Mark Leslie
Mark Leslie at Aventura Chrysler Jeep Dodge Ram

Mark Leslie | Page 7

Service Director

Aventura Chrysler Jeep Dodge Ram

2198 NE 163rd St
North Miami Beach, FL 33162

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4.2
91 Reviews
4.2

91 Reviews

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91 Reviews of Mark Leslie

September 11, 2023

Dealership Rating
Employee Rating

All the people ( Shannon first) were very kind …… everything has been on time I have been very very happy More

by massimoalessia72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oren Cohen, Yosvany Alvarez, Alexandro Sensebe, Sebastian Pichardo, Arthur Kunhardt , Patrick Arvelo, Michael Katz, David Perrin, Paul Stern, Shannon

Sep 11, 2023

Aventura Chrysler Jeep Dodge Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 12, 2023

Dealership Rating
Employee Rating

Shannon is amazing. Great communication and customer service. So professional and friendly. You definitely feel heard with Shannon. More

by sldunbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oren Cohen, Yosvany Alvarez, Alexandro Sensebe, Sebastian Pichardo, Arthur Kunhardt , Patrick Arvelo, Michael Katz, David Perrin, Paul Stern

Aug 14, 2023

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 27, 2023

Dealership Rating
Employee Rating

Amazing lever of service and communication. Grateful for the surprise car wash and detailing as well! More

by chargerjoe1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2023

Aventura Chrysler Jeep Dodge Ram responded

Thank you again for this positive feedback, Joseph!

July 11, 2023

Dealership Rating
Employee Rating

Wasn’t able to work a deal. Pretty sad how Ford was offering more money for a (Jeep product). Brought my appraisal paperwork from ford to see if maybe they could match it. They More

by Edris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 11, 2023

Aventura Chrysler Jeep Dodge Ram responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 05, 2023

Dealership Rating
Employee Rating

Julio Nino is the best service advisor. I highly recommend him for all of your needs. He definitely goes the extra mile. The mechanic that did the work on my car was excellent. He stayed More

by BRUCE42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 05, 2023

Aventura Chrysler Jeep Dodge Ram responded

Great to see you back with us again, Bruce!

June 27, 2023

Dealership Rating
Employee Rating

Great customer service just extremely timely but would recommend to my friends and family and colleagues More

by ashleyjean305
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Oren Cohen, Yosvany Alvarez, Alexandro Sensebe, Sebastian Pichardo, Arthur Kunhardt , Patrick Arvelo, Michael Katz, David Perrin, Paul Stern

Jun 27, 2023

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your time and kind words! We appreciate your response and will be here for any needs you should have in the future. Have a wonderful day!

June 26, 2023

Dealership Rating
Employee Rating

Unprofessional. Has a tendency to cover up service advisors regarding unnecessary customer cars repairs. Rude. Willing to mislead customers providing false statement More

by boldern99
Service Price Transparency
Recommend Dealer
No
Jun 26, 2023

Aventura Chrysler Jeep Dodge Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 07, 2023

Dealership Rating
Employee Rating

Pleased to leave another 5 star review- All Stars- Mark, Felipe, Bernard, and Brian literally make me feel like family. More

by Robertbambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe

Jun 07, 2023

Aventura Chrysler Jeep Dodge Ram responded

We always appreciate your frequent and ongoing support!

May 25, 2023

Dealership Rating
Employee Rating

I love the customer service skills! This is home away from home…I’m always comfortable and well taken care of More

by DBOOTHE93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oren Cohen, Yosvany Alvarez, Alexandro Sensebe, Sebastian Pichardo, Arthur Kunhardt , Patrick Arvelo, Michael Katz, David Perrin, Paul Stern, Steve and Robert are excellent

May 25, 2023

Aventura Chrysler Jeep Dodge Ram responded

Great to see you back again so soon, Dawn!

May 25, 2023

Aventura Chrysler Jeep Dodge Ram responded

.

May 03, 2023

Dealership Rating
Employee Rating

I took my vehicle in for an issue that made my car undrivable. Mark and Shannon were straight forward and honest. There’s nothing more important than honesty and integrity in the auto service industr More

by garciakent3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Mcdonald

May 03, 2023

Aventura Chrysler Jeep Dodge Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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