Matthew Myszka
Matthew Myszka at Heiser Chevrolet Cadillac
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Matthew Myszka

Service Manager

Heiser Chevrolet Cadillac

2620 W Washington St
West Bend, WI 53095

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4.5
197 Reviews
4.5

197 Reviews

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197 Reviews of Matthew Myszka

September 10, 2024

Dealership Rating
Employee Rating

Had vehicle serviced came back with damage and compensation was they fix and pay half for a new toned cover More

by 2015Chevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: William Harris

Sep 11, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Brian Crandall by email at bcrandall@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

August 21, 2024

Dealership Rating
Employee Rating

I have done business with Heiser Chevrolet for approximately eight years now and have never felt the need to go anywhere else other than the west bend dealership. The service is nothing short of e More

by LARS6129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 05, 2024

Dealership Rating
Employee Rating

Sherry Koneck is great to work with! I couldn’t be happier with the new Trax and with my overall Experience of working with her! More

by tnahiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sherry Konek, Nathan Heimerl, William Harris , Ryan Granzow, Rafael (Rafy) Rivera

Aug 07, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Sherry was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

June 13, 2024

Dealership Rating
Employee Rating

Will was super friendly. The waiting area was clean, and they did a great job on my car. More

by WSCHELLINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2024

Heiser Chevrolet Cadillac responded

ear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

April 21, 2024

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Employee Rating

I've been a customer of this dealership for 8 year's now committed service convenience and dedication . Swift process of buying or nauniting cars will recommend to friends and family .m More

by Isaac G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sherry Konek, Nathan Heimerl, William (Liam) Dooley , PJ Geboy, Rafael (Rafy) Rivera

Apr 25, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 16, 2023

Dealership Rating
Employee Rating

Antennae went bad, they ordered the part and provided a shuttle service which was nice. More

by Jeff C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Heimerl , Karissa Rohde, Service Team

Dec 21, 2023

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

December 07, 2023

Dealership Rating
Employee Rating

Heiser has always treated me well. They truly appreciate my business, Nathan was very knowledgeable and professional. Next time I need service work, I will definitely go to Heiser. More

by DKUTZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Heimerl , Service Team

Dec 07, 2023

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 29, 2023

Dealership Rating
Employee Rating

Great service when I go in. Very polite. Feel very comfortable when I am at dealership. More

by GROBEDEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Heimerl , Service Team

Nov 30, 2023

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

November 28, 2023

Dealership Rating
Employee Rating

Great service great people they helped me find the car I needed and followed up after I bought it More

by pwilloww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Heimerl , Ben Jarvis, Gary Marcouiller, Dawn Riedel, Rafael (Rafy) Rivera, Karissa Rohde, Mike Ronson, Bryan Schultz, Service Team

Nov 29, 2023

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 24, 2023

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Employee Rating

I was here for a visit from Northern Wisconsin and my check engine light came on. We called the dealership and they were able to get me in the next day. They had the parts in stock and got it fixed right More

by nana508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Heimerl , Karissa Rohde, Service Team

Nov 27, 2023

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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