Service is painfully slow.
We've been waiting nearly a year for them to repair our rims, which we pilurchased the service with the vehicle. A lot of empty promises.
We've been waiting nearly a year for them to repair our rims, which we pilurchased the service with the vehicle. A lot of empty promises.
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by Mozio
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Lance Johnson
Oct 04, 2024 -
Maus Nissan of New Port Richey responded
Ms. Mason, we can see that you are upset, and apologize if you've had any delays in getting service. We're having service look in to what happened with your rims, and will reach out shortly. Thank you for your feedback, and have a blessed day.
- Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138
I am pleased with the services.
No problems. Thank you.
Mary is on top of it.
No problems. Thank you.
Mary is on top of it.
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by richardfinckesr
Verified Customer
Verified Customer
Service Price Transparency
Oct 02, 2024 -
Maus Nissan of New Port Richey responded
Thank you for visiting our Service Department at Maus Nissan, Richard! We appreciate your trust, and we thank you for leaving us a review. Mary is on top of it - thanks for recognizing her! We're thrilled that you are so happy with our service, and we look forward to helping you in the future - so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day!
- Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138
Tiffany is the only reason you got 5 stars from me.
She’s honest, and the best service tech you have period.,
She’s honest, and the best service tech you have period.,
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by jaden12009
Verified Customer
Verified Customer
Service Price Transparency
Oct 02, 2024 -
Maus Nissan of New Port Richey responded
Thank you for visiting our Service Department at Maus Nissan, Jaden! We appreciate your trust, and we thank you for taking the time to leave us a review. Tiffany does a phenomenal job taking care of our guests - thanks for recognizing her! We are thrilled that you are so happy, and look forward to serving you for years to come - so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day!
- Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138
My 2021 broke down 4 times in the 1st year I purchased
it. Maus fixed it each time. But the inconvenience was terrible! I was working as a Home Health Nurse!
At the time purchase, my husband has recentl
it. Maus fixed it each time. But the inconvenience was terrible! I was working as a Home Health Nurse!
At the time purchase, my husband has recently passed & I was looking for a car for the 1st time. I believed I was made to purchase this car by the sakes manager! I had been to the dealership 2x.. The manager said I was wasting his salesmanship time if I did not buy a car that day! I did, buy it because I was made to feel so uncomfortable. I would probably not buy a car there again.
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by Saxman
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
I only know Mary. I do not know the others & can't give stars for them!
Sep 30, 2024 -
Maus Nissan of New Port Richey responded
We can see that you are upset, and apologize if you've had a bad experience. We would like to discuss this with you, and see if we can help; however, we have no record of an email with your handle in our system, or anyone by the name 'Saxman,' so please contact us directly, and we'll be happy to help sort this out with you. Thank you for your feedback, and have a blessed day.
- Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138
They need to get all the information write about a
vehicle before they say you have major problems
vehicle before they say you have major problems
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by edwardroy753
Verified Customer
Verified Customer
Service Price Transparency
Sep 30, 2024 -
Maus Nissan of New Port Richey responded
Mr. Edward, we can see that you are upset, and apologize if you feel as though you had a bad experience. We are having our Service Manager look into your visit, and a representative will reach out to see how we might help, shortly. In the meantime, if you have any questions, don't hesitate to contact us directly. Thank you, and have a blessed day.
- Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138
FROM START TO END ALL THE PEOPLE I MEET WITH WERE ALL
HELPFUL AND FRIENDLY.
HELPFUL AND FRIENDLY.
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by RUDYDIENERJR
Verified Customer
Verified Customer
Service Price Transparency
Sep 30, 2024 -
Maus Nissan of New Port Richey responded
Thank you very much, Rudolph! Here at Maus Nissan, we value you as a customer, and appreciate your feedback! Please let us know if there is anything we can do for you! Have a blessed day!
- Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138
My experience has always been Fabulous,
Professional,
on point, and I get what I came for. From buying a new car in sales , to get getting maintenance done. Thank you to all departments, everyone has bee
on point, and I get what I came for. From buying a new car in sales , to get getting maintenance done. Thank you to all departments, everyone has been great!
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by RICANMUNECA26
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jaryd Gerhart, John Thorne
Sep 30, 2024 -
Maus Nissan of New Port Richey responded
Thanks for visiting our Service Department at Maus Nissan, Perez family! We appreciate your trust, and thank you for taking the time to leave us this review. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family - that's the #MausDifference! Please let us know when you need us again, sales or service, and we'll be happy to help! Have a blessed day!
- Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138
I brought my car in to get fixed and they had me in and
out in no time
out in no time
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by reece1986
Verified Customer
Verified Customer
Service Price Transparency
Sep 30, 2024 -
Maus Nissan of New Port Richey responded
Thanks for visiting our Service Department at Maus Nissan, Maurice! We appreciate your trust, and thank you for your kind words and 5-Stars! We are overjoyed that you are so happy, and look forward to serving you for years to come, so please let us know if there's ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day!
- Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138
Mary has excellent customer service, professionallism and
quite knowledgeable. Always efficient , but never makes me feel rushed. I enjoy visiting with Mary always. Thanks Mary
quite knowledgeable. Always efficient , but never makes me feel rushed. I enjoy visiting with Mary always. Thanks Mary
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by dawncheri
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Lance Johnson
Sep 30, 2024 -
Maus Nissan of New Port Richey responded
Thank you for visiting our Service Department at Maus Nissan, Dawn! We appreciate your continued trust, and thank you for your kind words. Mary always does a fantastic job taking care of our guests- thanks for recognizing her! We are thrilled that you are so happy, and we look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day!
- Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138
Service has been good mary is very reliable , only wish
time there waiting was not so long sometimes
time there waiting was not so long sometimes
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by smbhockeychick
Verified Customer
Verified Customer
Service Price Transparency
Sep 29, 2024 -
Maus Nissan of New Port Richey responded
Thank you very much, here at Maus Nissan we value you as a customer and appreciate your feedback. Mary does a fantastic job taking care of our guests- thanks for recognizing her! Wait times are always an area we can work on, and have made improvements, with more to come! We look forward to serving you for years to come - so let us know if there is anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day!
- Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138
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