Mason Hermes | Page 6

Never had more fun purchasing a car! Mason was such a huge help. He answered all our questions about purchasing vs leasing, available options, and servicing needs. A day at the dealership Mason was such a huge help. He answered all our questions about purchasing vs leasing, available options, and servicing needs. A day at the dealership can be long but Mason and the guys made us feel at home and cared for. We also felt really confident about the car we drove home!! More

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No pressure, easy to work with I stopped by on the spur of the moment, just to take a look at a car I had read about and researched. Mason answered all my questions, let me do a te I stopped by on the spur of the moment, just to take a look at a car I had read about and researched. Mason answered all my questions, let me do a test drive and even did some research for me on his day off. No pressure to buy, just accommodating my needs with ease. More

by DORR1 Verified Customer Verified Customer

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Mason Hermes was the best Mason did a fantastic job at helping me find the perfect car. I really appreciated his dedication, communication and helpfulness throughout the whole Mason did a fantastic job at helping me find the perfect car. I really appreciated his dedication, communication and helpfulness throughout the whole process. Definitely recommend this dealership and Mason as a dealer! More

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Great "Boutique" Dealership!!! A great car buying experience! This dealership is a gem! You WILL find your perfect car here, whether new or used, and not just Alfa Romeos and Fiats, A great car buying experience! This dealership is a gem! You WILL find your perfect car here, whether new or used, and not just Alfa Romeos and Fiats, but other makes and models in their large inventory. The team is outstanding and the showroom is beautiful, classy, and casual. We never felt pressured and they gave us a great first offer compared to others we had visited. From Mason to Ben to Craig and others, it was a great car buying experience, and we left happy with the perfect car and some great new friends. More

by CHB Verified Customer Verified Customer

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Very Accommodating I was continuously kept updated about how service was progressing and what problems were being discovered. Great complimentary car wash. Hoping my re I was continuously kept updated about how service was progressing and what problems were being discovered. Great complimentary car wash. Hoping my return for parts replacements will be as satisfying. More

by jbaumb Verified Customer Verified Customer

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Happy camper Mason Hermes and his team did an amazing and speedy job getting us into the exact car we wanted. Mason took a lot of time researching information for Mason Hermes and his team did an amazing and speedy job getting us into the exact car we wanted. Mason took a lot of time researching information for us which saved a ton of time for us. Ben did a wonderful job getting the necessary paperwork completed and over to us as well. Thank you all for a superb experience!! Best regards Melissa LeBeau More

by swiss_miss567 Verified Customer Verified Customer

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Time sometimes passes for the better Seventeen years ago, I purchased my previous car, a Mini Cooper. The years between June 2002 and now have witnessed the rise of real-time illustrated Seventeen years ago, I purchased my previous car, a Mini Cooper. The years between June 2002 and now have witnessed the rise of real-time illustrated inventory on the internet, consumer transparency tools such as Carfax, and, from what I experienced at FIAT of Minneapolis, a far more low-pressure, friendly, and fun car-buying experience. Mr. Hermes answered my questions regarding the 2016 FIAT 500 Turbo that had caught my eye on the web, he listened patiently to my chatting about the beloved old Cooper I would be replacing, he let me test-drive the new beast to my heart’s content, and, though he’d singled out a backup buy— a slightly newer 500– he made no attempt to pressure me into buying anything other than the sassy black 500 I’d come to see. He treated me with enthusiasm and respect; in short, he was utterly a professional and decent guy, as was Edward Hagen, who finalized the sale the following week. The dealership itself is clean and welcoming, with a comfortable waiting area, good coffee, and an eye-catching array of the latest, spiffiest “toys” from Alfa Romeo and FIAT on the small but well-organized showfloor. A very pleasant car-buying experience! More

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Excellent Experience We just purchased an Alfa Romeo Giulia and had a fantastic experience. Mason Hermes was our sales person and was terrific. He really listened and qu We just purchased an Alfa Romeo Giulia and had a fantastic experience. Mason Hermes was our sales person and was terrific. He really listened and quickly focused on what mattered most to me. So many times sales people talk to you about what they think matters without adjusting the conversation to what matters to the customer. Mason knew what I wanted and showed us the perfect vehicle for me. No pressure selling at all and transparent about pricing and trade in. Great experience and I highly recommend the dealership and Mason. More

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Quick and easy! My experience was great. In an out with a wonderful car in record time! Mason was so kind and a good listener. I would recommend! My experience was great. In an out with a wonderful car in record time! Mason was so kind and a good listener. I would recommend! More

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