Mark Sparlin
Mark Sparlin at Patriot Chevrolet

Mark Sparlin | Page 9

Service Manager

Patriot Chevrolet

3800 SE Adams Rd
Bartlesville, OK 74006

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4.6
181 Reviews
4.6

181 Reviews

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181 Reviews of Mark Sparlin

August 09, 2024

Dealership Rating
Employee Rating

Scam artists. Had my vehicle towed here after it would not start since it was the dealership I bought it from. Initially told me the battery was good so had to be More

by jperk1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chase Kirby , Andrew and Taylor

Aug 09, 2024

Patriot Chevrolet responded

We apologize but was towed because it would not start (which was the starter) we fixed it then after we got it started it needed an engine due to being over 18k miles due for an oil change. The money you were charged was to get it started which was the initial problem you had it towed in for. We do strive to be perfect but we know we fall short sometimes but we cant make you change your oil, especially when you have them for free. If we can help in any other way please let me know.

Aug 10, 2024

Patriot Chevrolet responded

Once again we apologize for the inconvenience any of this may have caused would be more than happy to assist you and send you all codes and diagnostics if you would like. Let me know how we can help and will try and help.

Aug 10, 2024

jperk1989 responded

No need to lie to make it sound better. It was nothing you all said it was so you might want to check your diagnostics or “trained” technicians. It was towed because you were pinning us in a corner telling us we had to pay almost 10,000 dollars to get it fixed when that wasn’t the case. I had the oil changed literally the day before and the paperwork was in the glove box which I told you all. I had my oil changed atleast three times by your service department and only once was it free the others were way overpriced so we took it elsewhere. We do not live local to your dealership so it was also out of convenience. Funny how magically it doesn’t need a new motor now and we are saving over 8000.00…y’all have done enough which was nothing.

August 09, 2024

Dealership Rating
Employee Rating

Great service! Very easy. Scheduled online and they took it straight in. Done in no time More

by countercide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chase Kirby

June 11, 2024

Dealership Rating
Employee Rating

Everyone I encountered was very polite and easy to deal with! The whole experience was quick and easy! More

by hkiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chase Kirby

Jun 29, 2024

Patriot Chevrolet responded

Thank you for the 5-star review! We're thrilled to hear that you found our dealership easy to deal with and appreciated our wide selection. We appreciate your feedback and look forward to assisting you again in the future!

May 06, 2024

Dealership Rating
Employee Rating

I have a hole in my dash board right by my air bag now which is where you all replaced my recalled airbag! So to say I’m more than a little upset is an understatement. The only reason you all haven’t gott More

by Jmkidj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chase Kirby

April 30, 2024

Dealership Rating
Employee Rating

They had great customer service and were quick about getting me in. They explained everything and let me know what to expect. More

by brianneobrien
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chase Kirby

April 12, 2024

Dealership Rating
Employee Rating

Helpful and super kind. Willing to give all information on the vehicle. Good quality and great service. More

by Zander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Knighton, Chase Kirby, Nicklaus Waite , Casey Bierman, Chris Seabolt

March 08, 2024

Dealership Rating
Employee Rating

Trash The worst dealership I have ever dealt with in my life they try to take advantage of me multiple times I will never go there and I’m been waiting on management to call me. They will not call me. They More

by stevenmoyagoldman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Seth Knighton, Chase Kirby, Paul Aaron, Nicklaus Waite , Casey Bierman, Emily Clark, Aaron Freeman, Chris Seabolt, Nicolas Vaughan

March 03, 2024

Dealership Rating
Employee Rating

As always the service department has friendly workers and they do a good job on my vehicle. More

by hinkley.me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chase Kirby

February 06, 2024

Dealership Rating
Employee Rating

Made appointment on line, got there before scheduled appt. Waited on vehicle and left when it was finished. No problems More

by jwolfe5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 18, 2024

Dealership Rating
Employee Rating

Great folks around there they work hard to make sure you are taken care of great community of people up there More

by noah.sanders4
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chase Kirby

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