Mark Leslie | Page 7

Wasn’t able to work a deal. Pretty sad how Ford was offering more money for a (Jeep product). Brought my appraisal paperwork from ford to see if maybe they could match it. They Pretty sad how Ford was offering more money for a (Jeep product). Brought my appraisal paperwork from ford to see if maybe they could match it. They were 12k under the offer ford gave me! No manager T.O pathetic!!! Hysterical example of a business operation! Joe Perez should look into his sales team! More

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Julio Nino is the best service advisor. I highly recommend him for all of your needs. He definitely goes the extra mile. The mechanic that did the work on my car was excellent. He stayed I highly recommend him for all of your needs. He definitely goes the extra mile. The mechanic that did the work on my car was excellent. He stayed late to finish me up, and that was greatly appreciated. Mark Leslie, (Service Manager) really knows his stuff. He runs a tight ship and makes the customers experience outstanding! This dealership is highly recommended! More

by BRUCE42 Verified Customer Verified Customer

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Great customer service just extremely timely but would recommend to my friends and family and colleagues recommend to my friends and family and colleagues More

by ashleyjean305 Verified Customer Verified Customer

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Unprofessional. Has a tendency to cover up service advisors regarding unnecessary customer cars repairs. Rude. Willing to mislead customers providing false statement Has a tendency to cover up service advisors regarding unnecessary customer cars repairs. Rude. Willing to mislead customers providing false statements verbally and in writing. More

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Pleased to leave another 5 star review- All Stars- Mark, Felipe, Bernard, and Brian literally make me feel like family. Felipe, Bernard, and Brian literally make me feel like family. More

by Robertbambo Verified Customer Verified Customer

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I love the customer service skills! This is home away from home…I’m always comfortable and well taken care of This is home away from home…I’m always comfortable and well taken care of More

by DBOOTHE93 Verified Customer Verified Customer

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I took my vehicle in for an issue that made my car undrivable. Mark and Shannon were straight forward and honest. There’s nothing more important than honesty and integrity in the auto service industr undrivable. Mark and Shannon were straight forward and honest. There’s nothing more important than honesty and integrity in the auto service industry and Aventura Dodge Service department owned it. It was a pleasure doing business and I will be back. More

by garciakent3 Verified Customer Verified Customer

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Robeto Ortiz atendió mi caso con prontitud y comprensión; fue posible resolver gran parte de lo solicitado, recomiendo ser mas rigurosos con las labores mecanicas para evitar reclamaciones posteriores, por e fue posible resolver gran parte de lo solicitado, recomiendo ser mas rigurosos con las labores mecanicas para evitar reclamaciones posteriores, por ejemplo mi alineación no quedó a satisfación ni pidiendo garantia sobre la misma. More

by CORCON2020 Verified Customer Verified Customer

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worse service ever ! shannon was great but company in general really bad ! i have a recall on my car and they don't have any idea when the part is going to be ready shannon was great but company in general really bad ! i have a recall on my car and they don't have any idea when the part is going to be ready More

by leitoamaya Verified Customer Verified Customer

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Manager Mark Makes Major Moves! Definitely an asset, genuine guy who makes my experience 100, every time. Definitely an asset, genuine guy who makes my experience 100, every time. More

by Robertbambo Verified Customer Verified Customer

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