Matthew Jones
Matthew Jones at Lehigh Valley Acura

Matthew Jones | Page 6

Sales Manager

Lehigh Valley Acura

333 State Avenue
Emmaus, PA 18049

Contact Me
5.0
80 Reviews

Matthew began his career in the automotive industry in 2013 after attending Millersville University for Technology Education. He is local to the area, having grown up just outside of Slatington, PA and attended Northern Lehigh Sr. High School, graduating in 2008. Matthew currently resides in Orefield with his wife, Erica, their beloved Mini Goldendoodle, Zoey and ornery cat, Lilydale. Together they enjoy traveling (when possible), enjoying the occasional libation at Tröegs Independent Brewing in Hershey and spending time together.

Dealership Experience

9 yrs, 1 mo

Industry Experience

13 yrs, 3 mos

Languages Spoken

English English

5.0

80 Reviews

Write a Review

80 Reviews of Matthew Jones

March 07, 2023

Dealership Rating
Employee Rating

This dealership worked with me to get me the best deal with my trade-in. Very pleased with my purchase and all the help they were able to give me. More

by LC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kim Santana

February 10, 2023

Dealership Rating
Employee Rating

Excellent experience. Enjoyed working with Yosmar and Matthew. They were both very professional and helpful. More

by tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yosmar Mendoza Gomez

December 23, 2022

Dealership Rating
Employee Rating

Best dealership around. Ray and everyone there does amazing to get you in and out of there with whatever car you want! More

by Dasheenr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Ruiz, Eoin Walshe

Dec 23, 2022

Lehigh Valley Acura responded

Thank you for the great review. It’s always fun when your family comes in!

November 26, 2022

Dealership Rating
Employee Rating

They worked with us and got us a great price without playing any dealer games. They kept us informed and had great communication throughout the whole process of ordering a car and purchasing. More

by Ajm9287
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kay Frederick, Eoin Walshe , Zach Kotran, Yosmar Mendoza Gomez

October 13, 2022

Dealership Rating
Employee Rating

Drew helped me when we bought a new RDX for my wife and helped me again when we bought a certified TLX for myself. From new to used vehicles, Drew is the right sales person to see. Kind and considerate, fu More

by Nick Martin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eoin Walshe, Drew Seltzer , Nick Martin

August 29, 2022

Dealership Rating
Employee Rating

Very relaxed and low pressure staff. Really enjoyed working with sales associate Drew Seltzer. I went in thinking they wouldn't hit my number, but they beat it! Walked out with the exact More

by Cargeo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Drew Seltzer , Nick Martin

Aug 29, 2022

Lehigh Valley Acura responded

So glad we could accommodate and provide a great experience. Thank you again for your business and we look forward to having you back soon.

August 04, 2022

Dealership Rating
Employee Rating

Great buying experience, full transparency from first call to delivery. Zach and Matt were both great at every step of the order process. Would highly recommend them for other/future vehicle purchase! More

by jackolafedon05
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Kotran

June 15, 2022

Dealership Rating
Employee Rating

The dealership was caring, understanding and personable. They weren't to pushy. Good place to get a car. I would recommend the dealership to anyone. More

by denise11640
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Wood

June 06, 2022

Dealership Rating
Employee Rating

Wish I could give a zero. Promised appointment only to find car sold. No call More

by Terrible Transaction
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ron Wood

Jun 07, 2022

Lehigh Valley Acura responded

Please accept our sincerest apologies for your dissatisfaction. This entire situation comes down to a miscommunication. The vehicle you inquired about was not through our mechanical and cosmetic reconditioning process at the time of your inquiry. You requested to see photos, etc. which we do not do until the car is through this process. In the meantime, another customer inquired about the vehicle. The same explanation was given to this client who proactively stated that they wanted to buy the car regardless. It was a firm, emphatic offer to purchase backed with a deposit. We did not offer this car to this customer over you. Their inquiry simply came with a firm offer to purchase so we accepted. Again, we sincerely apologize for your disappointment, but please know that we did not intentionally try to sell the car out from under you. We will absolutely keep you in mind if a similar vehicle shows up at our store or one of our sister stores. Our inventory changes daily. We will definitely keep you in mind. Sincerely - Andrew Wright, President

Jun 08, 2022

Terrible Transaction responded

While I understand the explanation of miscommunication, why did I receive more than one follow up email asking about my purchase experience when I clearly did not make a purchase? I’ve since taken my business out of the area where I found an even better car and price. Hats off to Faulkner Mercedes-Benz of Doylestown for an awesome customer experience .

June 04, 2022

Dealership Rating
Employee Rating

Zack was very informative and took very good care of us, we will definitely recommend him, thank you More

by vasquezjulia2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eoin Walshe , Zach Kotran

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