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Mark Yacobucci
19 Reviews
19 Reviews
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19 Reviews of Mark Yacobucci
October 14, 2026
I’d like to start by saying that this entire experience has been extremely disappointing, to say the least. I’ve never felt the need to leave a review of this nature before, and I gave it considerable thou has been extremely disappointing, to say the least. I’ve never felt the need to leave a review of this nature before, and I gave it considerable thought before deciding to share my experience. I purchased a truck from this dealership approximately a month ago. Before finalizing the purchase, I specifically asked whether the truck’s fuel and DEF tanks would be filled, and I was assured that they would be. With that understanding, I agreed to move forward with the purchase. Unfortunately, after signing the paperwork and returning to the truck, I discovered that it had only 50 miles of range remaining. By this point, the dealership had closed, so they were unable to fill the tank. However, my salesperson, Mark Yacobucci, assured me that he would speak with his manager about providing a fuel card or, if necessary, cover the cost out of his own pocket. Considering I live over an hour away from the dealership, making a roughly three-hour round trip just to have the tank filled was not a reasonable solution. For reference, this truck has a 48-gallon fuel tank, which I had to fill immediately after leaving the dealership at a cost of nearly $250. A day or two later, I gathered the remaining paperwork the dealership had requested and sent it to Mark. In that message, I also thanked him in advance for following through on his promise regarding the fuel card. Unfortunately, that message went unanswered for approximately three weeks. The only communication I received during that time consisted of several emails requesting that I leave a positive review of my experience. I responded to those emails asking about the fuel card I had been promised, but once again received no response. I even called and left a voicemail, which also went unanswered. While having to spend nearly $250 on fuel after being assured the tank would be filled is frustrating enough, what bothers me most is the complete lack of communication and follow-through afterward. I was patient, understanding, and gave the dealership multiple opportunities to address the situation. Instead, I was left feeling completely disregarded. To add to this, during the purchasing process, I had already spent approximately two hours waiting for Mark while he assisted another customer. Rather than asking to work with another salesperson, I chose to be patient and wait for him. At the time, I didn’t think much of it, but given everything that has happened since, it only adds to my disappointment with the overall experience. Ultimately, this situation was never just about the cost of filling the truck. It was about a promise made during the purchase, the expectation that it would be honored, and the basic courtesy of responding to a customer when an issue arises. I held off on writing this review because I genuinely wanted to give the dealership an opportunity to make things right. Unfortunately, after several weeks and multiple unanswered attempts to communicate, I feel I’ve been left with little choice but to share my experience. I am extremely disappointed with how this entire situation has been handled. Based on my experience, I cannot recommend this dealership, and I do not see myself doing business with them again in the future. More
by Nate
Verified CustomerSeptember 16, 2026
Mark Yacobucci was our salesman and he was awesome. He was very friendly and attentive to our needs. We talked to him prior to going to the dealership and he had everything ready he wanted to show us He was very friendly and attentive to our needs. We talked to him prior to going to the dealership and he had everything ready he wanted to show us matching our requests. Anything we wanted to see he showed us, let us drive and was good at pivoting when a curve ball was thrown his way. When we were done and made our purchases he helped make sure we had everything set up to our liking and offered to be available to help if we had questions down the road. We will definitely buy from Mark again. Not only did he help get the best deal but he did it with a smile. More
by KNG
August 22, 2026
Awesome great buying experience, timely straight forward no xx. Highly recommended buying without the hassle and pressure of usual dealerships no xx. Highly recommended buying without the hassle and pressure of usual dealerships More
by ahasbach
Other Employees Tagged: Adam Zlojutro
August 10, 2026
The only person to really help me was Nick. He should be running the entire dealership. He should be running the entire dealership. More
by WATERELEMENT27
Other Employees Tagged: Dan Russell, Nick El Faye
July 21, 2026
Mark was phenomenal to work with. He was very organized, professional and accommodating for my wife and I. He was very patient with us, got to know us and gave us his all. Overall A+ He was very organized, professional and accommodating for my wife and I. He was very patient with us, got to know us and gave us his all. Overall A+ rating for him, couldn't have asked for a better salesman to work with! More
by rmcerrito
July 19, 2026
DO NOT TRUST MONTROSE FORD — Their financing department is downright deceptive and reckless. I worked with Mark Yacobucci, who promised me straight-up that my credit application would ONLY be submitted to is downright deceptive and reckless. I worked with Mark Yacobucci, who promised me straight-up that my credit application would ONLY be submitted to Ford Credit, the proper lender for the ‘26 Roush Nitemate F-150 XL truck. He said via text, “Good news on that I think you will like...there are only 2 banks that fully value and do the Roush lines. Ford is the main one. So, it will not be sent to random places. It is safe. I appreciate you. “ That was an outright lie. Jessica in Finance (who mysteriously doesn’t even appear on this website employee list) completely ignored my explicit instructions. Instead, she submitted my credit information to multiple banks without my approval. This led to numerous hard credit inquiries that damaged my credit score. This wasn’t just careless, it was intentional. They try to get as many hits on your credit as possible before finally sending it to Ford Credit, just to jack up the interest rates. I had to re-freeze my credit while they were ignoring my calls and texts to pull the application as a result. When I confronted them, they gave false excuses, including Jessica leaving a voicemail claiming Ford Credit won’t finance the non-supercharged Roush Nitemate truck — a pure lie confirmed directly by Ford Motor Company’s financing reps(Ford Credit). The whole ordeal is their trick to force customers into higher rates. On top of this, Montrose Ford hides the full rebate offers from customers to squeeze more money out of us. Trying to get anyone on the phone is a nightmare because they ignore calls from customers they’ve already screwed over or are in the process of squeezing more from. For those of you who aren’t aware the APR for 60-84 months as of this posting 7/19/26 is 2.9% APR with Ford Credit for qualified buyers like myself. Other bank rates won’t touch that. If you value your credit and your wallet, steer far clear of this dealership. They don’t just push a hard sell , they play dirty with your financial information, lie to your face, and have no respect for their customers. IF YOU KNOW, YOU KNOW. More
by Jax
Other Employees Tagged: Jessica- Finance Manager
July 04, 2026
Mark was great, someone you felt was truly trying to help you get through the process and get the deal you were looking. He understands that a good experience now can lead to more opportunity in the future. you get through the process and get the deal you were looking. He understands that a good experience now can lead to more opportunity in the future. More
by Jeremy
