Marketing Team
Marketing Team at Crain Hyundai of Fayetteville

Marketing Team | Page 5

Marketing Dept

Crain Hyundai of Fayetteville

1919 West Foxglove Drive
Fayetteville, AR 72704

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115 Reviews
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115 Reviews

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115 Reviews of Marketing Team

May 17, 2022

Dealership Rating
Employee Rating

Didn't help me with. HELP I NEEDED FOR MY CAR told.me after I buy need tires I could call the seller More

by Demarcuslott22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 17, 2022

Crain Hyundai of Fayetteville responded

Mr. Lott, As you and I discussed, your tires have a separate warranty from your vehicle. The tires are not made by Hyundai and as such not warrantied by Hyundai. The tire warranty from the tire manufacturer is generally with your new car manual. It is my understanding that one of your tires was punctured by a nail on the sidewall. Because the sidewall was punctured, we cannot repair the tire. I understand that it is frustrating to have to replace a tire. If you have additional questions or comments feel free to call me at 479-695-5807 or email me at richardmcgaugh@crainteam.net. Regards, Rick McGaugh Customer Relations Manager Crain Hyundai of Fayetteville

May 12, 2022

Dealership Rating
Employee Rating

fast service, good mechanics, close to home, easy to get in and get out of dealership More

by LDEAVENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2022

Crain Hyundai of Fayetteville responded

Thank you so much for your 5 Star review and kind words. The entire Crainteam appreciates and thanks you for your business. Best regards, Rick McGaugh Crain Hyundai of Fayetteville

May 08, 2022

Dealership Rating
Employee Rating

Outstanding service. Everyone very friendly. Dealership and cars very clean. They detained and filled my vehicle with gas. More

by Lance357
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 08, 2022

Lance357 responded

Great Dealership!

May 07, 2022

Dealership Rating
Employee Rating

Totally disappointed with my last experience. They just change the engine oil. It wasn't washed properly from outside and they do not clean from inside. Then what is the purpose of giving my car More

by Sagar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 09, 2022

Crain Hyundai of Fayetteville responded

Mr. Sagar, As we discussed on the phone we do not wash vehicles on days that it is raining or if the car wash is being serviced. I apologize if no one communicated those exceptions to you. As far as your battery is concerned, obviously there were no issues with the battery when we serviced the vehicle or you would not have been able to drive it for a week. It is possible that there was an electrical drain such as leaving lights on. As I indicated to you, call the service department and make an appointment and we are happy to inspect the battery and replace it if necessary. If you have additional comments or questions please call 479-695-5807 or email me at richardmcgaugh@crainteam.net.. Regards, Rick McGaugh Customer Relations Manager Crain Hyundai of Fayetteville

May 06, 2022

Dealership Rating
Employee Rating

They were prompt and efficient. They kept me informed with what was going on with my vehicle. More

by coenentina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 06, 2022

Dealership Rating
Employee Rating

The service was outstanding. .The people working there were great..all so appreciate having my car washed.. More

by John buzbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 05, 2022

Dealership Rating
Employee Rating

Sevice was great. Genesis pick up and delivery was great. Miscommunicaation on delivery back to my location but all worked out. More

by wld.realtor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 05, 2022

Dealership Rating
Employee Rating

Everyone was friendly and helpful. Dealership was inviting and clean. Receptionist was very friendly. She gave my kids candy. More

by MJACOBS214
Customer Service
Friendliness
Price
Recommend Dealer
Yes

May 04, 2022

Dealership Rating
Employee Rating

Good work and fast at getting my car serviced. Very friendly. The wait was not long. More

by sherri.sherrets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 03, 2022

Dealership Rating
Employee Rating

I was very happy with the service , appreciate providing water while waiting , the fella who gave me the report about my recall was very professional. !! I was not expecting a car wash !! It was the best I More

by Ivaleen bolstad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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