Matthew Silva | Page 18

I bought a pre owned 2011 Lexus RX450h that I found through autotrader. Unfortunately, I live in CA and the car was in FL and I was not able to test drive or inspect the car prior to my purchase. The l through autotrader. Unfortunately, I live in CA and the car was in FL and I was not able to test drive or inspect the car prior to my purchase. The listed price for the car was so competitive that I couldn't pass up on the deal. Matthew Silva, my sales rep was very helpful and assured me that the car I was buying was exactly as described (flawless condition). I had to arrange my own shipment of the car from FL to CA and Matt was very helpful and reassured me that he's familiar with this process. Ive never shipped a car before so this was all new to me. The shipping took almost 2 weeks and I was really nervous during this time since I just paid for a used car in full without even seeing it in person. When I finally received the car, I was ecstatic! The car was perfect and practically brand new. Came exactly as described and still has the new car smell. Matt also followed up with me to make sure there were no issues and that I was satisfied with my purchase. Thanks Matt and Lexus of North Miami for a great car at a great price! Keep up the great work! More

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I do not like the service provided for the free car wash.... it looks like the guys who are responsible for it just put my car into the machine and thats it..... sometimes when i picked my car up i can wash.... it looks like the guys who are responsible for it just put my car into the machine and thats it..... sometimes when i picked my car up i can see a lot of dirty stains on it and the worst thing is that i noticed a little scratches on my car's coat from the car wash machine..... I think that for that kind of car i pay (that is not cheap) , lexus should be offer a better service. In the other hand, excellent service provided by Mathew Silva, everytime I stop by Lexus north miami he always assist me in what I need. More

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Truly did EVERYTHING to accommodate me, my credit score and payment terms. I left happy with the car I wanted, no "Bait & Switch". Check them out! and payment terms. I left happy with the car I wanted, no "Bait & Switch". Check them out! More

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I have worked with this dealer two times and I had a great experience both times. Very professional team and the customer service is great. They really care about customer satisfaction and also they try great experience both times. Very professional team and the customer service is great. They really care about customer satisfaction and also they try to create a long term realtionship with you. It is not only sell you one car, they want to create an experience for you that you come by in the future and also recomend family members as well as friends. Keep up the good work team of Lexus of North Miami!!!!! More

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This is my 4th Lexus and three i have purchased from this dealer, i have always been treated fairly and honest. I will buy my next Lexus from them dealer, i have always been treated fairly and honest. I will buy my next Lexus from them More

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I had a wonderful experience in Lexus of North Miami dealership. Professional and friendly employees, great cars, and the most important great deals! Plus fast and easy. I'll choose Lexus anytime over o dealership. Professional and friendly employees, great cars, and the most important great deals! Plus fast and easy. I'll choose Lexus anytime over other brands!!! More

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