Mark Forcucci | Page 64

16 years of Extreme Excellence Service My wife and I would like to commend the service we get from Mark Forcucci every time we have gone to the dealership. We have been working with Mark f My wife and I would like to commend the service we get from Mark Forcucci every time we have gone to the dealership. We have been working with Mark for over 16 years and would never dream of going anywhere else. Thank you Mark for all of your hard work and dedication Wayne Travis, CEO/President of Mass Installation, Inc Ann Travis, Vice President of Mass Installation, Inc More

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Ronni..Terrific Ronni greeted me with a smile, and was truly interested in my service needs. We made plans for future service appointments. Ronni is in my opinion, Ronni greeted me with a smile, and was truly interested in my service needs. We made plans for future service appointments. Ronni is in my opinion, is a very valuable employee who I can trust with all my car needs. More

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Outstanding Service - As Usual! Mark Forcucci and his team are outstanding. He is my go to person for service on my Lexus LS460L. The work is always done quickly, professionally, a Mark Forcucci and his team are outstanding. He is my go to person for service on my Lexus LS460L. The work is always done quickly, professionally, and completely. It's always nice to see and say hello to RJ Graf and Eric Graf as well. More

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Terrific service I have know Mark F. for 29.years. When I have a problem he is there for me. He attends to my needs without hesitation. What else can I say. I have know Mark F. for 29.years. When I have a problem he is there for me. He attends to my needs without hesitation. What else can I say. More

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Exceptional, Professional and Personal Service!!!! I have owned Lexus cars for the past 22 years and the Lexus RX models since they first came out on the market, trading them in for new ones about ever I have owned Lexus cars for the past 22 years and the Lexus RX models since they first came out on the market, trading them in for new ones about every three years. Obviously, I am very happy with the car. I am equally, if not more so, extremely pleased with the service from Lexus of Sharon, in particular, Mark Forcucci, my service advisor. Mark is a professional who extends personal service. He is extremely knowledgeable, helpful and accommodating. He always addresses my questions and concerns about the car and service, informs me of the options and makes sure that all needed work is done and done well. Because I live some distance from the dealership, the car is valeted when it has to go in for service. I am always notified of the pick-up window of time and always receive a call before the valet comes out to pick up the car and leave a loaner. While the car is in for service, Mark calls to update the status of the car and lets me know when the car will be returned. And, to top it all off, the car is returned service complete, all washed and cleaned, looking great. I doubt most car owners can say that having their cars serviced is made so easy and pleasant. The final clincher here is that Mark and his team are what truly keep me with Lexus. I love my 2013 RX, but have not been happy with the look of newer RX models--that big front grill and the sharp angular lines--- so much so that I have been putting off trading in my car. I was hoping the model would change, but that does not look as though that is going happen. My 2013, though, is getting up there in miles. I have looked at other brands/styles of cars, but I really don't want to give up the reliability and comfort of my Lexus. What really decides it for me is the service: I won't give up the amazing service I get from Mark Forcucci at Herb Chambers Lexus. I will buying another Lexus. More

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" SUPERB " " JoeS" Mark Forcucci is simply amazing his devotion to assisting me and providing service on short notice is nothing short of tremendous , I had " JoeS" Mark Forcucci is simply amazing his devotion to assisting me and providing service on short notice is nothing short of tremendous , I had a problem with my car and he had me in and out within an hour . In this day and age it is difficult to find this kind of care to a customer. Thank you so much More

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