Matt Robertson | Page 3

Great Experience I had already done some looking around at another out-of-town dealership because as I was driving past it I saw a GMC Sierra that had some add-ons and I had already done some looking around at another out-of-town dealership because as I was driving past it I saw a GMC Sierra that had some add-ons and it caught me eye....it was a sharp truck. Well, I preferred to shop at a dealership closer to my home and I went by Royal. I was greeted very cordially and professionally by Chris Booker when I entered. I told Chris exactly what I was looking for and that I wanted the dealership to do the add-ons (Leveling kit, larger tires, floor mats, window shields, tool box, and an under rear seat storage). I also said that I had a price on the one at the out-of-town dealership but I preferred to deal locally if the price was right. He went and spoke with Matt Robertson (another very nice and professional guy). Before much time they came to me and said they could do all the add-ons and actually beat the other price by a few hundred dollars. Now......we agreed to the deal, but I had to have the truck, with all the modifications the next afternoon. Matt was able to locate everything that was needed but it was going to be very tight to get it all done by the next afternoon. Well, to make a long story as short as possible.......I went by the next afternoon and the truck was ready....completely!! I don't know how they got it all done but they did.....they exceeded my expectations. The service department worked hard to get it all done. When I picked up the truck I was greeted by Chris, Matt, and John Ard. It was obvious they were all committed to getting my truck ready. I really was not expecting the tool box to be on it but I had to go out of town the next morning. Matt got it and John's team got it installed!! I was very surprised and happy. Chris took all the time that I needed to get me familiar with the truck. I had a Ford F-150 so most of it was new to me but Chris did a great job explaining. It was THE BEST experience I have ever had buying a vehicle. These guys were AMAZING!! More

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Elite / custom service We have used Royal for over 10 years for new gmc buys. Gary Redd has always done a great job of finding what we were looking for and offering value a We have used Royal for over 10 years for new gmc buys. Gary Redd has always done a great job of finding what we were looking for and offering value added input to our decisions. If you want a long term relationship for car buying, go to Royal. More

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Great experience! I have bought several cars from Don Livingston at Royal. It is always an wonderful experience! I highly recommend this dealer to all my friends and fa I have bought several cars from Don Livingston at Royal. It is always an wonderful experience! I highly recommend this dealer to all my friends and family. More

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Excellent! Don Livingston and the entire sales team made the process of buying a new truck a very enjoyable experience. I couldn’t be happier with doing business Don Livingston and the entire sales team made the process of buying a new truck a very enjoyable experience. I couldn’t be happier with doing business with Royal More

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Absolutely pleased excellent service I was very pleased with doing business here. Nice to be treated with honesty and integrity. I will recommend Royal to my friends and colleagues I was very pleased with doing business here. Nice to be treated with honesty and integrity. I will recommend Royal to my friends and colleagues More

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Great Experience I went in and knew exactly what I wanted which they didn’t have on the lot. They had what I wanted in a matter of days. Great overall experience. I went in and knew exactly what I wanted which they didn’t have on the lot. They had what I wanted in a matter of days. Great overall experience. More

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Experience ever ! I love dealing with this dealership. They were very friendly and honest. This is the second car I have bought from Don Livingston and both experience I love dealing with this dealership. They were very friendly and honest. This is the second car I have bought from Don Livingston and both experiences have been the best I’ve ever had buying a car. More

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My gmc The team is professional and helpful. The service after the sale reflects wonderful on this team. Matt Robertson and Michael Allbritton helped make The team is professional and helpful. The service after the sale reflects wonderful on this team. Matt Robertson and Michael Allbritton helped make this a great experience. Thanks again and we will see you guys soon! More

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Great team work! Pat Jackson, Michael Allbritton and Matt Robwrtson all worked closely together to get me a great deal on my purchase of a 2018 GMC Terrain. Pat Jackson, Michael Allbritton and Matt Robwrtson all worked closely together to get me a great deal on my purchase of a 2018 GMC Terrain. More

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Great experience!!! I had been looking for a 2017 Buick Encore at a price I could afford . Royal was so helpful with me making sure to help me in any way possible. They w I had been looking for a 2017 Buick Encore at a price I could afford . Royal was so helpful with me making sure to help me in any way possible. They were so friendly and made me feel very comfortable with everything. More

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