Matt Roberts
Matt Roberts at Toyota of Kent

Matt Roberts | Page 4

Sales Manager

Toyota of Kent

1111 W. Main St.
Kent, OH 44240

4.9
102 Reviews
4.9

102 Reviews

Write a Review

102 Reviews of Matt Roberts

June 26, 2023

Dealership Rating
Employee Rating

Very friendly and knowledgeable staff. Tom powers once again went above and beyond to help me out. This is my third car thru the dealership, and everytime I'm amazed how they get better an More

by DARENJ79
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ashley Williams , Thomas Power

Jun 30, 2023

Toyota of Kent responded

Hi Darenj79, thank you so much for your positive comments about Toyota of Kent! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 23, 2023

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Employee Rating

This Toyota dealership had the best maintenance crew. They are professional and they employee techs that have a long history of excellence. I am never disappointed. Marciann Backus More

by MARCIMOE68
Service Price Transparency
Recommend Dealer
Yes
Jun 29, 2023

Toyota of Kent responded

Marcimoe68, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. Thank you so much again for your feedback! We hope you have a great day!

June 22, 2023

Dealership Rating
Employee Rating

My car was in 5 days later than they said it would be. They told me it was going to be there that day after I signed for it but it wasn’t.. I feel this dealership is untrustworthy. More

by JANELLEHEISER1973
Service Price Transparency
Recommend Dealer
No
Jun 25, 2023

Toyota of Kent responded

Hi Janelleheiser1973, thank you for taking the time to let us know again about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We apologize for the inconvenience that Toyota motor company has caused you with the delay in notice of the vehicle status. We try our very best to give you an accurate pick up date, based off the information Toyota gives us. Thank you again.

June 21, 2023

Dealership Rating
Employee Rating

It was a very nice and smooth transaction but this won't have been easy without Tom. He did an amazing job. His market skills are second to none. More

by AKRAHEEM76
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Nicholas Williams, Ashley Williams, Anthony Bonina, Ryan Urban , Kaylee Genthner, Tiffany Lucas, Tom

Jun 24, 2023

Toyota of Kent responded

Akraheem76, we are so pleased you enjoyed your visit to Toyota of Kent! Feel free to reach out to us if you need anything. Have a wonderful day.

May 26, 2023

Dealership Rating
Employee Rating

Great customer service all around, sales and service! Love this dealership! Friendly helpful workers and quick service. More

by KLHERINK86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Ashley Williams

Jun 01, 2023

Toyota of Kent responded

Klherink86, we are glad we could help! We hope to see you soon!

May 02, 2023

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Employee Rating

Very professional and friendly, made the buying process smooth and fast. Would definitely recommend to anyone. More

by FIDURSKI33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 12, 2023

Toyota of Kent responded

Fidurski33, thanks for your praise and kind comments about our team. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

April 25, 2023

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Employee Rating

I was very pleased with the entire process at Toyota of Kent.5 stars the entire time. More

by RDOLLYHIGH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 11, 2024

Toyota of Kent responded

Rdollyhigh, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent!

April 21, 2023

Dealership Rating
Employee Rating

Friendly sales staff that took the time to go over all the options that were available to me. In the end I love my Tacoma! More

by VHICKIEDOC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2023

Toyota of Kent responded

Hi Vhickiedoc, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 19, 2023

Dealership Rating
Employee Rating

Was extremely satisfied with my service. Was very knowledgeable and prompt. Will definitely recommend the service here. More

by STTBOUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2023

Toyota of Kent responded

Sttbound, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. We're looking forward to your next visit with us!

April 18, 2023

Dealership Rating
Employee Rating

Excellent service with all facets of this transaction---couldn't have been smoother for us and we live over 100 miles away from Kent. More

by DAVE42ROBERTS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trevor Kovacs

Apr 26, 2023

Toyota of Kent responded

Dave42roberts, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

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