Mark Ethofer | Page 8

Putting Customer at Ease Fair deal with a focus on what I needed. Great help with financing. Made sure I understood my new car. I have never felt better about buying cars than Fair deal with a focus on what I needed. Great help with financing. Made sure I understood my new car. I have never felt better about buying cars than I have at George White. More

by christb137 Verified Customer Verified Customer

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Lacking in customer service 1. Originally I was told there was some "wiggle room" in pricing of the vehicle I purchased. But when it came down to it, my sales person didnt even t 1. Originally I was told there was some "wiggle room" in pricing of the vehicle I purchased. But when it came down to it, my sales person didnt even try to get that price down for me. 2. George White did put in a remote start for me, which was nice and appreciated. 3. I hadn't even had the car for 24 hours and found a giant screw in the front passenger tire. George White fixed it for free. I appreciated that very much. 4. I realized after 2 days of owning the vehicle that it didnt come with floor mats. I find it hard to believe that a car that's barely a year old doesnt have floor mats, or that they were missing when the vehicle was traded in. When I called and spoke to my dealer, he didnt even bother to look or ask the detailing dept if they maybe misplaced the mats. I had to actually ask him to check, which is just not very good customer service. He told me he would give me a call back after he looked into it. When I asked him if he still had my number he said, "I'm sure I do" instead of just taking my number down to be sure. I placed that call at 10am on Thursday March 28th. I never got a call back that day. George White is filled with friendly faces, but the customer service is seriously lacking. Again, I appreciate the remote start and fixing my tire for free, which is why I gave it a 3 star rating. Otherwise it would have been lower. More

by Sldbfj Verified Customer Verified Customer

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had it checked out it ended up being three different things Not very happy was lied to about what was wrong with the vehiclewish they would have been more upfront understanding it was a used vehicle Not very happy was lied to about what was wrong with the vehiclewish they would have been more upfront understanding it was a used vehicle More

by hoytmpi@yahoo.com Verified Customer Verified Customer

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Great experience We purchased a Chevy Cruze and had a wonderful experience, they got us the perfect car for the perfect price ! We got a great trade in value on our tr We purchased a Chevy Cruze and had a wonderful experience, they got us the perfect car for the perfect price ! We got a great trade in value on our truck as well . More

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Great people and service JOHN Twedt have very professional for over the entire Time. I have bought fur over 20 plus cars and trucks Great job Thank you JIM JOHN Twedt have very professional for over the entire Time. I have bought fur over 20 plus cars and trucks Great job Thank you JIM More

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John Consolver. I had a very good experiance with George White Chevrolet of Ames. Our Sales Representative, Brett was extremely professional and trust worthy. I would I had a very good experiance with George White Chevrolet of Ames. Our Sales Representative, Brett was extremely professional and trust worthy. I would so.business there in the future. More

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Excellent Mark bathe and Todd Lee are both great salesman and go above and beyond to make the deal great. I have had several dealings with them so far and plan Mark bathe and Todd Lee are both great salesman and go above and beyond to make the deal great. I have had several dealings with them so far and plan on doing many more! More

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Dedicated Sales Team We have bought several automobiles from George White and have always been treated very well - the one thing that stands out is the extra mile, during We have bought several automobiles from George White and have always been treated very well - the one thing that stands out is the extra mile, during and after the sale, that the sales department goes to make everything easy. Couldn’t imagine going elsewhere for purchasing our autos! More

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