Matthew Laurence
Matthew Laurence at Fred Anderson Toyota of Charleston

Matthew Laurence | Page 64

Business Mgr.

Fred Anderson Toyota of Charleston

2100 Savannah Hwy
Charleston, SC 29414

Contact Me
4.9
653 Reviews

Serving Charleston and surrounding areas for 20 yrs at same dealership.

Dealership Experience

25 yrs

Industry Experience

26 yrs, 4 mos

Specialties & Trainings

Master Certified Sales and SET PROS Sales/Leasing

4.9

653 Reviews

Write a Review

653 Reviews of Matthew Laurence

April 19, 2014

Dealership Rating

Very Good Experience Matthew was knowledgeable and courteous; easy to work with, not arrogant or self important. I enjoyed my experience because of his classy representati More

by CatMar38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alesia Durr

Apr 21, 2014

Fred Anderson Toyota of Charleston responded

It is great to hear that our sales team gave you such a pleasant car-buying experience. Customer service is our highest priority and we want to provide our customers with the service and support they would come to expect from any quality dealership. Enjoy your new vehicle and please let us know if you have any questions or need anything else. Also, remember to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Sincerely, Steven Rhoads - GM

April 07, 2014

Dealership Rating

Sales Staff Leads the way in Customer Service The buying experience was really pleasant, and actually comfortable. The salesman assigned to us was Matthew Lawrence, and I imagine he has to be the More

by thomp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Nuttall

Apr 08, 2014

Fred Anderson Toyota of Charleston responded

Thank you for sharing your great experience at our dealership. It sounds like Matthew did an impressive job helping you find the perfect vehicle. I believe our staff is the best in the business and I am glad to hear that you agree. Congratulations on your new vehicle and welcome to the Toyota od Charleston family. Our doors are always open, so if you need any further assistance with your vehicle, let us know. Remember to like us on Facebook and Twitter for offers and updates from our dealership. Regards, Steven Rhoads - GM

January 26, 2014

Dealership Rating

Matthew was professional, courteous, patient and very intelligent. He was knowledgable about the vehicles and answered all of our questions. I wasn't going there that day to purchase a car, just get an More

by amandabeth4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Nuttall

Jan 27, 2014

Fred Anderson Toyota of Charleston responded

Thank you for sharing these kind words! It’s nice to hear we were able to give you such a great shopping experience. Delivering a quality shopping experience is one of our top priorities, and we do everything we can to support our customers. I’m glad to hear that Matthew was able to assist you with your car purchase. He is a valuable asset to our sales team. When customers come on our lot, they can take comfort in knowing that they are receiving high-quality customer service. Please let us know if you have any questions or need anything else. If you want to stay in the loop with our dealership, please check out our Facebook page and Twitter feed for exclusive deals and updates. Regards, Steven Rhoads, GM srhoads@anderson-auto.com

October 29, 2013

Dealership Rating

What a GREAT experience working with Mat Laurence on this purchase for our forth car from this dealership. Mat again went far above our thoughts for providing his services on us buying our second car from hi More

by kensummers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2013

Fred Anderson Toyota of Charleston responded

Ken and Donna, thank you so much for the positive feedback about our dealership! It’s nice to hear we were able to give you such a great shopping experience. Matthew exemplifies our commitment to customer service and I’m happy he was able to help you with your purchase. I’m glad our dedication to quality customer service has made you long-time customers. Please let us know if you have any questions or need anything else. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Steven Rhoads, GM srhoads@anderson-auto.com

September 27, 2013

Dealership Rating

Matt went above and beyond to get me the best deal available. He was prompt and courteous. I really appreciate the quality customer service he provided. More

by Manheimer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2013

Fred Anderson Toyota of Charleston responded

I appreciate you leaving such positive feedback about our dealership! We strive to have the best customer service in the business, and I’m happy to hear that our goal was reflected through your experience with us. It’s great to hear that Matt gave you a great car-buying experience. It is a point of pride that we do everything we can to support our customers during their time at our dealership. If you have any questions or need anything else, just let us know. We are always willing to help in any way we can. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Steven Rhoads, GM srhoads@anderson-auto.com

September 27, 2013

Dealership Rating

This was one of the easiest car buying experiences I've had and it's because of Matthew Laurence. He is easy to deal with, understands his product, and understands his customer. No pressure. Just i More

by DDbaseball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2013

Fred Anderson Toyota of Charleston responded

We really appreciate you taking the time to leave feedback for our dealership. Customer input is an important part in helping make our service the best it can be. Providing excellent car-shopping experiences are one of our top priorities, and we do everything we can to support our customers. I’m glad to hear that Matthew was able to assist you with your car purchase. We look forward to working with you in the future! In the meantime, check us out on Facebook and Twitter for offers and updates from the dealership. Regards, Steven Rhoads, GM srhoads@anderson-auto.com

September 25, 2013

Dealership Rating

Mat did an amazing job finding the perfect truck for me. I had what I needed and wanted and was willing to settle for the needs, however Mat got me everything and at a great price. More

by lbone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2013

Fred Anderson Toyota of Charleston responded

We really appreciate you taking the time to leave feedback for our dealership. We’re committed to providing a high-quality car-shopping experience and doing everything we can to support our customers. I’m glad to hear that Matthew was able to help you chose the perfect car for you. He is a valuable asset to our sales team. If you need any further assistance with your truck, please let us know. Also, be sure to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Steven Rhoads, GM srhoads@anderson-auto.com

September 19, 2013

Dealership Rating

Great experience here in a no pressure environment. Matthew went beyond the sale to ensure all of my truck buying needs were met. He found the perfect truck for me and had it ready to go the next day! More

by slovette2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2013

Fred Anderson Toyota of Charleston responded

I appreciate you leaving such positive feedback about our dealership! I am ecstatic to hear that you were so pleased with the service you received from Matthew. Our team is committed to supporting our customers any way we can, and he is a great example of that commitment. Enjoy your new truck and please don’t hesitate to let us know if you need additional help or have any questions. I’m glad our dedication to quality customer service has made you a long-time customer. To stay up to date on our current news and information, remember to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Steven Rhoads, GM srhoads@anderson-auto.com

August 31, 2013

Dealership Rating

Matthew is a wonderful asset to your company. He was extremely knowledgeable, attentive, and helpful. He really knows the product in great detail, how it works, why it is better than its competitors, w More

by SteveRoweSarahBarnhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2013

Fred Anderson Toyota of Charleston responded

Thank you for the great feedback! Customer input is an important part in helping make our service the best it can be. We strive to have the best customer service in the business, and I’m happy to hear that our goal was reflected through your experience with us. It’s great to hear that Matthew gave you a pleasant experience. We agree; he’s an invaluable member of our team. It is a point of pride that we do everything we can to support our customers during their time at our dealership. If you have any questions or need anything else, just let us know. We are always willing to help in any way we can. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Steven Rhoads, GM srhoads@anderson-auto.com

August 30, 2013

Dealership Rating

I highly recommend this dealer. Matt took great care of us and helped me find a great truck at a great price. This was a much better experience that the other Toyota dealers I visited. More

by blotheafguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2013

Fred Anderson Toyota of Charleston responded

We really appreciate you taking the time to leave feedback for our dealership. We strive to have the best customer service in the business, and I’m happy to hear that our goal was reflected through your experience with us. It is a point of pride that we do everything we can to support our customers during their time at our dealership. If you have any questions or need anything else, just let us know. We are always willing to help in any way we can. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Steven Rhoads, GM srhoads@anderson-auto.com

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