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Mathew Rivera

Overview Reviews (720) Inventory (288)

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Mathew Rivera

Mathew Rivera | Page 64

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me

4.9

720 Reviews

Overview Reviews (720) Inventory (288)

Dealership Experience

5 yrs, 5 mos

Industry Experience

14 yrs, 9 mos

Languages Spoken

English

4.9

720 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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720 Reviews of Mathew Rivera

September 06, 2022

Dealership Rating

Employee Rating

Very friendly staff, they make me feel welcomed. Fast service and great communication to keep me informed on the status of my vehicle. Fast service and great communication to keep me informed on the status of my vehicle. More

by Cfacci

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Matt Viggiano

Sep 07, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! We're so happy our team could assist you and provide you with such great service!

September 06, 2022

Dealership Rating

Employee Rating

Great service; resolved issue that I had only noticed recently but I hadn't listed for service. Clear, concise and timely communications. Thanks Matt and Service Team recently but I hadn't listed for service. Clear, concise and timely communications. Thanks Matt and Service Team More

by skoogs

Verified Customer

Recommend Dealer

Yes

Sep 07, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! It's a pleasure to know our team could assist you and provide you with outstanding service.

September 05, 2022

Dealership Rating

Employee Rating

Courteous and helpful. Found and solved issue quickly. Had me in and out within an hour. Found and solved issue quickly. Had me in and out within an hour. More

by neovenant

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 06, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy our team could assist you and make your experience a memorable one.

September 04, 2022

Dealership Rating

Employee Rating

The service was great. The rep and tech was patient and they were able to resolve the issue. I was extremely happy. Thanks. The rep and tech was patient and they were able to resolve the issue. I was extremely happy. Thanks. More

by berylina28

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 06, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We truly appreciate your kind words and look forward to working with you again in the future!

September 03, 2022

Dealership Rating

Employee Rating

You very kindly and efficiently rescued me from the unexpected peril of a dead battery. I am very grateful. unexpected peril of a dead battery. I am very grateful. More

by Meg.Quish

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 06, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 31, 2022

Dealership Rating

Employee Rating

The service was good . The agent was courteous and helpful. Waiting area comfortable. They understand and explain everything to me. The agent was courteous and helpful. Waiting area comfortable. They understand and explain everything to me. More

by wendy.mayer1

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jason Gasiunas

Sep 01, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 31, 2022

Dealership Rating

Employee Rating

Excellent service department. The service was prompt and professional. The best part is they offer weekend appts. The service was prompt and professional. The best part is they offer weekend appts. More

by riodona1

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 01, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 30, 2022

Dealership Rating

Employee Rating

They did a great job friendly I recommended to my friends I tell my family Toyota te best I tell my family Toyota te best More

by QUIJADAMANUELA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Aug 31, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 30, 2022

Dealership Rating

Employee Rating

I have always been impressed with the professionalism, courtesy, and competence of the people of the service department art DCH. courtesy, and competence of the people of the service department art DCH. More

by ORKROG

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 31, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 28, 2022

Dealership Rating

Employee Rating

Excellent service, took the time to explain what I may need to replace in the car. need to replace in the car. More

by Rob

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike Giordano

Aug 30, 2022 -

DCH Wappingers Falls Toyota responded

Rob, thank you for the excellent feedback! It's a pleasure to know our team could assist you and provide you with outstanding service.

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