Matthew Melino
Matthew Melino at Vision Hyundai Henrietta Rochester

Matthew Melino | Page 21

Service Advisor

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

4.6
408 Reviews
4.6

408 Reviews

Write a Review

Dealership Experience

7 yrs, 3 mos

Languages Spoken

English English

408 Reviews of Matthew Melino

June 30, 2025

Dealership Rating
Employee Rating

They are honest, extremely helpful, thorough, easy to make appointments, keep you informed, and are respectful More

by jlpkelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Melino, Yadiel Martinez , Matt Chevier

June 27, 2025

Dealership Rating
Employee Rating

Came in 45 min early to my appointment for oil change and tire rotation and waited 2 hours and 20 min for my vehicle to be done. More

by seanry1524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 21, 2025

Dealership Rating
Employee Rating

I had an amazing experience with the service team. They did all they could to ensure my car was fixed More

by SMAJOR127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Melino, Mike J., Quoc H., Yadiel Martinez , Matt Chevier, Joe Foster, Alexandra S., Brandon

June 16, 2025

Dealership Rating
Employee Rating

Been my home place away from home since 2003! ! And loved much !! 98%of the years !! More

by aquamariej1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Melino

Jun 18, 2025

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 08, 2025

Dealership Rating
Employee Rating

The customer service there was dismissive and not very attentive at all. There was not explanation of the multi-point inspection and how it’s different than the service I requested More

by Fabbro07-4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Chevier, Alexandra S.

Jun 11, 2025

Vision Hyundai Henrietta Rochester responded

"Fabbro07-4" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 06, 2025

Dealership Rating
Employee Rating

Very hard to get a hold of when checking on the status of my car. When I leave a message it takes day before anyone calls back. Had to get a hold of upper management to get anywhere. Not happy with Vision H More

by kkenh300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Greg Melino , Matt Chevier, Joe Foster

Jun 11, 2025

Vision Hyundai Henrietta Rochester responded

"Kkenh300" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 30, 2025

Dealership Rating
Employee Rating

Overall, everything was great. Only issue I had is they must have turned my headlights on for some reason and then turned them off however, I keep it set to auto so when I went out More

by CLIEBER1208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Melino, Mike J., Angela Rivera, Quoc H., Yadiel Martinez , Matt Chevier, Joe Foster, Alexandra S.

Jun 11, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to provide us with this feedback.

May 29, 2025

Dealership Rating
Employee Rating

This dealership is friendly. No pushing, just finding what you want. They took the time to make sure I was comfortable with the technology and there is a lot. More

by HOWE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Melino , Victoria, sales

Jun 11, 2025

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 29, 2025

Dealership Rating
Employee Rating

Very helpful and polite offered me coffee while I waited and explained my bill and asked if I had any questions More

by FROG29490
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike J., Quoc H. , Matt Chevier, Joe Foster, Alexandra S.

May 25, 2025

Dealership Rating
Employee Rating

The staff very helpful and very pleasant. This is the second vehicle I have bought from them and would recommend them to anyone. More

by Tyrasmamma020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Alexandra S.

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