Mark Ramputi
Mark Ramputi at Tasca Buick GMC Clearwater

Mark Ramputi

Service Advisor

Tasca Buick GMC Clearwater

18200 US Highway 19 N
Clearwater, FL 33767

4.1
16 Reviews
4.1

16 Reviews

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16 Reviews of Mark Ramputi

October 07, 2026

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If you want to get robbed by someone without them using a gun get service done at Tasca GMC in Clearwater. I took my 2012 Acadia Denali in for an issue of my driver power seat not working at all. My car was More

by poegoe102
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Joe Humet , Not a

Oct 07, 2026

Tasca Buick GMC Clearwater responded

We appreciate every customer taking the time to share their experience, even when the version presented leaves out some rather important facts. Your vehicle came to us with a non-functioning power seat and a diagnosis from another GM dealership that the memory seat module was defective. Rather than simply installing a part you purchased on eBay and hoping that diagnosis was correct, our technician performed his own diagnostic work. As a result, the seat began operating when the wiring was manipulated, which established that the module was not the problem. That is actually what diagnosis is supposed to accomplish: find the problem rather than replace an expensive part based solely on someone else’s diagnosis. You then suggested that the technician remove the seat bolts and tilt the seat back to gain better access. He did so, and further inspection identified a wiring issue. At that point, additional labor was required to properly access, diagnose, and repair the wiring. Apparently, in your view, an electrical repair underneath a 14-year-old power seat should be accomplished by simply reaching underneath it, taping a wire, and calling it a day. Unfortunately, professional automotive repair doesn't quite work that way. You also state that you were charged $250 per hour and imply that we simply doubled the actual time the technician spent working on your vehicle. That is simply not how our labor billing works. The labor rate and the labor time charged on a repair order are two different things. We charge according to the applicable repair operation and the work required—not based on how long someone happens to be standing next to the vehicle. Perhaps most interestingly, after all of this, we voluntarily reduced your bill by $100 in an effort to address your concerns. Our General Manager also took the time to personally speak with you and review the situation. We have no problem accepting criticism when we get something wrong. What we do have a problem with is a review that takes a legitimate diagnostic process, turns it into a story about being “robbed,” and then presents assumptions about our technicians and billing as facts. We understand that you were unhappy with the price. You are certainly entitled to feel that way. But being unhappy with the cost of a repair does not mean the repair was improper, the technician was incompetent, or that you were charged for work that wasn't performed. The irony is that the very diagnostic process you criticise is what prevented you from spending money replacing a memory seat module that wasn't actually the problem. We stand behind the work performed by our technicians and the integrity of our billing. We are sorry that your experience did not meet your expectations, but we believe the facts tell a considerably different story than the one presented in your review. We wish you and your Acadia many trouble-free miles ahead.

September 22, 2026

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I had a great experience, Julian did an outstanding job. Glad I did this, very happy! More

by Berettalisa
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Recommend Dealer
Yes
Sep 22, 2026

Tasca Buick GMC Clearwater responded

We appreciate your feedback and are glad to hear you had a great experience with our team at Tasca Buick GMC Clearwater. Thank you for choosing us.

August 12, 2026

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Check in process is fast & efficient. Mark is pleasant and goes the extra mile for the custimers More

by Edv50511
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Recommend Dealer
Yes
Aug 13, 2026

Tasca Buick GMC Clearwater responded

Thank you for recognizing our fast check-in process and attentive service at Tasca Buick GMC Clearwater. We appreciate your feedback.

July 13, 2026

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Mark is awesome! It is always great to work with him when I need to bring my Envista in. He’s transparent and upfront with information. So far my experience with the More

by Stevencljr
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Recommend Dealer
Yes
Jul 14, 2026

Tasca Buick GMC Clearwater responded

Thank you for sharing your positive experience with our team at Tasca Buick GMC Clearwater. We appreciate your feedback and your continued trust in us for your Envista needs.

May 04, 2026

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I had a great experience Tasca Buick. We were visiting for out of town when suddenly the car just died. Had it towed to Tasca and they went to work on it right away. Fixed the issue, than More

by Plambeck839
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 07, 2026

Tasca Buick GMC Clearwater responded

Thank you for sharing your experience with Tasca Buick GMC Clearwater. We're glad we could assist you quickly and provide transportation during your repair. We appreciate your feedback.

April 18, 2026

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Great service experience! Completely transparent and honest, providing me with a text and email of what the technician found wrong with my truck. No pressure sales or ridicul More

by jskhome5953
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Recommend Dealer
Yes
Apr 19, 2026

Tasca Buick GMC Clearwater responded

Thank you for sharing your experience. We appreciate your recognition of our transparency and honest service. Tasca Buick GMC Clearwater values your trust and feedback.

April 09, 2026

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To be honest, the entire deal was a complete scam. The vehicle has a major problem with the transmission—no wonder they made me sign a waiver agreeing not to claim any warranty coverage. I deeply regr More

by Wilfredo Guardiola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joe Clagg , Deja Caulk

Apr 12, 2026

Tasca Buick GMC Clearwater responded

Hello Wilfredo, Your satisfaction is important to us. We would like the chance to speak with you about your experience with the pre-owned vehicle you purchased from our Sales Team. Please reach out to us when you have a moment to further discuss. Thank you, Tasca Buick GMC Customer Care Team info.buickgmcclearwater@tasca.com 727-205-6771

Apr 23, 2026

Tasca Buick GMC Clearwater responded

Hello Wilfredo, We're sorry to hear about your experience and appreciate you sharing your concerns. We want to clarify a few important details for transparency. At the time of purchase, the vehicle was sold AS-IS, clearly outlined and agreed upon in writing. You also declined to purchase an extended service contract for added protection. After several weeks of ownership without any communication regarding concerns, we reached out to you as soon as we became aware of your review. At that point, you had already taken the vehicle to another dealership. We then offered to perform the necessary repairs ourselves at a significantly reduced cost, approximately $1,000 less, and were willing to assist further with only partial participation on your end. We understand unexpected vehicle issues can be frustrating, but we made a good faith effort to provide a cost effective solution. We remain open to working with you and encourage you to contact us directly so we can still try to resolve this matter together.

Apr 23, 2026

Wilfredo Guardiola responded

I took the vehicle to another dealership, but I did so at your specific request. I had offered to bring the vehicle to you so that you could verify the fault yourselves, but you told me—due to the distance—to take it to that other dealership instead. Furthermore, you offered me a vehicle that was supposedly in excellent condition—one that you claimed to have inspected and even serviced, including a complete fluid change—none of which turned out to be true. I purchased the vehicle from you with the confidence that I was making a sound investment with a trustworthy dealership; however, that is not the experience I am currently having. As I mentioned, you only reached out once you saw that my initial review was negative. It is frustrating to be obligated to pay $36,000 for a damaged vehicle, only to now find myself compelled to invest an additional $4,500. This suggests that you do not properly inspect your vehicles before selling them—a fact compounded by the impression you give that you care about buyer reviews, which also appears to be untrue. I had to call Mr. Rangel repeatedly over the course of several days, only for him to finally respond by telling me that his "assistance" consisted of me paying the $4,500 to cover the damages myself

March 30, 2026

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My first visit at Tasca was a great experience. Mark was very easy to work with and he handled the process very professionally. They earned my business. More

by jjkorienek
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Recommend Dealer
Yes

Other Employees Tagged: Joe Humes

Mar 30, 2026

Tasca Buick GMC Clearwater responded

Thank you for choosing Tasca Buick GMC Clearwater. We're glad our team made your first visit smooth. We appreciate your business.

March 16, 2026

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I went into Tasca to look into a concern. My sales representative Dan was out on personal leave. Deja was very professional and polite and didn’t hesitate to assist me while in need Deja is v More

by Franco527
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Recommend Dealer
Yes
Mar 16, 2026

Tasca Buick GMC Clearwater responded

Our team appreciates your recognition of the assistance you received at Tasca Buick GMC Clearwater. Thank you for sharing your experience.

December 22, 2025

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Employee Rating

I had an excellent experience at Tasca Buick GMC of Clearwater. I was in and out in under an hour, and my service advisor, Mark, was fantastic. He walked me through how my oil and tires looked, explain More

by Sue
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 22, 2025

Tasca Buick GMC Clearwater responded

We appreciate you sharing your experience with us. Our team at Tasca Buick GMC Clearwater values clear communication and honest service. Thank you for choosing us.

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