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Master Chevrolet Cadillac
Master Chevrolet Cadillac | Page 3
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Master Chevrolet Cadillac
3625 Richland Ave W
Aiken, SC 29801
62 Reviews
62 Reviews
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62 Reviews of Master Chevrolet Cadillac
July 07, 2019
Timely and efficient! Cadillac recall service performed timely and efficiently. Service employee was very aware of the situation that required correcting on my XTS vehicle. Cadillac recall service performed timely and efficiently. Service employee was very aware of the situation that required correcting on my XTS vehicle. Wait time on the service was less than two hours. More
by bhey
Verified CustomerOther Employees Tagged: Wayne Morgan , Justin Hartley, Travis Toole
June 29, 2019
Very pleasant , Quick Service done in a timely manner, The dealership works with your schedule. I like the option of being able to use the shuttle . , Quick Service done in a timely manner, The dealership works with your schedule. I like the option of being able to use the shuttle . More
by foxeyred
Other Employees Tagged: Vaughn Hester, Joe Mills, Darin Moseley
June 22, 2019
Great Service Everything was great!!! The customer service person was very personable and friendly. The technicians did a great job. All met my needs and expectatio Everything was great!!! The customer service person was very personable and friendly. The technicians did a great job. All met my needs and expectations. I'm very pleased. More
by Gail
Other Employees Tagged: Darin Moseley, Don't know names but they were efficient
June 21, 2019
Quick and painless Had a few forms to sign but i was able to get it done pretty fast. They knew my budget and plan ahead of time and were able to get me the best deal wi Had a few forms to sign but i was able to get it done pretty fast. They knew my budget and plan ahead of time and were able to get me the best deal with my poor credit rating. More
by TIPHENIE.BOWDEN
Other Employees Tagged: Jason Francis, Joe Mills
June 08, 2019
Reviewing the service and repair of Cadillac SRX Attitudes of service staff. Disrespectful and very rude. When you pay almost $3,000 for repairs you expect to be treated fairly and not be told the pa Attitudes of service staff. Disrespectful and very rude. When you pay almost $3,000 for repairs you expect to be treated fairly and not be told the parts may not be GMC parts. After refusing to sign the document the service staff threatened to call the police. Very impersonal. No names were given and we can’t remember their names. More
by Pope,Ter
Other Employees Tagged: Service manager and dealership manager
June 07, 2019
Service was great!!! Service dept was helpfu and efficient! Masters always does a great job! I will continue to rely on Masters for my automotive needs and recommend them Service dept was helpfu and efficient! Masters always does a great job! I will continue to rely on Masters for my automotive needs and recommend them to family and friends!! More
by Bob
Other Employees Tagged: Justin Hartley, Travis Toole
June 05, 2019
Excellent Service!!! Very professional, caring and courteous!!! I was very impressed from the time my husband and I arrived. I will be happy to refer friends and family. Very professional, caring and courteous!!! I was very impressed from the time my husband and I arrived. I will be happy to refer friends and family. More
by Mrs. “V”
Other Employees Tagged: Will Parrott, Josh Stowe , Joe Mills
May 25, 2019
Service department ruined sale Dropped a car off that had the check engine light on. Told the service writer multiple times that I need the vehicle back the same day, even if they j Dropped a car off that had the check engine light on. Told the service writer multiple times that I need the vehicle back the same day, even if they just diagnose it. At 3pm the day of the appt, I get a call saying my vehicle isn’t going to be looked at. Spoke to the manager who said they will pull it in that day. Was looking at purchasing a used ttuck, until I found out that the service writer for my vehicle left the car on the lift and didn’t close anything out. I had to miss two days of work due to the service writer being ignorant. They would not give me a loaner of any sorts. Car took 4 days to get back. Dealer said the would cover the rental, and I look at my credit card statement and I was charged for both days, when it was the dealers fault. Wrote a FB review, and the “owner” commented back saying she’d love to speak with me. A month later and she has still not reached out. xxxxty customer service, ignorant worker. Needless to say, I traded the vehicle in to a different dealer and will never be going back. More
by TDUCE91
Other Employees Tagged: Vaughn Hester, Travis Toole
May 10, 2019
Great service Customer service was Top notch, service on my vehicle was excellent and in a timely manner would recommend master service department to anyone and ev Customer service was Top notch, service on my vehicle was excellent and in a timely manner would recommend master service department to anyone and everyone. Thanks More
by Wrangler 1997
Other Employees Tagged: Wayne Morgan, Will Parrott , Justin Hartley, Vaughn Hester, Darin Moseley
May 10, 2019
Very poor I spent $700 getting brakes done.they did not fix my brakes because They still squeal and my vehicle does not stop correctly . I'm very unhappy with I spent $700 getting brakes done.they did not fix my brakes because They still squeal and my vehicle does not stop correctly . I'm very unhappy with my service with master Chevrolet. More
by Ahunt
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