Mark Matuszewski | Page 7

Sprinter oil change Awesome job and no delays . Mark is great. The work was done professionally . It is hard to find a dealership that works on our navion rv. Awesome job and no delays . Mark is great. The work was done professionally . It is hard to find a dealership that works on our navion rv. More

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The best! St. Charles Mercedes service center is the best out there! The greatest people who provide personalized, caring professional service in a fabulous en St. Charles Mercedes service center is the best out there! The greatest people who provide personalized, caring professional service in a fabulous environment! I will never go anywhere else! More

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Overcharge Think twice before going into this dealership, call around and compare prices before bringing in you're car. There's usually a 50% to 100% markup on p Think twice before going into this dealership, call around and compare prices before bringing in you're car. There's usually a 50% to 100% markup on parts pricing on cars in the shop only. For sprinter vans they usually sell there DPF a little to high and they usually keep the core with them so they can return to MercedesBenz and get credit back for them not the customer. Smart cars are the worst because this location is one of the only few left in Illinois still providing services to this vehicles. Just because there always nice to you don't mean they can't rip you off. More

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Great service and friendly people Great customer orientation, the service was done one time and fantastic job done by Mark Matuszewski . Great at follow up as well. I'm extremely happy Great customer orientation, the service was done one time and fantastic job done by Mark Matuszewski . Great at follow up as well. I'm extremely happy with that dealership. More

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Service and Purchase Always had good experience with the Service Dept. Now have had a good experience with the Sales Dept. Love my new Mercedes Benz!! Great Job Mercedes Always had good experience with the Service Dept. Now have had a good experience with the Sales Dept. Love my new Mercedes Benz!! Great Job Mercedes Benz of St Charles!! More

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Pick up and loaner for routine service Courteous at all times. Pick up of my vehicle made at a convenient time. A loaner left for my use. Perfect experience in every way.! Courteous at all times. Pick up of my vehicle made at a convenient time. A loaner left for my use. Perfect experience in every way.! More

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Generous service received. Had a problem with my Air Conditioner, and was just out of warranty, but they covered the service. I am again driving in cool comfort and luxury agai Had a problem with my Air Conditioner, and was just out of warranty, but they covered the service. I am again driving in cool comfort and luxury again. More

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Always pleased with service Mark is always professional, Listens to my questions and gives good advice. I am glad I have a Sprinter service center close to me. I have called Mark is always professional, Listens to my questions and gives good advice. I am glad I have a Sprinter service center close to me. I have called him with questions when in the road and he has helped me out. More

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Sprinter Sevice I have had the best service on my Sprinter at St Charles Mercedes. I’ve visited other locations when I travel, but none have matched the customer serv I have had the best service on my Sprinter at St Charles Mercedes. I’ve visited other locations when I travel, but none have matched the customer service at St Charles. More

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oil change the service department was very helpful . they were very kind to my needs. there is only one thing wrong with my sprinter and I hope someone from Merc the service department was very helpful . they were very kind to my needs. there is only one thing wrong with my sprinter and I hope someone from Mercedes - Benz could help me out with. I am having service rust coming out on my sprinter. the van is only 4 years old can you tell me who I can talk to about this ! thank you Mickey Damhauser More

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