Mark Retherford
Mark Retherford at Sierra Toyota

Mark Retherford | Page 2

Service Advisor

Sierra Toyota

2596 East Fry Blvd
Sierra Vista, AZ 85635

Contact Me
5.0
314 Reviews

Dealership Experience

5 yrs, 6 mos

Industry Experience

18 yrs, 7 mos

Languages Spoken

English English

5.0

314 Reviews

Write a Review

314 Reviews of Mark Retherford

February 23, 2024

Dealership Rating
Employee Rating

Welcoming staff & right to the point with the service. Mark is amazing! I feel like home when I visit my dealership. And the coffee is superb!! More

by go4772
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Herrera , Adam Valencia

Apr 09, 2024

Sierra Toyota responded

Thank you! We're glad you feel at home with us and enjoy our service and coffee.

February 20, 2024

Dealership Rating
Employee Rating

Service couldn't have been better. We had to be towed after hours. By 8 AM I had a call with a diagnosis. More

by Bruce.B
Service Price Transparency
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Recommend Dealer
Yes
Apr 09, 2024

Sierra Toyota responded

Thank you for your feedback! We're pleased to hear that our service met your expectations and that you received a prompt diagnosis.

February 20, 2024

Dealership Rating
Employee Rating

Thank you for the great service at Toyota service dept. Carlos was awesome as he got my oil change in and out even when I was delayed in getting there to pick up my vehicle due to my appointment. And a com More

by LJLENGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Herrera

Apr 09, 2024

Sierra Toyota responded

Thank you! We're glad Carlos provided great service and made your visit smooth. Your satisfaction is our priority, and we're grateful for your feedback.

February 19, 2024

Dealership Rating
Employee Rating

The service was great. Thank you for the complimentary car wash service. We really appreciate it. More

by mjusa2019
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Austin Fornof, Robert Beyer, Emily Magana, Carlos Herrera , Nick Kochenderfer, Melanie Tucker, Adam Valencia, Andrea

Apr 09, 2024

Sierra Toyota responded

Thank you! We're glad you enjoyed the service, including the complimentary car wash.

February 16, 2024

Dealership Rating
Employee Rating

The last I took the car into the shop was early and got out after returning the dealership. No problem was detected, and car was ready to roll. More

by Mitsutama
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Emily Magana

Apr 11, 2024

Sierra Toyota responded

That's great to hear that your recent visit to the shop went smoothly and efficiently! Having no problems detected and getting your car back quickly can make a big difference in your day. If you ever need anything else or have any questions in the future, feel free to reach out. We're here to help keep your car running smoothly!

January 27, 2024

Dealership Rating
Employee Rating

Had a tire that needed air two weeks in a row. No reservation was to be had on Friday, called PV Toyota for reservation. Got one, and they could not find the flaw in the tire. They said they ch More

by Mitsutama
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

January 26, 2024

Dealership Rating
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I like this dealership. They have done good work on my cars and have treated me fairly every time, occasionally giving me a break on labor costs. More

by AZ Scott
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Austin Fornof , Jared Pangus

January 15, 2024

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Employee Rating

Mark explained everything in detail and gave options to what needed to be done. Was quick in returning phone calls. More

by i_love_kids_2
Service Price Transparency
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Recommend Dealer
Yes

January 14, 2024

Dealership Rating
Employee Rating

Very happy with the work there, from the service writer to the parts department to Andrew the mechanic to Linda who transports me to and from my house and Jill the cashier everybody treats me very well and More

by kennyshotrods
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Acosta , Andrew, the technician

January 09, 2024

Dealership Rating
Employee Rating

Very friendly and trustworthy. I bring all my vehicles here for service. Mark in service and Daniel in parts are always very helpful. More

by Xavier85635
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Acosta

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