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Matt Motsinger
Matt Motsinger at Aschenbach Chevrolet GMC

Matt Motsinger | Page 3

Service Advisor

Aschenbach Chevrolet GMC

925 E Main St #3305
Wytheville, VA 24382

Contact Me
4.4
47 Reviews

Dealership Experience

10 yrs, 4 mos

Industry Experience

16 yrs, 5 mos

4.4

47 Reviews

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47 Reviews of Matt Motsinger

August 16, 2024

Dealership Rating
Employee Rating

Told I needed a $8,000 transmission replacement. Took it elsewhere and appears to be a ECM problem. Big difference? More

by TCMSEAMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: J.D. Koger

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Aug 19, 2024

Aschenbach Chevrolet GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the transmission assessment. If you would like to discuss this matter further, please feel free to contact us at Aschenbach Chevrolet GMC. We appreciate your feedback and value the opportunity to address your concerns. Sincerely, The Aschenbach Chevrolet Buick GMC Team

August 15, 2024

Dealership Rating
Employee Rating

Everyone was very helpful and after review of my vehicles issue, the did their best to look for a part. More

by denise.martinnj
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: J.D. Koger

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Aug 15, 2024

Aschenbach Chevrolet GMC responded

Thank you for your feedback, Denise! We're glad to hear that our team at Aschenbach Chevrolet GMC was helpful and did their best to find the part for your vehicle's issue. If you have any further concerns or need assistance, please don’t hesitate to reach out. We appreciate your support and look forward to assisting you again! Sincerely, The Aschenbach Chevrolet Buick GMC Team

August 09, 2024

Dealership Rating
Employee Rating

Awesome, very nice people to deal with, quick service. Very happy. Thank you all very much More

by bsmays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Gunter, Steven Funk, Mariah Long, J.D. Koger, Nathan Mallory

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Aug 09, 2024

Aschenbach Chevrolet GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had an awesome experience with us at Aschenbach Chevrolet GMC. Our team works hard to provide quick and friendly service, and it's great to know we met your expectations. We appreciate your support and look forward to serving you again in the future! Sincerely, The Aschenbach Chevrolet Buick GMC Team

August 08, 2024

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Employee Rating

Customer service in service department not able to produce multi pt inspection (hard copy). Stated if there was a way to make money on it, I would have let you know. More

by rgmonfore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 09, 2024

Aschenbach Chevrolet GMC responded

Thank you for your feedback. we understand your frustration regarding the multi-point inspection documentation. At Aschenbach Chevrolet GMC, we strive to provide exceptional service and transparency for our customers. Please feel free to reach out to us directly so we can address your concerns and ensure you receive the information you need. Your input is valuable in helping us improve our services. Sincerely, The Aschenbach Chevrolet Buick GMC Team

July 07, 2024

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Employee Rating

Service staff is professional and very helpful. They kept me updated on the status of my vehicle’s service. More

by Kent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: J.D. Koger

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Jul 09, 2024

Aschenbach Chevrolet GMC responded

Thank you for choosing Aschenbach Chevrolet GMC, Kent! We appreciate your positive feedback about our professional and helpful service staff. We always strive to keep our customers updated on their vehicle's service status. Feel free to reach out if you need anything else. We look forward to assisting you again in the future! Sincerely, The Aschenbach Chevrolet Buick GMC Team

May 23, 2024

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Employee Rating

We have bought several vehicles from Ivor. Absolutely the best. Service department is top notch. We will be back More

by James
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Eddie Gunter, Ivor Atkinson, J.D. Koger

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May 24, 2024

Aschenbach Chevrolet GMC responded

Thank you for your kind words, James. We are delighted to hear that you had a great experience with Ivor and our service department. We look forward to welcoming you back to Aschenbach Chevrolet GMC in the future! Sincerely, The Aschenbach Chevrolet Buick GMC Team

May 22, 2024

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Employee Rating

I have purchased vehicles through Aschenbach dealerships for many years and have always had excellent service. I highly recommend them. More

by doug.wexfordhomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: J.D. Koger, Nathan Mallory

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May 24, 2024

Aschenbach Chevrolet GMC responded

Thank you for your continued support and loyalty, Doug! We appreciate you choosing Aschenbach Chevrolet GMC for your vehicle needs over the years. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Sincerely, The Aschenbach Chevrolet Buick GMC Team

May 09, 2024

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Employee Rating

We had an issue with a new purchase and the service team has been wonderful in working with us to resolve - highly recommend! More

by cmspraker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: J.D. Koger, Nathan Mallory , Ryan Hampton, Kelly Oakes

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May 10, 2024

Aschenbach Chevrolet GMC responded

Thank you for sharing your positive experience with Aschenbach Chevrolet GMC! We appreciate your recommendation and are pleased to hear that our service team was able to assist you in resolving the issue with your new purchase. We value your feedback and look forward to continuing to provide top-notch service in the future. Thank you for choosing Aschenbach Chevrolet GMC! Sincerely, The Aschenbach Chevrolet Buick GMC Team

May 06, 2024

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Employee Rating

My wife bought a Chevy Silverado from them. She was happy with the experience, I’m happy with the truck. That’s a win/win. More

by rigamurow
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Gunter, Steven Funk, Mariah Long, J.D. Koger, Nathan Mallory

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May 08, 2024

Aschenbach Chevrolet GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Aschenbach Chevrolet Buick GMC Team

May 03, 2024

Dealership Rating
Employee Rating

Courteous staff. Efficient service. Appear to use good care when working on vehicle. Would use again. More

by SHEROWSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: J.D. Koger

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May 06, 2024

Aschenbach Chevrolet GMC responded

Thank you for the 5-star rating! We're delighted to know that you had a great time with us. Your positive feedback inspires us to continue delivering exceptional service to all our valued customers. We look forward to serving you again in the future! Sincerely, The Aschenbach Chevrolet Buick GMC Team

May 06, 2024

Aschenbach Chevrolet GMC responded

Thank you for the 5-star rating! We're delighted to know that you had a great time with us. Your positive feedback inspires us to continue delivering exceptional service to all our valued customers. We look forward to serving you again in the future! Sincerely, The Aschenbach Chevrolet Buick GMC Team

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