Matthew Melino
Matthew Melino at Vision Hyundai Henrietta Rochester

Matthew Melino | Page 6

Service Advisor

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

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4.6
401 Reviews

Dealership Experience

6 yrs, 11 mos

Languages Spoken

English English

4.6

401 Reviews

Write a Review

401 Reviews of Matthew Melino

March 27, 2026

Dealership Rating
Employee Rating

Kept me informed and suggested brake cleaning when I thought it needed new ones. Appreciate the honesty. More

by SB
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Apr 01, 2026

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 27, 2026

Dealership Rating
Employee Rating

The service itself is fine, the problem is that it's impossible to get ahold of anyone in the service department. The AI assistant is terrible and takes too long to work through, and even when you get More

by johnhain0
Recommend Dealer
No

Other Employees Tagged: Matt Chevier, Alexandra S.

Mar 27, 2026

Vision Hyundai Henrietta Rochester responded

We value and appreciate your business, John. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

March 20, 2026

Dealership Rating
Employee Rating

The dealership is clean friendly professional and accommodating. I belive they were fair and transparent. More

by MARK@LONOWOOD.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2026

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 20, 2026

Dealership Rating
Employee Rating

Everyone is very friendly and helpful. We always have a great experience. The quality of work was also great! More

by shannonjopson3
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Mar 20, 2026

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 18, 2026

Dealership Rating
Employee Rating

Matthew was great! Answered questions, helped me navigate the warranty process. Helpful, professional, kept me in loop. More

by jax0204
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Mar 18, 2026

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 17, 2026

Dealership Rating
Employee Rating

Matthew Melino communicated very well with us and took our needs into consideration. He was able to secure a loaner car for us while repairs were happening. This was greatly appreciated. We have worked More

by JMAGIERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2026

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 15, 2026

Dealership Rating
Employee Rating

we have dealt with Vision for well over 15 years we must be happy with this organization. More

by MARYBOVENZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 12, 2026

Dealership Rating
Employee Rating

Love the remodel, a nice comfortabke space to wait! Matt was great as always, everything was explained well, and great service More

by DANIELLEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2026

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 11, 2026

Dealership Rating
Employee Rating

Friendly and helpful. Good explanations. Great customer waiting area with coffee and water Done. Enough More

by smith.robin.e
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Mar 12, 2026

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 09, 2026

Dealership Rating
Employee Rating

Very nice. I'm not fond of all these questions. Nice waiting area. Waiting was too long. But I'll be back. More

by DOUGLASBLUEJR
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Mar 11, 2026

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to provide us with this feedback.

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