Matthew Singer | Page 6

We ended our 2 month long search for the perfect BMW at Elite Auto Brokers. Matt was very helpful and was very knowledgable about the vehicle he was selling. I would recommend doing business here. Elite Auto Brokers. Matt was very helpful and was very knowledgable about the vehicle he was selling. I would recommend doing business here. More

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Matt and associates were really great getting us into our new Audi. Everything went smoothly. Highly recommend the team. new Audi. Everything went smoothly. Highly recommend the team. More

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Matt and the used car manager is the best always Have reliable cars and prices are Very good highly recommended 3 cars in now. reliable cars and prices are Very good highly recommended 3 cars in now. More

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Loved the service, no over selling, straight to points on the functionality of the car and its abilities. 5 stars aren't enough for this dealership. I'm hoping to buy a F150 from here someday soon. Love you the functionality of the car and its abilities. 5 stars aren't enough for this dealership. I'm hoping to buy a F150 from here someday soon. Love you guys. And thanks for the 250 it's a dream. Keep up the great work. More

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Elite Auto is an amazing dealership. All staff members I encountered were professional and polite. I am extremely pleased with the vehicle I purchased and I will definitely recommend Eli All staff members I encountered were professional and polite. I am extremely pleased with the vehicle I purchased and I will definitely recommend Elite to my friends. Mr. Patterson More

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I would like to express my utmost satisfaction with the exceptional car experience I had at Elite Auto Brokers, thanks to Matt. His expertise and professionalism truly elevated the entire process. Matt we exceptional car experience I had at Elite Auto Brokers, thanks to Matt. His expertise and professionalism truly elevated the entire process. Matt went above and beyond in delivering top-notch service and ensuring that all of my needs were met. From his extensive knowledge of vehicles to his excellent communication skills, he made the experience seamless and stress-free. I highly recommend Matt for anyone looking for a reliable and trustworthy car buying experience. Elite Auto Brokers is fortunate to have him as part of their team. Thank you, Matt, for your outstanding service. It was truly a pleasure working with you. More

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Matt and Liat were great to work with! Car was in great condition and very reasonably priced. Also love the option for extended warranties. Would highly recommend this dealership. Car was in great condition and very reasonably priced. Also love the option for extended warranties. Would highly recommend this dealership. More

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By far the best car buying experience I've had from start to finish. No gimmicks and full transparency. Matt went above and beyond in answering all of our questions, and didn't rush us at all. Would highly r to finish. No gimmicks and full transparency. Matt went above and beyond in answering all of our questions, and didn't rush us at all. Would highly recommend to everyone. More

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I purchased a 2020 BMW 530i in February 2024from Elite Auto Brokers. Since the purchase, I have contacted Matt the salesman, several time in reference to my brakes, and that ultimately morphed into other Auto Brokers. Since the purchase, I have contacted Matt the salesman, several time in reference to my brakes, and that ultimately morphed into other complications that I am experiencing with the vehicle. As a result, I took my vehicle into a BMW dealership to have it put onto the diagnostic machine and then is when we discovered maintenance issues that should have been addressed before selling the vehicle to a customer. At least that would have been the noble thing to do to keep your business in good reputable standing. Since taking ownership of the vehicle a few months ago now I returned to your service department twice due to the brakes. My first email to him was on February 19, shortly after purchasing the vehicle, expressing concern for the squeaking noise coming from my brakes. I informed Matt (via email with picture of the paperwork from emissions) that the brake pads needed replacing and that they were very thin. ‘Matt replied on February 25 that if the brakes were done recently that it was normal to squeak for the first few weeks but that he would look into it and circle back to me. The next email that I received from Matt was on February 21 stating that ‘he was aware that I had a maintenance appointment scheduled for February 22 for my brakes and the vibration but wanted to inform me that the in-house mechanic was out sick therefore he wanted to give me a call the morning of February 22 in case the mechanic would be out sick another day. He assured me that my issues would be resolved. On March 19, I emailed Matt expressing concern and requesting clarity on exactly what work was performed on my vehicle because the brakes were still making the squeaking noises. On April 5 I emailed Matt to inform him that now I received a notification that rear brake pads should be replaced soon, which leads me to believe that the brakes were never replaced as it is highly unorthodox that I would need to replace brakes 2 months after your mechanic allegedly changed them. Thus, after having the vehicle placed on BMW’s diagnostic machine, I was informed that routine maintenance needed to be performed and the brakes were bad. On July 6, Matt gave me the contact information to the dealership manager and suggested that I speak with him directly because he done everything that he could to assist. I reached out to the manager John Kidwell, via email expecting to get to the bottom of this. I'm still left with no clarity on what exactly did their in-house mechanic did, because according to these notifications, emissions and BMW diagnostic machine, he did NOT change my brakes. More

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I bought and 16 GLE 350 from Matt Singer. Matt was great to deal with. I saw his past review and was thinking something was up because it was all good review minus the tolling ones. Matt is t Matt was great to deal with. I saw his past review and was thinking something was up because it was all good review minus the tolling ones. Matt is the real deal dont change. I will also like thank Jarrett ( different sale rep) he's a good conversation while I wait for the paperwork and Lait bregman (Fin manager) she was clear and directed with no up sales. The only bad experience I had was the guy that sit up front. It wasn't his deal having and out burst over prices was uncalled for, it's other was to add your two cent. More

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