my 2015 Mazda. It was an awesome car!! I do love the O'Daniel Mazda. I absolutely love my new Mazda but it was difficult for me to say goodbye to my 2015 Mazda. It was an awesome car!! I do love the upgrades that the 2025 Mazda CX5 has and am very happy I made the decision to purchase it. The way Matt treats his customers is what brings me back to Mazda. I have never had a salesperson treat me better! I also want to give a shout out to the service team. All of the service on my 2015 Mazda was done at O'Daniel and I couldn't be more pleased with the staff there. They make sure I get my service done in a timely manner and really respect my time. I also feel they never pushed an unnecessary service on me. Keep up the good work! More

Report | Print

Ethan Johnson was really helpful and nice and got me a really good deal on one of my dream cars! As a Semi Professional Billiards Player who travels and drives alot I would highly recommend Ethan Johnson really good deal on one of my dream cars! As a Semi Professional Billiards Player who travels and drives alot I would highly recommend Ethan Johnson over at Odaniel mazda in fort wayne Indiana More

Report | Print

Ethan was great to work with - he was not pushy at all. He listened to what our vehicle needs were and didn't try to upsell. Would definitely recommend! He listened to what our vehicle needs were and didn't try to upsell. Would definitely recommend! More

Report | Print