Matt Kostiew
Matt Kostiew at Tim's Truck Capital & Auto Sales, Inc.

Matt Kostiew | Page 15

Service Director

Tim's Truck Capital & Auto Sales, Inc.

904 Suncook Valley Hwy S
Epsom, NH 03234

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4.6
146 Reviews
4.6

146 Reviews

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146 Reviews of Matt Kostiew

August 29, 2019

Dealership Rating
Employee Rating

Worst experience Bought a used truck. A week later went to pick it up, no paperwork ready, still needed inspection, oil not changed, loan paperwork not done, tires not More

by sTm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ben Provencal

Aug 29, 2019

Tim's Truck Capital & Auto Sales, Inc. responded

Hello, I'm not sure who you are can you please call me so I can go over the problems with the staff in the future? If I can make the situation right I will help in any way possible. Thank you, Sean McIntyre GSM sean@timstruckcapital.com 603-736-8143 Dealership Number 603-988-4618 Cell phone

Sep 02, 2019

sTm responded

I am an unsatisfied customer, and unless your are willing to compensate me for at least $1000 worth of repairs ( I can provide the documentation) then I see no reason to make things right for your company. Your staff was lazy and un-supportive of the customer experience. I am not asking for Tim's Truck Capital to know of and repair every thing that will go wrong with a used vehicle. What I am asking is that Tim's Truck Capital honor it's agreement and provided competent customer service. When the check engine light came on 30 miles after driving off the lot, your company said they would look into it. They reset the computer and sent me on my way. A few months later the check engine light cam back on for the same problem, they never fixed the original problem (that was more than $800). How did the vehicle pass the State of NH safety inspection when there was a rear tail light bulb missing (not just out, but gone)? The rear view mirror came off the windshield. Find out it was held on by double sided tape. I guess your so cheap that your not willing to pay for an $8 tube of the proper adhesive. The tires weren't balance. The oil wasn't changed. None of these things are big ticket items, but none of these things were done. Steven T. Miller (603) 867-1608

May 13, 2019

Dealership Rating
Employee Rating

Service work Great experience every time we go to Tim’s. Honest, pleasant and professional. Staff is always helpful and knowledgeable. I highly recommend going t More

by C21peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Emery

May 04, 2019

Dealership Rating
Employee Rating

No stress My Buick is the 3rd car I purchased from Tims. I got my aunt a Lincoln there last year. So I trust them. They are salt of the earth and stand behind w More

by Northwood lakelover
Customer Service
Friendliness
Price
Recommend Dealer
Yes

April 19, 2019

Dealership Rating
Employee Rating

Had a vibration problem fixed it Came in for an oil change and a vibration brought me out to the truck in the shop explained why I had a vibration and what they could do to take of it More

by williamharri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Emery

April 08, 2019

Dealership Rating
Employee Rating

Amazingly Awesome!!! Auto trader lead us to our new car. Alex was our sales person, He was awesome! Easy going, friendly and personable. Loved him! The whole experience wa More

by RebeccaKelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Bourque, Jeff Meyer

March 04, 2019

Dealership Rating
Employee Rating

Fantastic I have owned many vehicles and I must say that Tim’s Capital is the best, all the people are very nice and makes you feel at home , Mat got me right i More

by gaileaton36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
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