Mark Norman | Page 2
Service Advisor
Chevrolet Buick GMC Cadillac of Murfreesboro
960 John R Rice Blvd
Murfreesboro, TN 37129
65 Reviews
Write a Review65 Reviews of Mark Norman
March 15, 2024
I had an appointment set for 11am and it took over 2 hours for my car to get two simple routine services done. On top of the amount of time that it took, I had asked to get both of my headlights changed hours for my car to get two simple routine services done. On top of the amount of time that it took, I had asked to get both of my headlights changed and when I picked up my car, they told me they only did one because the other one wasn’t out even though I had asked for both to be changed. Lastly, I have called back to discuss this with someone and no one will return my phone calls More
Other Employees Tagged: Brandon Dyer
February 18, 2024
Dealership is professional and accommodating. Provides excellent, high quality service on my GMC Canyon. I will not take it anywhere else. Provides excellent, high quality service on my GMC Canyon. I will not take it anywhere else. More
Other Employees Tagged: Brandon Dyer
March 06, 2023
Has ok service, but the last 2 oil services have found they reset the original configuration of door locks and such. Its very irritating because my wife has to get me to set everything back up to our pref they reset the original configuration of door locks and such. Its very irritating because my wife has to get me to set everything back up to our preferences. The dealership should have a procedure to ensure the car is put back into the customer's configuration. More
Other Employees Tagged: Brandon Dyer
May 26, 2022
First visit to dealership. Moved here last year. Took my 2016 Corvette for regular service. They competed service abd and left car with window down in a rain storm. Sent a wo Moved here last year. Took my 2016 Corvette for regular service. They competed service abd and left car with window down in a rain storm. Sent a worker to wipe off. All service manager said was sorry about that. Corvette owners are a bit more meticulous about their cars than a service truck with vinyl seats. I expected better care for my car than i received. Will seek out another service provider More
September 21, 2021
I see why this dealership goes away free oil changes when you buy the vehicle it just keep on putting you off to get them done had an issue with my vehicle a while back took it in they corrected the issue th you buy the vehicle it just keep on putting you off to get them done had an issue with my vehicle a while back took it in they corrected the issue there was supposed to have done the oil change and the tire rotation but I was sold by a particular person and service that they forgot to do it no problem I'll bring it back I was also told that Saturdays was pretty much just for the oil changes to bring it in at any time they would take care of it well again I came back to the dealership and they said I had a 2-hour wait I should have made an appointment so who knows what's going on there My name is George Lockwood More
Other Employees Tagged: Brandon Dyer
December 08, 2020
I use this dealership because they always provide great service the first time. I've come to expect great service from them because they always provide great service. I only trust Chevy of MBoro to work on service the first time. I've come to expect great service from them because they always provide great service. I only trust Chevy of MBoro to work on my Duramax. More
Other Employees Tagged: Justin Young

