Matthew Spencer

Efficient, knowledgeable, professional, informative, personable, friendly, confident, thorough, trustworthy (hopefully), understanding, accommodating, unassuming responsive, congenial Hoping for a g personable, friendly, confident, thorough, trustworthy (hopefully), understanding, accommodating, unassuming responsive, congenial Hoping for a good experience as a first-time Toyota owner, and first EV owner. Looking forward to a good relationship More

by kozlow66 Verified Customer Verified Customer

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I have been a Waite Customer for over 40 years, they are the best in all categories dealing with customer satisfaction. the best in all categories dealing with customer satisfaction. More

by rjreese223 Verified Customer Verified Customer

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Matt is phenomenal he did an awesome job trough out the whole process and we will continue to use him in the future. In addition Tim from finance did an outstanding job!!!! He truly made it the easiest/bes whole process and we will continue to use him in the future. In addition Tim from finance did an outstanding job!!!! He truly made it the easiest/best experience we’ve encountered in the over 30 years of buying Toyotas. More

by AL Gonzo Verified Customer Verified Customer

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Great service all around! Easy to work with as they were very personable! We will retirn next time! Easy to work with as they were very personable! We will retirn next time! More

by cougler78 Verified Customer Verified Customer

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I didn't have a negative experience but I was not informed that insurance in NY state won't allow same day coverage. Which lead to me not being able to drive my new car home when we had planned on. I informed that insurance in NY state won't allow same day coverage. Which lead to me not being able to drive my new car home when we had planned on. I lived 4 hours away from the dealership and that was extremely frustrating being that I had to find friends that were willing to drive me out to pick up the vehicle. When I first found out it wasn't going to happen was after a week of thinking we had everything planned out. So I then had to find a new ride out. After that it was a smooth buying process but here I am not even 2000 miles after buying and I'm now running into issues with the vehicle. I understand I bought used but what I'm dealing with are things that you would assume would have been taken care of by the dealership before reselling for $30,000. At the end of the day I'm not impressed through out the entire buying experience and genuinely think they took advantage of me. All I'm saying is, be very careful and cautious before buying. More

by ethan.massey.w2 Verified Customer Verified Customer

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mATT sPENCER WAS GREAT TO WORK WITH! hE HELPED ME EVERY STEP OF THE WAY. tHANK YOU hE HELPED ME EVERY STEP OF THE WAY. tHANK YOU More

by johng341227 Verified Customer Verified Customer

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Very friendly and helpful I am very satisfied with my purchase. Steve was very helpful. purchase. Steve was very helpful. More

by 123ymarxx Verified Customer Verified Customer

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Matt was very helpful and once he realized what we wanted he watched and waited for the right vehicle to come in. He listened and got us the vehicle that we wanted. he watched and waited for the right vehicle to come in. He listened and got us the vehicle that we wanted. More

by STMARROWLEY Verified Customer Verified Customer

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Jessica is exceptional. She is a great salesperson. Knowledgable, polite, pleasant and very easy to deal with. I would recommend her to anyone looking to buy a vehicle. She is a great salesperson. Knowledgable, polite, pleasant and very easy to deal with. I would recommend her to anyone looking to buy a vehicle. More

by CLAYFROG11 Verified Customer Verified Customer

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Definitely a unique buying experience with zero Toyota Corolla inventory on the dealership lots,…anywhere. Matt Spencer and Tim Everson helped ease the anxiety with this purchasing experience and made it Corolla inventory on the dealership lots,…anywhere. Matt Spencer and Tim Everson helped ease the anxiety with this purchasing experience and made it one of my most memorable. More

by Blair Verified Customer Verified Customer

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