Matthew Fisher | Page 3

This was our first encounter with Echo Park. We purchased a 2016 Toyota Highlander from Ben. From the moment my husband and I arrived, it was an excellent experience. I had called and spoken wit We purchased a 2016 Toyota Highlander from Ben. From the moment my husband and I arrived, it was an excellent experience. I had called and spoken with Ben the day before to insure they still had the car and would save it for us since our commute was 3 hours. He had the car pulled up and ready to inspect and do a test drive minutes after we arrived. Ben was exceedingly pleasant, knowledgeable and not in the least pushy. I had already read about the $699 warranty included with the purchase and knew it was non-negotiable. I also examined ahead of time and shared with Ben we did not want the other warranties offered. He was absolutely fine with that. The condition of the car was amazing. It had 86K miles and looked almost brand new in near perfect condition. Having spent months looking for this model year, trim level and color, I was delighted to find it in such excellent condition. It drove like a dream and still does. Ben pushed to get the paperwork expedited within our time window. I also worked with Matthew Fischer with an after purchase concern. He quickly and patiently responded to my emails and was willing to work within the 30 day company warranty even though the issue was not powertrain related. He clearly wanted to do the right thing and make us happy. A Toyota dealer inspection revealed my concern was a factory setting and did not indicate a safety issue. Matthew handled my several emails with total professional care. I am slow to trust, but based on our experience, I believe Echopark Raleigh/Cary really does put the customer first as they sell quality preowned cars. Thank you Ben and Matthew! We will gladly drive 3 hours to work with you again on future purchases. More

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mert and mohamed were very helpful and easy to work with. overall great experience !thanks a lot overall great experience !thanks a lot More

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Mohamed and Rahim were great did a good job thanks Mohamed fir all yout help pleasure to work with you Mohamed fir all yout help pleasure to work with you More

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Amr and moe were wonderful thanks for the support in buying my car love the experience buying my car love the experience More

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Mo and âmr were wonderful amazing experience nice store nice car thanks for all your help nice car thanks for all your help More

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Aamr and Mohamed awesome place to buy your next car! This is my 3rd purchase and will keep coming back! This is my 3rd purchase and will keep coming back! More

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Mohamed. And Rahim are the kindest delayers, really helped us buy the best car. They were very understanding and let us test drive the car until we are very c And Rahim are the kindest delayers, really helped us buy the best car. They were very understanding and let us test drive the car until we are very comfortable. Also we got the best car for the price!! We would love to continue our car journey here! More

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Christian and moe were very helpful and extremely professional I would highly recommend them if your looking for a car professional I would highly recommend them if your looking for a car More

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Mathew was wonderful and Mohamed was great made our experience nice and warm welcome 🙏 thanks guys for all your help experience nice and warm welcome 🙏 thanks guys for all your help More

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I had a fantastic experience at EchoPark with the help of both Brian and Mo. I highly recommend this establishment for purchasing a car. both Brian and Mo. I highly recommend this establishment for purchasing a car. More

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