Mark Rodgers

Great salesmen they found and went and got the vehicle I wanted. The purchase process was so smooth. wanted. The purchase process was so smooth. More

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Based on my experience, this dealership is not trustworthy and I would strongly caution others before making any purchase here. Misrepresented vehicle options, refused to return my money, forc trustworthy and I would strongly caution others before making any purchase here. Misrepresented vehicle options, refused to return my money, forced trade-in pressure, and multiple discripencies, bad faith conducts, denial of service, and billing issues. I was double charged and later found significant discrepancies in the documents provided versus my contract and payment records. Despite repeated attempts over several weeks, there has been no meaningful response or clarification. The lack of transparency and ongoing silence reflects very poor business practices and bad faith handling of customer issues. The worst part has been the General Manager’s delibrate lack of responsiveness, delay games and overall mishandling of the situation. Repeated attempts to resolve the issue were ignored, reflecting poor communication and bad faith business practices. More

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Can I give them 0 stars? Misled ...I purchased a pre-owned truck through them from out of state and the process was a horror! I am still owed an original spare key and part o Misled ...I purchased a pre-owned truck through them from out of state and the process was a horror! I am still owed an original spare key and part of the money I spent to GET a spare key from my local dealership! We agreed on a cost for the key and that a key would be sent to me - they haven't paid the full agreed upon cost and ... shock... I have NEVER been sent a key by them. This has been going on since December. The Sales Manager and the General Manager have dodged my calls and no one in the company has responded to voicemails left in months. I have it in writing that they will provide me with both the funds and a key - they choose to ghost me instead. They aren't worth the trouble. DON'T DO BUSINESS WITH THESE CROOKS! More

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