Matthew Sage | Page 9

Matt Sage, THE BEST Car salesman I have encountered. Genuine, Nice, Professional & truely for the people. I will only ever recommend him for car sales. Genuine, Nice, Professional & truely for the people. I will only ever recommend him for car sales. More

Report | Print

Walked in yesterday for a maintenance. Walking away today with a new CX-9. Excellent negotiator. Good to work with. Dependable and will get it done. with a new CX-9. Excellent negotiator. Good to work with. Dependable and will get it done. More

Report | Print

Fantastic trade in experience on my new Mazda lease This is my 3rd Mazda lease and wasn't sure I would do this again due to my previous experience. However, Matt & Will won back my business. Matt worked This is my 3rd Mazda lease and wasn't sure I would do this again due to my previous experience. However, Matt & Will won back my business. Matt worked hard to get me the possible deal on my lease trade in and I am extremely happy with my new lease. Will had the paperwork completed & ready when I arrived. All I had to do was sign and go. I cannot say enough good things about how easy this process was this time around. Matt was definitely on top of what was available, what terms I could get and made it all happen. More

Report | Print

Lease trade in for new lease Me & my daughter both traded in our current lease for an upgrade. Matt(sales) & Will(finance) were fantastic. All paperwork was prepared ahead of time Me & my daughter both traded in our current lease for an upgrade. Matt(sales) & Will(finance) were fantastic. All paperwork was prepared ahead of time allowing me to get in and out in record time. Matt worked up the best possible deal for our trade ins & Will executed the transactions in record time. The customer service was impeccable. The vehicles were ready to pickup when I arrived and exactly as expected. I've never experienced such an easy auto lease or purchase. I'm usually sitting there for hours while the deal is worked up & paperwork completed. I was in the dealership no more than 30 minutes which I appreciate as my time is valuable to me and sitting around waiting is not something I want to do. I cannot say enough good things about how well this went. I also had service the week before with Michael. He also was on top of things. Kept in communication during the service about when my car would be ready and the service was completed efficiently. More

Report | Print

Personal Stewardship! My wife and I are very pleased with our new lease (we have had several now), the Mazda CX-5, and with the very caring support and guidance provided to My wife and I are very pleased with our new lease (we have had several now), the Mazda CX-5, and with the very caring support and guidance provided to us by Matt Sage, throughout the process. Matt helped us navigate the lease end procedures, and all the way through to a personalized orientation to our new car. We are very appreciative of his help and instruction, delivered in a kind way during this pandemic, which has caused us a great deal of stress. We are "elderly", and Matt took extra care of us, recognizing our anxieties. His conduct was exemplary!! More

Report | Print

I have been HIGHLY impressed with this dealership (specifically the staff) the moment I walked into it over 2 and a half years ago.. and I had been shopping around at quite a few other dealerships, s (specifically the staff) the moment I walked into it over 2 and a half years ago.. and I had been shopping around at quite a few other dealerships, so I have comparisons. For example, Hyundai was where I originally started my car search and ended up leaving almost immediately (for reasons I won't waste time explaining here). Basically, I never felt like I was being "scammed" or any of the other common dealership stereotypes at Mazda.. and I have felt those stereotypes at other dealers. In fact, I felt like I was in the hands of a family member every time I have had any interactions at Mazda. I have heard stories of people dreading having to go to their dealerships for a variety of reasons.. but I can HONESTLY say I cant relate! From service/repairs/sales/questions, whatever the reason that brings me in, I actually look forward to going to my dealership and seeing everyone (who always remember me BY NAME everytime, no matter how long since my last visit -which STILL blows my mind today). I have become a HUGE fan of the cars/features/value, etc.. BUT the fact is that the market is very competitive, and another competitor can always come up with cool features and good deals.. but they apparently can't find the GREAT PEOPLE to compete with the great people I have come to know at Mazda. The fact that sets Mazda apart from the rest, in my opinion, has been the SERVICE I RECEIVE, ESPECIALLY from Matt, Todd, Ray and Vlad. There have been several times that I've walked in without appointments and was welcomed with open arms and helped immediately anyway. There have been times that I was being helped by one associate, and needed something else once the associate had gotten busy with another customer, or had already left the dealership for the day, and I was immediately taken care of by another associate. Even THEY all work together as if THEY are a family! I have never been made to feel like a bother, even though I am SURE I have been bothersome at times.. haha.. Long story less long, I love the dealership and staff just as much as I love the cars, and this COMBINED has made me a loyal Mazda fan for LIFE!! I started my Mazda experience 2 and a half years ago with a used 2015 Mazda 3, and I am now the VERY proud owner of a BRAND NEW 2020 Mazda CX-5!! All thanks to the incredible help and service of Matt, Todd, Ray and Vlad. They all deserve raises and bonuses and extra vacations! Please take care of those guys so we can all continue being taken care of so well! More

Report | Print

I purchased a Mazda CX-9 from Mazda of Palm Beach, they have a great friendly environment to purchase and service your vehicle through, highly recommend! have a great friendly environment to purchase and service your vehicle through, highly recommend! More

Report | Print

Follow-Up is Everything! Average Rating Due to Follow-Up - I didn't have a bad experience at this dealership; however, called my Salesman at least twice after the sale and nev Average Rating Due to Follow-Up - I didn't have a bad experience at this dealership; however, called my Salesman at least twice after the sale and never received a return call. I also called the Sales Manager and left a message and still didn't receive a return call. I'm sure they have an excuse for not calling me back, but I'm not sure this is one for lack of follow-up. They also never called me to see if I was happy with my purchase, which I am. More

Report | Print

Matt took great care of me even though I was worried I was going to not get approved. He made sure it happen! Thank you was going to not get approved. He made sure it happen! Thank you More

Report | Print

Awesome customer service and was willing to work with my situation. Was able to trade in a 2 year old car and walk out with a new one and a check. situation. Was able to trade in a 2 year old car and walk out with a new one and a check. More

Report | Print