Matthew Dency | Page 5

First rate from start to finish Ness took care of us from the minute we first came in to look at the GLA 250. She was very responsive and patient with us all the way through and work Ness took care of us from the minute we first came in to look at the GLA 250. She was very responsive and patient with us all the way through and worked with Matt the manager to get us an amazing deal. More

Report | Print

I highly recommend Mercedes Benz of Massapequa. Thank you Oliver Barreno ,Matthew Dancy , Nick Guadagno and rest of the staff. You all made sure that I and my son George A. drove out of your dealer Thank you Oliver Barreno ,Matthew Dancy , Nick Guadagno and rest of the staff. You all made sure that I and my son George A. drove out of your dealership satisfied and happy with C300 2019.it is our 4th Mercedes from this dealership. Oliver you made sure all went smooth transitioning from C300-2016 into C300-2019. Matthew if you remember we made a deal thru email and I thank you for keeping your word. I also have to thank Jay Lettieri for making sure my previous C300 was taken care of in service department. Jay you always have a smile on your face . My thanks to all of you and I will definitely stay with Mercedes Benz of Massapequa , Alexandra A. More

Report | Print

Great job - commitment to providing great customer service Reyes My experience with Ness Reyes was great, she was friendly and welcoming, I had visited multiple Mercedes dealership but when I met Ness I knew Reyes My experience with Ness Reyes was great, she was friendly and welcoming, I had visited multiple Mercedes dealership but when I met Ness I knew She was the right person and I knew I made the right decision to wait. She answered all my questions, honored her commitments, kept in touch with me throughout the process. She gets the job done effortlessly, More

Report | Print

Perfect customer service Had a flat tire after hours and Matt Dency the General Manager stayed at the dealership long after they closed to make sure I had a loaner car to get Had a flat tire after hours and Matt Dency the General Manager stayed at the dealership long after they closed to make sure I had a loaner car to get myself home. I really appreciate his willingness to help me. I would strongly recommend Mercedes-Benz of Massapequa. The whole team went up and beyond. I’m a customer for life. More

Report | Print

PLATINUM EXPERIENCE I went from Brooklyn to Maasssapequa to Mercedes dealerships & the best experience I received was from the Massapequa dealership, The sales consultan I went from Brooklyn to Maasssapequa to Mercedes dealerships & the best experience I received was from the Massapequa dealership, The sales consultant Ness Reyes was very professional & gracious, she really has the knowledge of sales & knows her inventory.. Delores was also excellent in the finance department, explaining service packages. Last but not least Matt the manager is very dedicated for giving elite service to new customers. I've been in sales all my life & finally came across someone with the same professionalism I have given my clients. I will highly recommend Massapequa Mercedes. More

Report | Print

Quick and painless He was very informative and did the whole transaction quickly and smooth. The manager threw in a upgrade for half the cost with a little negotiating. He was very informative and did the whole transaction quickly and smooth. The manager threw in a upgrade for half the cost with a little negotiating. All worth it be back in 3. More

Report | Print

Fantastic Experience Matt Dency and his team made the often harrowing experience of leasing a car a virtually seamless process. Though the lease on my BMW was not up unti Matt Dency and his team made the often harrowing experience of leasing a car a virtually seamless process. Though the lease on my BMW was not up until next March, I was able to reach an agreement on a 2019 Mercedes the very day that my wife and I visited the dealership. Truly unheard of. Everyone involved in the deal from Matt to our sales consultant William Mecca to the leasing specialist Delores (forgive the spelling :( ) were consummate professionals. And to boot, the delightful young lady Victoria who spent all the time in the world I needed to show me the “ins and outs” of the car was spectacular. A great and refreshing experience all around. More

Report | Print

Excellence Vivian Keshtgar is the best service agent that I have ever had. She cares so much about me and my car always. Thank you very much! Vivian Keshtgar is the best service agent that I have ever had. She cares so much about me and my car always. Thank you very much! More

Report | Print

Nasty GM I went to Mercedes-Benz of Massapequa to trade my GL 450, but i didn't do it because this guy's nasty attitude. Kerianne Suarez was helping me out , t I went to Mercedes-Benz of Massapequa to trade my GL 450, but i didn't do it because this guy's nasty attitude. Kerianne Suarez was helping me out , then this guy came and started talking nasty. He said " this is what i can do. If you like it, take it or I am done with you " He thinks he owns the dealership, and tried to bring me down. I left the dealership because of his attitude. I won't deal with them anymore. It was such a waste of time. Do not ever go to this dealer, Matthew Dency will definitely rip you off. More

Report | Print

simply put switch & bait When spending this kind of money, one must be prudent in choosing the right dealership. i've got so turned off by sales & finance, with bait & switch, When spending this kind of money, one must be prudent in choosing the right dealership. i've got so turned off by sales & finance, with bait & switch, that i don't want to by a Mercedes anymore... are there any decent dealers More

Report | Print