Matthew Melino | Page 6
Service Advisor
Vision Hyundai Henrietta Rochester
2525 West Henrietta Rd
Rochester, NY 14623
Dealership Experience
6 yrs, 11 mos
Languages Spoken
English
401 Reviews
Write a Review401 Reviews of Matthew Melino
March 27, 2026
The service itself is fine, the problem is that it's impossible to get ahold of anyone in the service department. The AI assistant is terrible and takes too long to work through, and even when you get impossible to get ahold of anyone in the service department. The AI assistant is terrible and takes too long to work through, and even when you get through to a human you're only talking with the receptionist - no one from service ever answers the phone. And the texting with service is OK, but there's no consistency. I had to wait hours between texts. I just want to call and have a human answer who will quickly be able to answer my questions. More
Other Employees Tagged: Matt Chevier, Alexandra S.
March 17, 2026
Matthew Melino communicated very well with us and took our needs into consideration. He was able to secure a loaner car for us while repairs were happening. This was greatly appreciated. We have worked our needs into consideration. He was able to secure a loaner car for us while repairs were happening. This was greatly appreciated. We have worked with Matthew over the past few years . Our experiences have been positive and efficient. It’s a pleasure to do business with him. More
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