Matthew Melino
Matthew Melino at Vision Hyundai Henrietta Rochester

Matthew Melino | Page 11

Service Advisor

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

4.6
408 Reviews
4.6

408 Reviews

Write a Review

Dealership Experience

7 yrs, 3 mos

Languages Spoken

English English

408 Reviews of Matthew Melino

February 04, 2026

Dealership Rating
Employee Rating

They were organized and didn't waste my time and fixed the problem Thanks good job More

by JAPMAC
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Feb 04, 2026

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 04, 2026

Dealership Rating
Employee Rating

Very accommodating, prompt and friendly. The service center was welcoming, as were all engaged employees. Much appreciated More

by Creallc
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Feb 04, 2026

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 02, 2026

Dealership Rating
Employee Rating

Fast service. Brought in for inspection but Matthew went the extra mile and more and showed me how other buttons work on car. Very confusing for me. Also, saw my s More

by SHEBADOG
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Feb 03, 2026

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 30, 2026

Dealership Rating
Employee Rating

Matt Melino was excellent. He did a great job upfront of explaining the work that be done and the estimated cost for the work. Matt also took the time to answer questions regar More

by POBERST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier

Feb 03, 2026

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

January 30, 2026

Dealership Rating
Employee Rating

Matt was great with communication. Repair was done and car was ready as promised. I had Matt check my tires. They were replaced with all wheel alignment. A coupon was the only thing m More

by AVONNETTAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Alexandra S.

Jan 30, 2026

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 29, 2026

Dealership Rating
Employee Rating

Everyone was easy to work with when I needed to get the recalls done. I was able to get a loaner which made it convenient. More

by ohannaahan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Alexandra S.

Jan 30, 2026

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 23, 2026

Dealership Rating
Employee Rating

The people very knowledgeable and friendly. My experience with the service department not so great More

by PATILU76
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Jan 28, 2026

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 23, 2026

Dealership Rating
Employee Rating

Excellent Very fast service. Nice people especially Matt Don't have time sorry Thank you very much More

by ecurbg3
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Jan 28, 2026

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 22, 2026

Dealership Rating
Employee Rating

People were great to deal with. If I had any questions they answered them very attentive More

by Chris Lewandowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Melino, Mike J., Quoc H., Yadiel Martinez , Matt Chevier, Joe Foster, Alexandra S., Evan

Jan 22, 2026

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 22, 2026

Dealership Rating
Employee Rating

Professional and quick. Great communication with the whole process. I always know I can call and count on a treat service. More

by lesliem1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yadiel Martinez

Jan 22, 2026

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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