Matthew Melino
Matthew Melino at Vision Hyundai Henrietta Rochester

Matthew Melino | Page 25

Service Advisor

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

4.6
408 Reviews
4.6

408 Reviews

Write a Review

Dealership Experience

7 yrs, 3 mos

Languages Spoken

English English

408 Reviews of Matthew Melino

February 06, 2025

Dealership Rating
Employee Rating

My experience at vision was terrible and how is it that I have a warranty with your company but paid xxxx near 500 buck for a xxxxing air filter? Please explain that because I'm going to have my attorney loo More

by wwiggins88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

January 31, 2025

Dealership Rating
Employee Rating

The customer service is professional and kind and the service department works with you to schedule a time that is most convenient. More

by bsera1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Melino , Matt Chevier, Joe Foster

January 16, 2025

Dealership Rating
Employee Rating

Great service! Job done fast and efficient. Matt took care of me and did an excellent job! More

by vikki61762
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

January 11, 2025

Dealership Rating
Employee Rating

Because I left a message for a return call and was contacted expeditiously with a same-day opportunity for service on my critical issue, and upon arrival was warmly greeted despite internal constructi More

by johneharper009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 10, 2025

Dealership Rating
Employee Rating

The best service center in all of Rochester. I wouldn't take my car anywhere else when there's a problem. More

by DDailor11
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier

Jan 15, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 09, 2025

Dealership Rating
Employee Rating

I've no longer an employee but still a customer for the service department! & that reason is because this GUY RIGHT HERE!! Matt is the best advisor, he's knowledgeable. Tylor, Matt, and Matt are the best t More

by iShouldveboughtaN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Melino , Tylor Barnhart, Matt Chevier

Jan 15, 2025

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 28, 2024

Dealership Rating
Employee Rating

Great and friendly service, clean, waiting area, great experience Would recommend this dealership service department to everybody I know happy holidays More

by Pfico2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angela Rivera , Tylor Barnhart, Matt Chevier, Josh Matz, Alexandra S.

Jan 07, 2025

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 23, 2024

Dealership Rating
Employee Rating

Matt and his team went above and beyond when I was having problems with my vehicle. More

by RCONWAY62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier

December 23, 2024

Dealership Rating
Employee Rating

Matt Chevier has gone above and beyond for helping me to resolve my front brake issue. I know his job is not an easy one, but he is always calm and very professional. Thank you to the entire team! Shout ou More

by grcrockon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier

December 21, 2024

Dealership Rating
Employee Rating

Just had my oil changed. It was an easy and quick service with friendly team. More

by jakevacanti615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier

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