Matthew Brunson | Page 14

After finding a few vehicles online that I was interested in I decided to visit the dealership to take a look around. Unfortunately, both of the vehicles I was originally interested in had very recently sol in I decided to visit the dealership to take a look around. Unfortunately, both of the vehicles I was originally interested in had very recently sold. However, Matt was very diligent and seeing what else might fit the parameters I provided. He was able to find a vehicle that not only met my parameters but also exceeded them. I thought the whole process went very smoothly. It was a very busy day when I visited but I did not have to wait long to complete the required paperwork. Overall it was a very easy experience and I was very happy that at no time did I feel pressured to decide right on the spot. I would recommend Matt and this dealership based on this transaction and the professionalism in which it was completed. More

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So I must amend my original review of both Acura of Peoria and Matthew Brunson. Overall I did have a great purchase experience but why would I have not this is their job and they did it very well and g Peoria and Matthew Brunson. Overall I did have a great purchase experience but why would I have not this is their job and they did it very well and got my business. However their follow up and communication after the sale is terrible. I purchased some add -ons for my vehicle and was told the day I purchased that someone would call me to set up an appointment to get this done. I did receive a call from Matthew a week or so after I purchased the vehicle to see how I was enjoying the car which was great. I asked again if I would be getting a call to set up my appointment and he assured me that I would. So I waited for a call and after another week and a half still no call so I called and was transferred and they couldn't find my paperwork and would have to call me back. So they called me back promptly and we set up an appointment for me to come in. I brought my car in and was given a loaner which was also great. I then received a call a few hours later that my car was ready. I got back to the dealership and when I said this was not what I asked to be put on my car when I purchased it they assured me it was. Well I had no paperwork with me so I left and my husband contacted Matthew and he did admit that it was his fault and would have to get back to him. Not sure why it wasn’t said to just bring the car back and they would install the correct item then. So after a few hours we called Matthew back and sat on hold for 15 minutes before hanging up. In the end Matthew called back and we brought the car back and the correct item was installed. Had I just been told to call myself to set up the appointment I most likely wouldn’t be writing this review I probably would have even got past the mix-up. This was too much drama for me and it inconvenienced my family and me greatly. I will not be returning to Acura of Peoria or referring them to anyone I know. More

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It is my pleasure to share my experience buying a new car It is my pleasure to share my experience buying a new car at Acura of Peoria fom Matthew Brunson. His representation and salesmanship for your c It is my pleasure to share my experience buying a new car at Acura of Peoria fom Matthew Brunson. His representation and salesmanship for your company is exceptional. This was my first experience buying a car. The options were many and it could have been quiet daunting,but Matthew took the time to advise me and guide me through these options. This meant alot to me on a personnel level as well because Matthew took care of all the details in this process. The only thing left for me to do, was to drive away in the car of my dreams! I would highly recommend Acura of Peoria to anyone, but more importantly I would recommend the excellent sales staff. Delayne Jackson More

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Matthew was great to work with. He is frank and a 'straight shooter' which was a breath of fresh air when so many prior experiences were not enjoyable. He's a real person who will speak English and h 'straight shooter' which was a breath of fresh air when so many prior experiences were not enjoyable. He's a real person who will speak English and help get you into the right car. More

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What is usually a very frustrating experience, buying this car was a pleasure. I am totally happy with my purchase and Matt is the one I would recommend to any one who wants a friendly, helpful salesman, this car was a pleasure. I am totally happy with my purchase and Matt is the one I would recommend to any one who wants a friendly, helpful salesman, with no pressure or "up-selling". I knew the car that I wanted and Matt made sure I got it. When it was time to drive my new car home, Matt made sure that I was familiar with all the features. I would highly recommend Matt Brunson and Acura of Peoria to anyone who is in the market for a new car. More

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Once I decided to buy an Acura RDX, I received the highest recommendation from a friend to visit Matt Brunson at Acura of Peoria. I was not disappointed. Matt had the RDX that fit my requirements re highest recommendation from a friend to visit Matt Brunson at Acura of Peoria. I was not disappointed. Matt had the RDX that fit my requirements ready for the test drive the moment I arrived at the dealership. He made the best deal I could imagine and unlike what is usually a very frustrating experience, buying this car was a pleasure. I am totally happy with my purchase and Matt is the one I would recommend to any one who wants a friendly, helpful salesman, with no pressure or "up-selling". I knew what I wanted and Matt made sure I got it. When it was time to drive my new car home, Matt made sure that I was familiar with all the gadgets and "techno" features. I got a great car from a great sales person and will highly recommend Acura of Peoria and Matt Brunson to anyone who is in the market for a new car. Thanks Matt! More

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Just wanted to say thank you for the pleasant experience I had buying my Acura at Peoria Acura. Matthew Brunson was very professional through the entire process. He worked with me from start to finish even I had buying my Acura at Peoria Acura. Matthew Brunson was very professional through the entire process. He worked with me from start to finish even though it was Sunday and I couldn't get there till after closing. Thanks Matt!! A word about the Service department... Awesome! had braking issues the next day, took my type S TL back to the dealership spoke to Acura's Customer Relations Manager Chuck Miranda explained what I was experiencing with the vehicle the rushed it into service and an hour later all new brakes.. Thanks again Chuck!!! Kudo's To the Service Department. Nice work guy's!! Over all. Fantastic experience! Love my Acura! Troy R. More

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I was trying to find a used card for my daughter and Aaron and Matthew were awesome! Matthew showed us several cars over the course of a couple weeks to find exactly what my daughter was looking for. Aa Aaron and Matthew were awesome! Matthew showed us several cars over the course of a couple weeks to find exactly what my daughter was looking for. Aaron was able to let us know right away when a car that fit our needs came in on trade the previous evening. Without Matthew and Aaron's help I was afraid we were never going to find the car we wanted. Even though we were looking for used with a very small budget as a single mom, Matthew treated us as we were just as important as everyone else looking for a vehicle. They have won my future business and I have told several of my friends and family to go to them when they are looking for a car. More

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From the initial call to the minute I walk into the dealer. I felt like the most important customer. Mathew treated me and my son with the upmost respect and courtesy. this is the 4th car I buy at a bi dealer. I felt like the most important customer. Mathew treated me and my son with the upmost respect and courtesy. this is the 4th car I buy at a big dealer and this was the easiest and most friendly dealer with the real no pressure car buying experience. starting with Mathew and every one I came in contact with they were all great. Thank you for such a great car buying experience. Ferman Sagrero.. very satisfy customer More

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Mathew Brunson was our sales person and he was Awesome! One thing we really liked about him is he didn't force us into anything unlike some other dealerships that can't take No for an answer. We had great One thing we really liked about him is he didn't force us into anything unlike some other dealerships that can't take No for an answer. We had great service and we are enjoying our new car we purchased. If u need an honest sales person check Mathew out! You won't regret I promise! More

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