Mark Escobar

I've been taking our vehicles to MBOW for the past 3 years or so and I have always been happy with the service. I have worked with about 5 different Service Advisors, and all have seemed to be honest an years or so and I have always been happy with the service. I have worked with about 5 different Service Advisors, and all have seemed to be honest and has done a great job at keeping me updated on the status of our vehicle(s). It has been nice to have the peace of mind that everything is done correctly. The wait time has not been bad, pricing has not been unreasonable, and the waiting area is nice and comfortable. More

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Great service experience every time. Mark is always fantastic to work with and communicates throughout the service to keep us updated. Mark is always fantastic to work with and communicates throughout the service to keep us updated. More

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I have purchased two cars from Mercedes-Benz of The Woodlands. Excellent service! When it comes time to purchase again, they will be my first choice! I also use them for service and have no complain Woodlands. Excellent service! When it comes time to purchase again, they will be my first choice! I also use them for service and have no complaints. More

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Just had my annual inspection done at MB - The Woodlands. As usual, the experience was great. All the staff I've encountered there were friendly and professional. I highly recommend this dealership. As usual, the experience was great. All the staff I've encountered there were friendly and professional. I highly recommend this dealership. More

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Yesterday I had dropped my car off for its annual service earlier than my appointment. Mark, my advisor and the transportation team were very accommodating to my busy schedule. I was transported to my of earlier than my appointment. Mark, my advisor and the transportation team were very accommodating to my busy schedule. I was transported to my office and pickup at the time requested for my return. Customer service was great! More

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My experience at MB of The Woodlands was excellent as always. Greeted with a smile and quick service, my vehicle was ready in no time. Even with very short notice, the Service Dept got me in on a busy Fr always. Greeted with a smile and quick service, my vehicle was ready in no time. Even with very short notice, the Service Dept got me in on a busy Friday, provided a beautiful loaner vehicle and I picked my vehicle up Saturday afternoon. Thanks, MB of TW! More

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Recently had my 2013 ML serviced. The customer waiting area was clean and welcoming ( great breakfast sandwiches and muffins!). Services were completed timely. Mark Escobar, as always The customer waiting area was clean and welcoming ( great breakfast sandwiches and muffins!). Services were completed timely. Mark Escobar, as always, was a pleasure to work with.. More

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Excellent Customer Service & Quality of work performed by Justin & Mark at the Mercedes-Benz of The Woodlands Service Center. Thank You!!! Justin & Mark at the Mercedes-Benz of The Woodlands Service Center. Thank You!!! More

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Always have a great experience when I bring in my car. Mark is my advisor and he communicates clearly, sets expectations and provides great customer service. Really appreciate it! Mark is my advisor and he communicates clearly, sets expectations and provides great customer service. Really appreciate it! More

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I was truly pleased with my service on 6. 6.24. Even though my service need was somewhat small, I was afforded Exceptionally Great Service from the MBOTW and my Service Advisor, Mr. Mark Es 6.24. Even though my service need was somewhat small, I was afforded Exceptionally Great Service from the MBOTW and my Service Advisor, Mr. Mark Escobar. He went extremely above and beyond to assure me that my service experience went well. I knew all the important details before my service was completed and I was not disappointed. Thank You MBOTW and Mr. Mark Escobar for caring and giving distinct service over the years. More

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